terrible wait time. overbooked appointment. my time is valuable I feel the dr over book…read more appointments

My Son wanted contacts..isn't that how most of these start when the next statement that follows…read morecites a negative? Nothing negative about this place! Their customer service is genuinely great! His exam was thorough and the doctor very informative to assess the proper type of lenses he should use. Though my son's attempts to put the lenses in failed they explained this was common place and worked with us for a return visit to accomplish this. Thank you Lowcountry Eyecare!

I have to bring my daughter here for her ophthalmology visits and it's better than driving to their…read moredowntown location. The staff is friendly. The doctor's nice. And there's a nice little play area for children who have to get their eyes dilated. They actually have some pretty cool stuff to check your child's eyes with like moving stuffed animals, a tv, a 3D book thing, etc. Overall, I like the place.

My experience has been with the Ladson location. I can not say enough about the professionalism and…read morequality of care I received from everyone I encountered at the practice. As a health]care professional, it has been discouraging to to see physician practices not maintaining a culture of patient satisfaction, office cleanliness, maintaining privacy along with smiles and caring professionals It was very refreshing to see that Carolina Cataract still maintains these values.. My practitioner was Dr Bidev , along with Dr Braun , both excelled at communication, caring and quality of care.

I'm upset to see such low reviews!! I had such great care…read morehere. I had a severe infection ( cornea ulcer) that just would not heal. Dr Neff and Dr Baldwin treated me faithfully until it cleared. Then, Dr Neff did my cataract surgery with corrective lens... amazing! She's very sweet, explained each step. Office staff was pleasant, scheduling was great! They answered my questions over and over bc it is confusing what insurance pays and doesn't. I recommend them highly!!! Ignore the low rates posts- plus they are old!

My neighbor recommended Dr. Itharat. My appointment was great. Very professional and knowledgeable.read more

I needed to have an eye issue taken care of immediately. I didn't have an appt so I walked in…read morehoping that I could be seen, fortunately I was. I didn't have to wait long in the waiting room at all. As soon as I was taken back, the doctor arrived within 5 minutes. He was very thorough with his explanation of my diagnosis, gave me my options and recommendations. The checkout process was very simple and quick as well. The facility is very nice and clean with adequate parking in the lot.

Have been using them for years for my exams and glasses. Several locations for convenience.read more

Fast in and out, they practice covid protection, They are very thorough and get right to the pointread more

Dr. Itharat was on-time and professional in the extreme. I see he went to quality schools in New…read moreYork and he has a variety of machines and gadgets he used on me. It was expensive because I don't have insurance, but what'reyougonnado. I trust his diagnosis and don't feel I should take my wife's suggestion and get a second opinion. Recommend.

Dr. Itharat skillfully removed cataracts from my eye on 8/22/18. The idea of eye surgery was scary…read morebut the procedure was over quickly and painlessly. At my one day post op visit, Dr. Itharat said I could pass the DMV eye test WITHOUT glasses! I wholeheartedly recommend Dr. Itharat and his wonderful staff. His practice is serene, beautiful and well run. Thanks to everyone at Palmetto Eye Institute for taking such good care of me! At my one week post op visit, I had 20/20 in my eye!!

Dr. Michael Johnson and staff are fantastic. Every aspect is run efficiently by caring friendly…read morepeople.

I had a detached retina a few years ago, and recently surgery to remove some scar tissue. In both…read moreinstances, Dr Alfaro and his staff preformed exceptionally. The staff are friendly and professional. I've had no issues medically or personally in my treatment. Dr. Alfaro is a very skillful, well educated surgeon and also a veteran. I have no hesitation in recommending the doctor or the facility.

Though they USED to be a positive place to get treatment it has drastically gone done hill. They…read morecontinue to over book causing standard office visits to start 30 minutes after yout appt time along with another 10-15 minutes waiting before the physician comes in and most of the time they pawn you off to a PA instead of the actual Dr your expecting to see. Keep in mind you must also be there at least 15 minutes prior to your appt. If your late you not only have to reschedule but are also charged a $75 missed appt. Fee. Pray you don't need a referral or prior authorization for medicine/treatment as their new policy is they send it to a "central" office to complete which takes weeks to months (personally experienced 3 months on multiple referrals and 6-8 weeks before they started PAs)... this is in addition to calling and trying to expedite and find out what's going on while you suffer through your medical issues. Then if you have a billing issue your left to deal with an extremely rude 3rd party company who has hung up, yelled, or treated people rudely. This group used to care about their patients but has changed like many companies have and are more focused on making more money literally at your expense. I would definitely recommend seeking help elsewhere if possible or don't set your expectations to anything really besides disappointment.

Dr. Brian Keller is one of the best primary physicians I have ever known or used…read more This is an honest assessment from someone who has lived throughout the United States and has been under the care of many before him. The office staff is knowledgeable, the nursing staff are always friendly & professional. The wait is never untenable. As for Dr. Keller himself - he is consistently well prepared, compassionate & willing to engage your concerns. I appreciate this quality of care & recommend this practice over any other of the 'larger practices or Universities' available.