EXCELLENT communication and service scheduled everything through email and then they reached out to…read moreme via text the day of. I wanted to get an electric anode rod replaced in my water heater since they are supposed to be replaced every 3-5 years but the electric rods last up to 20 years. I didn't want to take off time from work and they booked me for an evening appointment between 6-7 pm on a Friday. The tech showed up right on time and got to work. The procedure is relatively simple but if you run into a snag getting the rod out then it can be time consuming so I didn't want to mess with it. Less than an hour later he was done the cost was $250 which is inline with the range I was seeing online for what people paid with other places. I saw a wasps nest on my front porch as I was paying the invoice with the tech and he went to his truck and got some wasps killer for me to use.

We had to have our Sewer Line replaced in the middle of a freeze. The owner Ryan came right out and…read morediagnosed the problem. He showed us the issues and set us up for replacement. As soon as Mother Nature got herself together, they came out. He even saved my beloved little tree. They showed up on time, and finished the same day. He and his crew were respectful of my property and neighbors. The charge was just perfect for the job that was completed. They even put grass seed down after they finished. I can't say enough about their professionalism, friendly demeanor, and finished product. The Owner's wife Ashley was the cherry on top. She helped with the billing, appointments, and my many questions. I have already referred them to my friends. Thank you Elite for restoring my plumbing, my bathrooms send their love!!!!!

Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

The Ehrhardt team showed up on time, installed the new dishwasher, and left the site spotless. I…read morewas out of town and it sure did not matter. I would use them again in a minute.

My furnace needed to be replaced right away. Matt was quick to respond with a quote and was able to…read moreschedule the job within a few days. Honest, caring, reliable, professional, and did an excellent job. He and his team are perfectionists. Highly recommend.

Given the promising referral and start of work in my DC condo, and especially considering the other…read morefavorable reviews, I am sorry to have to share my unfortunate experience with Matt and MBS. Six months ago, MBS came to my unit and efficiently inspected my HVAC and water heater. Then they agreed to replace my broken bathroom exhaust fan and took it away to help them order the right one which was to be installed later. This is where maybe they got in over their heads. After six months of text messages and phone conversations, they're now ghosting me!? Messages left with the office and texts to Matt's cell get no reply. At this point, I'll be lucky to get the fan back. Very sad. They could have just apologized and said they're now too busy or short-handed. Maybe they should stop taking clients in DC, and stay closer to home. Proceed at your own risk. I know COVID's a b--ch, and there have been staffing issues. But none of that explains this sad impasse.

I cannot appreciate enough that they came out in about an hour when my clogged toilet decided to…read moreflood my bathroom (I do not understand how the water kept going up). They even fixed my other non-urgent issue, and they are fairly priced!!!! I think the tech is Tony and he is knowledgeable and speedy!!! They are gonna our go-to from now on!

Great price for the work needed. Very kind workers and boss ( mom and pops show) would refer the…read moreowner was very kind and explained everything up front.

I appreciated the fast service. Price was good, even with the requote as my water heater needed to…read morebe specially order.

I sent a message to Franklin on Thursday after 10pm. He replied at 7am on Friday, and by 4pm, my…read moreplumbing issue was resolve. He gave me a guarantee for the job performed. Franklin is very reliable and acted professionally. I highly recommend him. His price was very reasonable. He called me on Saturday to find out if my toilet is flushing well. I was very impressed by that. if you ever need a plumber, please do not hesitate to contact Franklin. He knows his job.

If you need any top tier plumbing work done. We highly recommend Wallace Plumbing! We are so…read moresatisfied and glad we choose them! No more malfunctioning internal fill valve & flapper in the basement bathroom. We got a reasonable quote and hired WP on the spot! Their professionalism and workmanship was amazing from start to finish! Nicely done, appreciate the tips, and thanks for going above to protect our floors sir! We will definitely use their services for future projects! Thanks again DW, five star for sure.

I can't say enough good things about my experience with Wallace Plumbing. I needed a sprinkler…read morevalve replaced after a home inspection and found them through a Yelp inquiry. From my very first contact, their communication was fantastic--I felt confident they understood exactly what was needed. Derrick, the plumber who came out, was knowledgeable, thorough, and kind. He provided an electronic estimate within minutes of his assessment (but this was after he determined the cost of the materials through more than one vendor), and the office quickly followed up to ensure that I reviewed the formal quote. The repair was completed quickly and professionally, and Wallace Plumbing is handling the coordination of the county inspection with the buyers. Their timely work has been a lifesaver, ensuring our property closes on time. I've found a new go-to plumbing company and highly recommend them.

Having dealt with Dwyer Plumbing for decades, I want to say they continue to give us prompt,…read moreefficient, reasonable service. When there is an emergency, it is a relief to know they are available and so helpful! It is gratifying to see how the high standards continue. I can't recommend them highly enough.

We called Dwyer for a proposal for some rough in's in our en-suite bathroom during a renovation and…read morespoke to very friendly Sylvia the receptionist who was so kind and chatted with me about the neighborhood that we had recently moved to because she'd previously lived there! She scheduled us within a week for an estimate. Exactly at the scheduled time the owner himself (Donnie) came out and took the time to talk through what we were looking to accomplish, made recommendations and answered our questions, he provided a proposal quickly and his pricing was very reasonable. Before we could book the services we unexpectedly had our baby early, so by the time that we called back it was a few weeks later, but Dwyer was quick to schedule us (one week out) and when the owner and his employees (Jason and Ryan) came out it was he reviewed the work to be done as if we'd discussed it just a day before and not a month prior (we were very impressed). The owner had even researched the county codes related to moving a shower drain for us to clarify our options. The work was done quickly and Jason and Ryan were friendly and polite. We received an invoice in the mail the following week and paid it with Sylvia and there was no additional charge to use a credit card. Highly recommend Dwyer and we'll definitely be using them again!

Follow up review for our initial issue of needing our pipes snaked. After the issue persisting, we…read morehad scheduled a day to have the lines hydrojetted but due to scheduling they weren't able to service our pipes that day. They did offer a complimentary snake to get us by until a day that worked better for them and ourselves. During the snaking, Zach did pull back a bit root ball and discovered we did indeed have root invasion problems, which he offered replacing a section of the pipes as a solution. We were given ample time to mull over the info between hydrojetting or replacing. Since hydrojetting was a temporary fix, we opted for the pipe replacement, during which they would descale the existing pipes once given access during replacement. They also offered to add in an additional clean out location outside the home in case we have issues in the future. They showed up on the scheduled day ready to work. Despite a small hiccup which delayed them being able to start, once they did they worked through the day to finish the job. They communicated clearly as they started each step, making sure to show me how the descaling worked in a removed part of the pipe as well as where the roots were invading. They also put back the dirt and removed portion of sidewalk the best the ground would allow, also leaving some extra dirt so that it would settle more level as time passes. I am very pleased to have found Priority Plumbing for these services. It can be a real headache to deal with these issues, but they were easy to work with and very quick to respond to any of our communications. I will continue to contact them in the event we have other issues in the future!

Buyer beware! Ask for a detailed written estimate before the work. After the work is done, they…read moredo not give you an itemized invoice so you don't know the exact parts installed and how much time was charged for labor. When asked why they don't provide this, they say they are a service company and this allows them to avoid collecting sales tax. I don't know what that means. The quality of the work was very good and the person was very courteous. Based on the hours worked, I do feel like I was way overcharged and the lack of a detailed invoice may allow them to charge whatever they want at their discretion. My error was not scrutinizing from the beginning because I just wanted the work done. Lesson learned for me but proceed with caution.