Mosley Auto Repair…read more Re: Engine Rebuild on 2012 Ford F150 FX4 at Mosley's Auto Sales This correspondence serves as a formal review regarding the engine rebuild performed on our 2012 Ford F150 FX4 at Mosley's Auto Sales. Initially, we dropped off the vehicle in October with the understanding that the repairs would take approximately 3-4 weeks. However, this timeline was grossly underestimated, and we did not receive our vehicle back until 4.5 months later. Throughout this period, my family and I have been in contact with this business via phone and in person on numerous occasions. Unfortunately, we have received inconsistent information regarding the status of our vehicle each time we inquired. During this period, we were informed that parts were on order, only to discover that the incorrect parts had been sent according to William. Further delays ensued while awaiting additional parts. Upon finally becoming frustrated with the dishonesty and lack of transparency from your establishment, I instructed my family to retrieve the vehicle. Upon arriving at the shop, we were informed that the vehicle did not have an exhaust system. We were advised that the exhaust system was faulty, and we were expected to pay an additional $1,200 for a new exhaust system. Notably, this issue was not communicated to us until after the vehicle had been in your possession for over 4.5 months. Furthermore, we were not previously informed that a new exhaust system was required. We took our vehicle to an exhaust shop and incurred an additional cost of nearly $800 to rectify this issue. Regrettably, upon returning our vehicle to Mosley's Auto Sales due to ongoing engine issues, we were met with a series of excuses and delays. Despite being assured that our vehicle was in working order on April 30, 2025 by William, that they were replacing some springs and it was a 12 to 14 hour job. But the truck ran perfectly fine. The only issue was the fan motor wasn't turning on cooling the engine which they said that it was fixed and they were working on the AC compressor to get it working. After not hearing from William on 5 May 2025. I called again and spoke with William. Where he then subsequently informed me of a major electrical problem on May 6, 2025. My question is how can I have a major electrical issue when it was just running fine Friday. You and your team were only trying to get the AC to work which ended up being a bad compressor and the bearings were bad. This establishment has failed to provide us with any documentation regarding the work conducted on our vehicle, including the name of the engine builder. Nothing as far as parts labor. In light of these circumstances, we have made the decision to retrieve our vehicle on May 9, 2025, and seek the services of another repair shop to conduct a thorough diagnostic assessment. We expect a higher level of professionalism and transparency in our business dealings, and it is unfortunate that Mosley's Auto Sales has failed to meet these expectations. Took vehicle to Big T tires and within 4 days had a complete print out and diagnostic of said engine. In their professional opinion, the engine was never rebuilt the same issue that we brought it in for in September 2024 is the same issue that's been going on. Here are some of the underlying concerns that I have identified with this company. One, they lack transparency, accountability, and reliability. Two, the numerous excuses and issues with the vehicle at each visit are redundant and unreasonable. Without fail, each visit yields a different answer or an additional issue with the vehicle. Three, we did not receive any documentation of the work done, even upon the initial pickup of the vehicle. The explanation provided was that the owner had the paperwork, but as the shop manager, one would expect you to have access to such documentation. Four, they are unwilling to disclose the engine builder's identity, the parts ordered, or the labor costs. As a result, we are left without a clear understanding of the work performed for the amount paid. Which I been in contact with the engineer builder Via text and phone and they have no knowledge of this engine being brought to them.

I brought my 2007 Toyota tundra here to have the air intake system fixed. For a big job, the…read moreservice was done in a timely manner and priced fair. Every member of the staff I talked to was very nice and very helpful. Would definitely recommend this shop to others who are looking for a good mechanic.

They did an absolute awesome job putting a 5 inch exhaust from the turbo back on my F350 Ford!read more

Just left Fat Boys, unfortunately, I didn't see one fat boy there. I did leave extremely pleased…read morewith Gabe and how my visit went. Courteous from the moment he answered my phone call this morning. Courteous when I arrived. Answered my questions and offered options for what I wanted. He asked for my keys and took my vehicle to his bay and got to work. I had additional questions after he'd already began the work, a point where I assume most technicians don't want to be interrupted... nope, not Gabe. He answered my other goofy questions with zero attitude. Moments later, he returned with my vehicle, which sounded amazing! I informed him I'd be back with my other vehicle in a few weeks, paid a decent price for work performed and went on my way. Why go anywhere else? Please ensure you make an appointment and arrive on time. Thanks Gabe!

I was almost 2 hours from home when my truck lost it's timing chain. It was still light outside so…read moreI decided to "shop around " for a tow deal that could get me home safely. I thank God for Stephen and JMF towing. Right here near the holidays they were almost half the price of the other 3 places I called. When he arrived the cabin was clean and comfortable. I would ABSOLUTELY recommend JMF towing to anyone who needs it.

Today I was out showing a house in Pike Co. The drive way was terrible and you could tell that…read morepeople struggled before getting out. However, showings must go on. Got down the drive way. On the way back out I got stuck. I eventually worked myself loose then got stuck on the other side. The heavy rain just had the driveway too soft for my heavy car. Thankfully JMF was there in no time! They are very friendly and professional! Pulled my car out with no troubles and I was on my way! I highly recommend this company! I'm glad OnStar sent them out! I'd definitely use them again! Thank you!

We had a blowout on I85 South of LaGrange on a Sunday afternoon. We called several different…read moreservices and got no help. When we call LaGrange towing they said no problem and came right on out. They sent to us a wonderful gentleman named Roy and he took great care of us. Roy gave us his personal number should we have any additional problems. Thank you all those who took care of us.

wow is all i can say . i was broke down in the middle of the rd on hwy 1941 in griffin i called…read morethem and they was there within minutes. they got my car loaded up on there rollback and got me home safe and at a great price i highly recommend this company highly! chad was amazing and the customer service representative at there office was on point . thank you c&t

Great job on time and valued me as a customer. The best in Columbus GA. Will use again if neededread more

Fast service and they helped me out of a jam where my car died on a busy road. Highly recommended.read more

i became a member of Crunch gym in San Marcos. I was warned not to park in the Hilton parking lot…read more We needed to park at the shopping center parking lot in the nose bleed of Specs and was towed by this predatory company. it's not safe to park at a shopping center that hates customers. Horrible company RGC Towing

We agree with Valerie C. If we could give more than 5 stars, we would! We were driving from…read moreMassachusetts through Alabama, stranded with a flat tire and let down by Triple A. Roy arrived quickly and was reassuring and incredibly helpful. He took us to a great tire place and made what had felt like a disaster feel more like a great Southern welcome.

Very professional, quick service, high quality, great and reasonable prices . Affiliated with AAA…read more We came from out of town with an issue that should have been avoided by having a preventative maintenance job done a week before from a big time dealership, come to find out, I almost lost a tire. We ended up in a residential area where a guy was on his lunch break, he was the tower, he towed us to Kings Automotive and we received great service there whole time. Southern hospitality is a real thing