Unresponsive. Parts he fixed caused engine to smoke. Had to have car towed to different shop to fix…read morehis problems. Never heard from him again and denied any refund for work he was supposed to do and no financial compensation was provided for the new damages his "repairs" caused.

Matt is very responsive and knowledgeable about cars. He only works on certain car models. I think…read moreHonda, Toyota, Kia, but don't quote me. I brought my 2005 Honda in to be checked out. He identified the issue with ease and called me to let me know the issue and how much it'd cost to fix it. He also communicated via text the entire time. When the car continue to make a noise, he allowed me to bring it back and reassured me that the noise was due to age and not because of any issue. This was nice because a lot of mechanics would invent a problem, just to get more money. I'd describe Matt as honest and helpful!! Gallery Automotive is tucked away right next to Northside Yacht Club. It sticks but for some reason google is having trouble properly identifying Gallery Automotive. Please don't let this top you. If you allow Matt to work on your vehicle, you're sure to be content with the service.

Last weekend I again returned to Advance Auto Parts for a much needed item. I have slowly been…read morelosing the valve caps on the tires of my Kia which I check the tire pressure on at least monthly. It always seems to happen the same way either screwing the cap off but mostly back on because of the limited access the hubcap allows me. This store is just down the street at the intersection of Spring Grove and Kenard Avenue so it is very easy to pull into and out of the parking lot. This is where I also bought the Turtle wax rubbing compound after the bumper of my car was scratched up last year. The associates are friendly, helpful and very knowledgeable. Sometimes I had to wait a few minutes to interact with them as they help other customers but it has been worth it. Their prices and the brand selections are reasonable. I found a set of gray valve caps here for $0.99 that perfectly matched my car. I recommend coming here for car parts & accessories big and small. Until next time be kind to each other. #yelpcincy #advanceautoparts

I will never shop at Advance Auto Parts again. Ever. Never ever. Ever. I can't stress that…read moreenough. I went into Advance to buy a small part for my car (nothing serious, something cosmetic) and not only was I not greeted, but the person attending the store that day rolled his eyes at me! Oh, I'm sorry Mr. Lazypants, is my presence here hindering you from all the nothing you're doing? Anyway, I found what I needed, but I had a question about it. I wanted to compare it to a different similar product. I didn't want to ask Mr. Lazypants, but since he was the only person in the store, I didn't have much choice. Bad idea. Not only was he incredibly rude and condescending, but he didn't even answer my quesion! He didn't have the basic knowledge to answer my question, and TRUST ME I am in no way, shape, or form an expert on cars. Duly noted, Advance Auto Parts! I'll never be back to this store or any other. Ever. Did I say that already?

This store is the best! Service manager and advisors very friendly and knowledgeable. Shop is very…read moreclean and the mechanics are very professional! Definitely recommend!

Donna was great. Very polite and helpful. Went in for an AC diagnosis and although the quote to fix…read morethe issue was half the cost of my car (not their fault and I expected it, i drive a 23 year old car) but she gave me a receipt with the quote just in case I wanted to shop around for cheaper prices. Can't complain with the service they performed.

Slightly peeved- My…read morecar lost power merely twenty feet across the street from this location but the staff refused to help me out since my car was across the street and not in their lot. I understand the policy, but you could literally see my abandoned vehicle from the counter of the Autozone. When I finally got my sister (kids in tow) to help me jump start my car (with her minivan) and get it to Autozone, I asked for the battery to be tested. The guy didn't remember me from an hour earlier when I had asked for help and didn't understand what I needed. Finally, he checked the battery (had only 6-volts) and told me that he'd bet that both the alternator and battery needed to be replaced. He should avoid casinos.

I cannot say enough good things about this particular Auto Zone. I went in on a Sunday afternoon,…read moreand it was a hotbed of activity. I had barely walked through the front door before I was greeted by Candiss and asked if I needed help with anything. Not only did she help me find the headlight that I needed, she also replaced it. Let me tell you, that light is a pain in the ass to reach, and she did it all without complaint. She was kind, knowledgeable, and I felt very well taken care of during the whole visit. Thanks so much!

Staff is knowledgeable and helpful, friendly and go out of their way to find your part. Lot is well…read moreorganized and doesn't appear to be hazardous in any way.

From the owner: Carthage Auto Parts Co provides auto parts, auto accessories, and buys cars in the Cincinnati, OH…read morearea.

Will and Lindsey are incredibly knowledgeable and kind. I had issue with a hose in my car, and they…read moreboth stepped in to help me and my partner fix the car. They both walked us through everything- from the hose we needed to how to install the new one. I cannot give enough good praise about them as they saved me hundreds of dollars and hours of time.

Odell was great both times I had to go in. I needed breaks for two different vehicles and he was…read morevery helpful in getting me what I needed. I didn't have to wait long and even though they didn't have the lower priced item in he was able to get my order taken care of. Will definitely be back for all my auto part needs.

We had a hitch for our Yamaha bike rack installed on our Infiniti QX50 and it was done quickly…read morewhile we waited, looks great, and have had no problems with it this after several bike rides!

Very friendly and great service. They installed a hitch for a bike rack, very well done and it…read morelooks great. They came HIGHLY recommended from a friend of mine and he was correct. From the first phone call to me leaving after the install - I was totally comfortable having them install a hitch on my new car.

They were short staffed on cashiers, but all three of ladies at the registers were patient and…read morehelpful. I had Jessica and she was on top of all of her work, very helpful and respectful! I appreciated the conversation and help she gave to me!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My son's car was sent over to this Pep Boys location from the auto-body shop was at because there…read morewas a leak in the air conditioner. My son picked up his car last night and while driving the car the high temperature light came on and the same light was on today when he drove to work . He started to drive home from work and the light was still on and defroster was not working so he was not able to drive the car safely as it was raining. He moved the temperature from a/c to heat and it was blowing out cold air, so cold that he could see his breath. Now we had to have it towed to another shop as I would NEVER go back or recommend this PepBoys. When I called to let the shop manager know he lied to me and said that they just put Freon in the a/c but when I told him that the auto shop that had the part that Pep Boys needed to repair the a/c the shop manager then started to tell me that "well the only piece we put". That was enough for me to hear as he just admitted unknowingly that he lied to me. I hung up the phone because he was not going to admit the fact that they screwed up my son's a/c electrical system. They had his car from Saturday early afternoon and if they were just putting Freon on why have it until after 5pm on Monday? I was also told on Saturday when I called that they were trying to find the leak in the a/c so yeah guy get your lies straight !!!

Joe helped get the oil filter housing cap off my 2016 wrangler (it had been stripped) and installed…read morea new cap and filter, no charge. Joe was super helpful. Def would recommend over other oil change places/routine maintenance places on Glenway.