Reached out to them to get a quote on Air Lift brand air bags as they were an authorized dealer on…read morethe Air Lift website. I spoke with Cassie who got me an exact quote immediately on the phone and said they can get the parts in and installed the day after next. They did a great job on the install, and gave me everything I needed for a rebate from airlift. super smooth transaction, would definitely bring my truck back to them.

We misplaced our pins to our stabilizing jacks to tow our trailer. No Rv place had them in stock…read more So we went to empire truck works and they fab them in 20 min, to perfection. Super nice people too! We were able to leave on our spring vacation that day!

I have nothing to say but excellent things about Smith Rock Auto body shop, whom I've used several…read moretimes over the years for all of my auto body work. Their work is quality, and I dont mind driving from Redmond or Madras for their quality work! They've always performed the work I requested, and do a great job communicating with the insurance companies to give feedback and full explanations on why the estimates were what they amounted to. The front office ladies are prompt about communicating with me and letting me know where they're at in the repair process too. Forget where you live, get your car towed there for service you'll be happy with upon completion.

Smith Rock Auto Body recently painted my 2017 Tacoma to repair Toyota's notorious paint fading…read moreissue. It turned out great with additional applications of clear coat. A big thanks to Dave and Dewey, the painter, who did a phenomenal job.

Hit a deer, got the quote, and Professional Auto Body knocked it out of the park!…read moreExcellent service, friendly bunch of people! Definitely recommend!

Anthony, Help me with my car repair. He provided excellent…read more service and met all my needs. My car is fixed and I plan to keep it a long time. We have other trucks and cars and "Hopefully they won't need repaired"; But if they do I will be bringing them to Carstar.

I have purchased about 6 cars from this dealership and have always been treated fairly with no…read morepressure to buy or go above my budget. Matt Williams, Jeff Duda, and Cory Reasoner are top notch and I recommend them to anyone.

Terrible Terrible experience. My husband's truck broke down in nearby Bend Oregon and it was…read moreunrepairable . He had all his camping gear and kayak. He went to online to find a used truck to purchase from a local Ford dealer which we figured was reputable . We were extremely wrong . The truck while beautiful on the outside was sold to us with a rear axle seal failure . We have tried contacting the dealer who wants nothing to do with this since we bought it . Their servicing department will not return the calls of our local service agent who wants to try and figure out why the warranty is not covering it that they sold us. We are heartbroken . We thought we had found a reliable Ford dealer and come to find out from the reviews I have found since our purchased shows us that this is certainly not true . I think anybody who purchased vehicles from here which there have been several and have had terrible experiences should start a class action lawsuit ! I am absolutely tired of not having phone calls returned service people giving us the runaround . No one ever being able to pick up their phone and speak to you about an issue that you're having . I am grossly unhappy and hope this dealership tanks . ​

Called AAA out of Gas in our 50 Chevy Pickup It will be one…read morehour before ERS can reach you That's Okay Got call back from some towing service I can't find my way to you because of the Veterans Day Parade he talked like he had a mouth full of mush Then we wait and wait I call back to the towing company and get addtude from the women on the telephone Fine I call AAA I get we reassigned you to an other towing company Okay who? I'll look it up I'm told by AAA dispatch It's Consolidated Towing Yah! This whole mess took over three hours to get a can of Gas This was not Consolidated Fault This was the first tow company and AAA screwup! Consolidated driver was Golden He was very friendly and helpful Yes AAA got a less then then a good rating on this ERS call Thank You Consolidated for the fine Service Tops!

The lady who answered the phone was incredibly rude and unprofessional. I also felt like I was…read moretreated differently because of my race. Very uncomfortable experience and I would not recommend them.

Hands-down, the most knowledgeable and helpful company in Central Oregon when dealing custom…read moretrucks and cars. Extremely personable and responsive as well. I highly recommend Ethan and Anthony.

Super impressed with the service and work I received last week at Mark's Auto Body. Beginning with…read moremy first contact- I emailed to find out about scheduling a repair through insurance and had a response from Shane within about 15 minutes. I had been dreading scheduling this and he made it so straightforward and simple. I dropped my car off on a Monday morning and my rental car was ready for me to borrow for the time my car was in the shop, the office was organized and clean and friendly. Three days later, as estimated, they called to say my car was finished and ready for pickup. The work they did to repair my minivan's rear bumper and lift gate from a rear end collision is flawless and they also repaired a side mirror for me (unrelated to the insurance work) at a super reasonable price. I was impressed that they also washed my car and vacuumed inside so it was all fresh and sparkling. Definitely recommend this shop, they made everything so easy and exceeded expectations in every way.

Thanks to MAB and especially Jeff for making this process so extremely easy!!! Being a woman I was…read moreworried there could be chance of being taken advantage of, but instead I was completely taken care of. Their customer service is amazing, their work is outstanding and the speediness of the entire job from start to finish was super quick. They had my car back to me after a day and a half of work and it look fantastic.

Extremely helpful and friendly, stopped in for some help with a mechanical issue and they had me on…read moremy way extremely quickly and were friendly throughout the process

I was referred here by a friend. They were definitely busy but offered for me to drop my car off…read moreand they would get to it as soon as they could. I dropped it off on a Monday and it was completed by early Tuesday afternoon. I did have to get a rental car, but they were able to refer me to Hertz at the airport, which was literally across the street and received a good deal on a rental in the meantime. This will be my go to for all of my maintenance work.