We love doing business with good people who are local. Linda was patient and helped us pick out…read morecarpet for downstairs hall, stairs and upstairs hall. The cuts we asked for were unusual and challenging. Binding alone took 7 hours in their warehouse after the carpet was cut. John and Brett did an excellent job and we are very pleased. John is an expert in his field. Both were very patient, personable and pleasant to work with. Owner Charlie and his son are also superb with customer service. From the first time I called, I knew they were a business I wanted to work with. Thank you!

I went in to inquire about new flooring for my house and I had such a wonderful and positive…read moreexperience with this company! Highly recommend their services and their selection is top notch!

We read the 5 star reviews and were super excited for their help. These reviews are misleading. The…read moreteam simply walked out on the job with no proper explanation other than not feeling it. TLDR: this is a low integrity team. I flew across the country to support my dad as he was receiving medical attention. It took a lot of time and energy to be present for their help. Here's what happened. Chris and his colleague showed up late. Three minutes into our conversation, Chris asks about payment. It was disconcerting as the job had yet to start and the payment was already arranged. Nevertheless, Chris and his colleague start setting up and we start gently asking questions about their process. It was our first time experiencing their work and we wanted to learn more. In the middle of setting up, Chris went outside. When he came back inside, he shared that he spoke to his boss and that they will leave the job. They didn't think we were a fit. I was shocked and expressed frustration. He had already came by in the past and approved the job. I had traveled across the country to be there. I asked for an explanation as to why. I was blown away: he had no explanation to share other than repeating himself. At one point, as I tried to understand why, he expressed something along the lines of not feeling it. I asked to speak to his boss and he refused to share his/her name or his/her contact information. As I expressed my frustration, he started to ignore me, packing his tools, chiding me for being frustrated for him leaving the job. This is backed up by video footage, including an apology--right before leaving--from Chris for wasting my time. It seems that our basic questions triggered a fear for them of losing payment. Thus, they decided to abandon ship instead of showcasing integrity for respecting their commitment. Afterwards, I called their office, sharing the story with a manager named Jenn. She said they'd call right back. It's now more than 24 hours. No call back. I'm sorry to say, this is a low-integrity team. If you're willing to take that risk, buyer beware. They may respond to this review, trying to mischaracterize our frustration as a turn-off to them. I want to be clear: we were kind and courteous in welcoming them to our home. We simply needed help and were willing to pay. We lost time, energy, and money to accommodate them being there. They came and left with little compassion for us. This is the last group of contractors you want in your home.

This company is a big RIP OFF! I had Anthony Armato come out and give me 2 quotes ( he never gave…read moreme one in writing until after the job and I complained) which the one was for almost $3000.00 for the entire floor! I went with the lowe r quote for $500.00 which was just the area around my work island where the grout was the dirtiest. The young kid who showed up repaired several grout lines that had to be repaired but never put the grout color on. Prior to that he told me that I should have the rest of the floor cleaned to match which was another $300.00. So I paid almost $800.00 to have 9 grout lines repaired and my floor looked the same as when he came except now you can see the difference between the old grout and the few lines that are new. I complained that day and he gave me $50.00 off and after calling the company to no avail I contacted the BBB to file a complaint and Sir Grout never responded. This is THE WORST service company I'v ever dealt with! Small claims court is next.

Their workmanship was good but if I can make one more comment: WATCH YOUR WALLET. Out to make a…read morekilling. Get other quotes prior to using them.

Highly recommend Charles! He was referred to me after another contractor messed up my carpet…read moreinstallation pretty badly and then stopped returning my calls. Charles was both responsive and responsible and got things finished very quickly and professionally. Great price too! Thanks Charles!

Anthony came in a fixed our bathroom tile that was installed incorrectly. His work ethic is…read morefantastic. He was quick and efficient with his quote. His work is the best I've seen. He's very neat and cleans up after himself. I highly recommend him for your next tile project.

We had our Master bath redone. Tony did an excellent job. It's beautiful. He respected our home…read moreduring construction and completed the job on time. I would highly recommend his services.

Shannon was a pleasure to work with! She is the best of the best! Her eye for design is top notch!…read moreShe listened to what I was looking for and gave me suggestions and my room turned out better than I even expected!!

I shopped at the Trooper location, but this is the place that did the template for my kitchen…read morerenovation and where they cut the stone. The Trooper warehouse has a huge selection, with many beautiful things. Dave came out to measure and make the template and did an excellent job. He came out early and got things done so they could start on things. Henry was the project manager, and he was very quick and responsive when it was time to move on the project. I found the slab I fell in love with in March, put down a deposit, and they held it for me without a storage fee until December. Henry spent quite a bit of time with me in rearranging the template, found another stone that matched what I had, as we needed another piece to finish everything, and was very patient with my inexperience in knowing anything about picking out edges of counters. (Who knew what pencil edge was?!) The Georgia crew delivered things a week later. The 3 guys that installed things were excellent. They were very careful, and it was quite interesting to watch the process. They did no damage to anything in the house, installed the granite very carefully, and also installed my sink. I would highly recommend them. They knew this stone was very special and treated it as such.

I am thrilled with the quality of the products, the high level of service and attention to detail…read moreis always outstanding. Having done several home remodels I can say with confidence that their warehouses have the best quality and inventory above all others (and I feel like I dragged my husband to everyone in a 100 mile radius haha). The associates immediately welcome you, and have allot of knowledge about every product. Are so patient with no pressure attitude which I so appreciated. Henry helped me select the perfect pieces for me, for a bathroom and a kitchen remodel. Creating a layout to optimize the stone qualities. The template measure is so high tech and precise as was the install, so amazing to watch. They are true masters of the skill. Before and after pics

Jim was awesome. He worked diligently and his craftsmanship was excellent. The price was very…read morereasonable.

Jim refinished our cabinets and installed new soft close drawers and cabinet doors. Jim and his…read moreassistan's attention to detail was amazing! all the drawers and doors were aligned perfectly! They cleaned every day before leaving. They give you great value for what you pay...especially when compared to competitor. Highly recommended!!!

Jesse and Alexis and their team installed a new laundry room door for me. They were prompt,…read moreresponsive, and meticulous. They patiently adjusted the door until it fit in the opening perfectly. I wouldn't hesitate to use them again or recommend them to anyone.