Quick response time, very respectful of my home and time. Explained everything they were doing and…read morehow things worked. Upfront and fair pricing. I feel safe in my home again.

From the owner: At 215 Chimney, We stand behind and guarantee the work we do with our material and workmanship…read morewarranties. Our Technician's are certified, skilled, and unlike most other chimney companies, we schedule our customers to better accommodate them, so our technician's work all different hours of the day. We do: HeatShield Chimney Liner Resurfacing, Smoke Chamber Parging (SmokTite), Masonry, Stucco, CrownCoat, Crown Rebuilds, UL Listed Stainless Steel 2-ply Liners, Stove Liners, Furnace Liners, Fireplace Liners, B-Vent Liners, Firebox Pointing, Stove Cleanings, Fireplace Cleanings, Furnace Cleanings, Brick Pointing, Grind-outs, Stone Pointing, Chimney Certifications, Inspections, Level 2 and 3 Inspections, Masonry Caps, Prefab Caps, Liner Caps, Lock-Top II Dampers, Stove Removal, Electric Fireplace Installations. Don't Wait, Act Now. Give us a call or Message us today for your Quote and to be placed on the schedule.

We had some efflorescence on our fireplace. I called 3 other chimney companies and got 3 different…read moreopinions. Then I called Fireplace & Chimney Professionals because a colleague of mine used them. Ryan came out and did a FULL inspection of my chimney. He examined the inside, outside and went on the roof. He took dozens of pictures and assessed that my chimney was in excellent shape except for one chunk out of my chimney. But that chunk was not causing my efflorescence. It was because the chimney lost its repellant effect and needed to be resealed. Ryan was thorough, professional and incredibly neat. When he and one of his techs came out to service our chimney, they did it professionally and left the place perfectly spotless outside. I would highly recommend them to do anything related to your chimney.

Many businesses have a life cycle; from excellent to great and then fade out to confused chaotic…read moreservice. That's the case with this company. Don't dare to try and get a remote control replaced on one of your inserts. Forget about having the owner return your phone calls. I'm moving on.

We needed a service person for our gas logs. We called Newtown Fireplace based on reviews…read more We were so impressed, knowing the cost ahead of time (very reasonable), what the technician did and all the input he gave us. He answered questions and did not push any products or services that were not needed. We will definitely be using Newtown Fireplace moving forward.

I can't say enough good things about Newtown Fireplace Shop…read more I was desperate to have a gas fireplace insert in our new house, after having been put on hold for months by another installer. I was so glad I ended up calling Newtown to take over. They were professional, efficient, fairly priced, and wonderful to work with. The whole team is superb - owner Chris and installers Steve and Brian; scheduler Lori. I had a Heat N Glow Supreme installed within a month of calling (permit was already in place) and we couldn't be happier.

I am so happy to write this review about the outstanding service provided by Steve…read more Our fireplace pilot light went out, and would not re-light despite our many attempts. Steve arrived at our home fully prepared with tools, a blanket (to cover the floor to prevent a mess), and a powerful vacuum. He explained in clear and comprehensible language what he thought the problem might be. As he tackled the job, he told us what he was doing each step of the way, including cleaning the fireplace. The pilot light issue was resolved. In addition to his competence and expertise, Steve was friendly and patient with us, as we had many questions. One quality that really stood out was communication: he quickly responded to my initial call, and thereafter notified me of his anticipated availability and arrival. I highly recommend S.G. Fireplace Services for any gas fireplace issues you might have.

We recently moved into a new home with a gas fireplace. While enjoying it one evening, the wind…read moreoutside blew out the fire including the pilot light. Even though I was able to get the pilot relit by myself, I still reached out to Alber's from which the previous homeowners purchased the gas insert. Steve was one of their recommended servicers. Steve came out, took everything out of the insert, inspected everything and returned everything where it should be. He even added additional embers to increase the reality of the fire. This is the first time I've had a gas fireplace but the price Steve charged seemed very reasonable. He recommended reinspecting the insert every 1-2 years depending on frequency of use. I will definitely be calling him back when we're ready for any work.

Too difficult to do business with…read more I traveled a bit out of my way to visit this location because they were the closest authorized dealer that had the 2XL Big Green Egg in stock. I spent time with the owner and we agreed I would follow up via phone or email with the base and accessories I wanted. Unfortunately, after calling three times (each time he was unavailable) and emailing with no response, I decided to return in person the following week. The owner wasn't there, and the employee present seemed more interested in closing up for the day than helping me complete the order. He gave multiple excuses for why he couldn't help. In the end, I traveled a bit farther to the next nearest Platinum Big Green Egg dealer and was able to place my full order in under 10 minutes.

I guess sensor was not working for over a year. I called energy resource and a service man came to…read moremy house and did an excellent job. He was very informative and very friendly. It's a real pleasure having that blue flame gas insert I also have the blue flame in the basement on the wall. If you wanna be warm on those cold days, give energy resource a call that will be glad to help you.

My family and I visited the showroom on a rainy Saturday afternoon. We were greeted by a woman, her…read morename was Mindy, the owner! We were looking at gas inserts, she spent about 2 hours with us and seemed knowledgeable! She told us that she would get some prices for us and to give her a week to do so! We gave her a week and a half and reached out to her. She apologized and said things were crazy busy around there and that she would send it out by the end of the week! I once again reached out after receiving nothing from her and stated that it felt that she didn't want our business and was told again she'd send it out! We never received anything from her and I then stopped reaching out! I wouldn't use this business even if she was the cheapest, not a way to run a business! Very disappointed

Jen did a great job helping me understand how to use the gas fireplace in the house we just bought…read more She gave great instructions, set everything up and cleaned the fireplace for us as well!

Had an awesome experience with Dreifuss! They're family oriented & Veteran owned which is always a…read moreplus. But very small, so things might take a little longer then most, but it's totally worth it. The people there are super friendly, honest, and really care about making sure you're happy. They took the time to answer all my questions and made sure everything was done right. If you want great quality and don't mind a little extra wait for top-notch service, I'd definitely recommend them. Good people who actually care about their customers!

PLEASE STAY AWAY AND SAVE YOURSELF FROM THIS NIGHTMARE…read more This business took a $4,607.71 deposit from me 90 days ago for a 28 to 42 day lead time item. It does not matter how many times I call, I have not once received a return phone call since providing my payment. The phone mostly rings to no answer. The couple times I have reached someone I was told the manufacturer is having substantial delays and they cannot get any update from them - I received feedback from the manufacturer within 24 hours saying my experience with this dealer is not normal and I also cross checked with two competitors (oh how I wish I had done that back in November) and have gotten 2 week lead times quoted for the same stove from both of these other businesses. Upon learning this information I requested a refund but you can imagine how that is going. I even picketed the store front for an hour and forty five minutes today and still cannot get a return phone call or any movement on my refund - THEY JUST DO NOT CARE!!!

I contacted them through Yelp on a Sunday and the owner replied back. I called his wife Katie and…read morewe set an appointment for a free estimate. Danny came out, reviewed the chimney and gave me a price. I accepted and he said he would come back. Katie kept me informed and Danny came back at 7:00 pm and capped my chimney. This company is amazing! I highly recommend them. I will be contacting them in spring for more work.

Most satisfactory explanations for me and thorough in their work too…read more My job was thankfully not an emergency job- so they re-scheduled it when something else came up on another end (last minute emergency project etc.). Communication time has been reasonable and this is the chimney company I would personally prioritize in this area currently. They focus on parts being replaced only when absolutely necessary and will start/consider repair, the context of the situation, and be transparent with you. They are really good at explaining why you might or might not have a choice in your chimney situation with the work completed on it.