Eric O. and Fran arrived at our house on time. Eric was able to diagnose an issue with our insert…read moreafter a look at our stove, checking adjacent areas for wiring, and took the time to look at the electrical panel box in the basement. He let us know that Warrington Chimney does not do electrical work but that the issue will probably be remedied with an electrician visit. They were clean, laid down a cloth in front of the stove so no mess was made. Warrington Chimney will be our new chimney sweep for our yearly clean.

Quick and amazing service! Warrington chimney came out…read moreNovember of last year to fix our fireplace and chimney they did great work, kept a clean work space and were quick. After this last wind storm we lost the cap to the chimney. They were out 2 days later fixed it right up!!

Quick response time, very respectful of my home and time. Explained everything they were doing and…read morehow things worked. Upfront and fair pricing. I feel safe in my home again.

From the owner: At 215 Chimney, We stand behind and guarantee the work we do with our material and workmanship…read morewarranties. Our Technician's are certified, skilled, and unlike most other chimney companies, we schedule our customers to better accommodate them, so our technician's work all different hours of the day. We do: HeatShield Chimney Liner Resurfacing, Smoke Chamber Parging (SmokTite), Masonry, Stucco, CrownCoat, Crown Rebuilds, UL Listed Stainless Steel 2-ply Liners, Stove Liners, Furnace Liners, Fireplace Liners, B-Vent Liners, Firebox Pointing, Stove Cleanings, Fireplace Cleanings, Furnace Cleanings, Brick Pointing, Grind-outs, Stone Pointing, Chimney Certifications, Inspections, Level 2 and 3 Inspections, Masonry Caps, Prefab Caps, Liner Caps, Lock-Top II Dampers, Stove Removal, Electric Fireplace Installations. Don't Wait, Act Now. Give us a call or Message us today for your Quote and to be placed on the schedule.

Many businesses have a life cycle; from excellent to great and then fade out to confused chaotic…read moreservice. That's the case with this company. Don't dare to try and get a remote control replaced on one of your inserts. Forget about having the owner return your phone calls. I'm moving on.

I can't say enough positive about this company! They truly are professionals and went above and…read morebeyond our expectations. We knew we had a leak in our old fireplace, but we didn't know how bad it was. They worked hard to repair and seal our chimney. But that was only the start. They tore out our old, oversized fireplace and built us a beautiful new electric fireplace with a gorgeous mantel and tile surround. When Ryan saw that I was an artist, he suggested we work with an interior designer to make the room into a gallery for my work. Nick and Phil are also gifted carpenters and were able to carry out the vision of the designer to make a stunning new room for us. They really cared about the details and transformed the room into a beautiful new living space for us. To top it off, Ryan, Nick and Phil were all just genuinely nice people. Can't recommend them highly enough!

We needed a service person for our gas logs. We called Newtown Fireplace based on reviews…read more We were so impressed, knowing the cost ahead of time (very reasonable), what the technician did and all the input he gave us. He answered questions and did not push any products or services that were not needed. We will definitely be using Newtown Fireplace moving forward.

I can't say enough good things about Newtown Fireplace Shop…read more I was desperate to have a gas fireplace insert in our new house, after having been put on hold for months by another installer. I was so glad I ended up calling Newtown to take over. They were professional, efficient, fairly priced, and wonderful to work with. The whole team is superb - owner Chris and installers Steve and Brian; scheduler Lori. I had a Heat N Glow Supreme installed within a month of calling (permit was already in place) and we couldn't be happier.

I am so happy to write this review about the outstanding service provided by Steve…read more Our fireplace pilot light went out, and would not re-light despite our many attempts. Steve arrived at our home fully prepared with tools, a blanket (to cover the floor to prevent a mess), and a powerful vacuum. He explained in clear and comprehensible language what he thought the problem might be. As he tackled the job, he told us what he was doing each step of the way, including cleaning the fireplace. The pilot light issue was resolved. In addition to his competence and expertise, Steve was friendly and patient with us, as we had many questions. One quality that really stood out was communication: he quickly responded to my initial call, and thereafter notified me of his anticipated availability and arrival. I highly recommend S.G. Fireplace Services for any gas fireplace issues you might have.

We recently moved into a new home with a gas fireplace. While enjoying it one evening, the wind…read moreoutside blew out the fire including the pilot light. Even though I was able to get the pilot relit by myself, I still reached out to Alber's from which the previous homeowners purchased the gas insert. Steve was one of their recommended servicers. Steve came out, took everything out of the insert, inspected everything and returned everything where it should be. He even added additional embers to increase the reality of the fire. This is the first time I've had a gas fireplace but the price Steve charged seemed very reasonable. He recommended reinspecting the insert every 1-2 years depending on frequency of use. I will definitely be calling him back when we're ready for any work.

Too difficult to do business with…read more I traveled a bit out of my way to visit this location because they were the closest authorized dealer that had the 2XL Big Green Egg in stock. I spent time with the owner and we agreed I would follow up via phone or email with the base and accessories I wanted. Unfortunately, after calling three times (each time he was unavailable) and emailing with no response, I decided to return in person the following week. The owner wasn't there, and the employee present seemed more interested in closing up for the day than helping me complete the order. He gave multiple excuses for why he couldn't help. In the end, I traveled a bit farther to the next nearest Platinum Big Green Egg dealer and was able to place my full order in under 10 minutes.

I guess sensor was not working for over a year. I called energy resource and a service man came to…read moremy house and did an excellent job. He was very informative and very friendly. It's a real pleasure having that blue flame gas insert I also have the blue flame in the basement on the wall. If you wanna be warm on those cold days, give energy resource a call that will be glad to help you.

My family and I visited the showroom on a rainy Saturday afternoon. We were greeted by a woman, her…read morename was Mindy, the owner! We were looking at gas inserts, she spent about 2 hours with us and seemed knowledgeable! She told us that she would get some prices for us and to give her a week to do so! We gave her a week and a half and reached out to her. She apologized and said things were crazy busy around there and that she would send it out by the end of the week! I once again reached out after receiving nothing from her and stated that it felt that she didn't want our business and was told again she'd send it out! We never received anything from her and I then stopped reaching out! I wouldn't use this business even if she was the cheapest, not a way to run a business! Very disappointed

Jen did a great job helping me understand how to use the gas fireplace in the house we just bought…read more She gave great instructions, set everything up and cleaned the fireplace for us as well!

PLEASE STAY AWAY AND SAVE YOURSELF FROM THIS NIGHTMARE…read more This business took a $4,607.71 deposit from me 90 days ago for a 28 to 42 day lead time item. It does not matter how many times I call, I have not once received a return phone call since providing my payment. The phone mostly rings to no answer. The couple times I have reached someone I was told the manufacturer is having substantial delays and they cannot get any update from them - I received feedback from the manufacturer within 24 hours saying my experience with this dealer is not normal and I also cross checked with two competitors (oh how I wish I had done that back in November) and have gotten 2 week lead times quoted for the same stove from both of these other businesses. Upon learning this information I requested a refund but you can imagine how that is going. I even picketed the store front for an hour and forty five minutes today and still cannot get a return phone call or any movement on my refund - THEY JUST DO NOT CARE!!!

This new criminal owner took a deposit from me in December 2024 to replace a fireplace insert. I…read morehave yet to have an install date. I get the run around when attempting to get a refund. Unfortunately, with the 6 week install estimate and other delays, I'm past where I can get results via my credit card provider. Stay away from this company. Apparently, there is a new owner and the service of 30 years ago that was excellent is gone and out the window. You will notice that all the good reviews for this place are greater than two years ago. The new owner, Kevin, seems to have acquired the business about 2 years or so ago and that's just about when all of us started having negative experiences. If others are interested in filing in small claims court and reaching out to the local news stations with me, as well as doing some picketing of this place, please reach out to my email at annirbas@yahoo.com. We have got to stop this person from taking advantage of us. Matt R, please reach out to me if you see this. UPDATE 2025-03-11: After several in person visits to the Dreifuss showroom and being VERY CLEAR on what I expected (a full refund), I was finally given a full refund on March 7. Kevin kept indicating he was not sure when he could process the refund but that he would "as soon as he was able." That still was not good for me, so I kept pressing everytime I spoke to him or saw him. I must admit, I thought it would take much longer than it did to be provided with a refund. I would suggest that others also reach out and file claims with the Attorney General's at https://www.attorneygeneral.gov/submit-a-complaint/ so that it can be on record and this place can maybe be monitored to make sure it performs within the guidelines of the law and other consumer protection benefits that we, the consumers, are entitled to.

I contacted them through Yelp on a Sunday and the owner replied back. I called his wife Katie and…read morewe set an appointment for a free estimate. Danny came out, reviewed the chimney and gave me a price. I accepted and he said he would come back. Katie kept me informed and Danny came back at 7:00 pm and capped my chimney. This company is amazing! I highly recommend them. I will be contacting them in spring for more work.

Overall, I am extremely satisfied with Premiere Chimney Service. Their combination of quality…read moreservice, professionalism, and customer care makes them stand out in the industry. I highly recommend them for anyone in need of chimney maintenance or repairs.

Tim from Hearth Renovations visited my home to clean and repair my gas log set (not a brand they…read moresell). Pleasant interaction, fast service, reasonable price. Would highly recommend.

Very pleased with our recent experience! The workers came and installed a vented gas stove. They…read moretook about 8 hours (on a Sunday) to install the stove. They were very friendly and answered any/all of our questions! They were very skilled - I am so thankful that I didn't choose to install this myself. The stove looks great and gives a decent amount of heat. It was reasonably priced, cheaper than most we've seen. Plus many companies said they wouldn't be able to fit a vent into the wall, but this company figured it out and it looks great! I would recommend this business to a friend.