Kevin is fantastic. I had him install gutter guards on my whole house a couple years ago and when…read morewe had a problem later due to some roofing, he came back and fixed it. He also installed a new downspout at higher capacity to stop some overflow problems we are having and it works beautifully. Everything is well done and at a very reasonable cost. I highly recommend this business!

Kevin at Arrow Gutters was very responsive to my service request for a quote on gutter replacement…read more He responded immediately, had a quote the next day and gutter replaced the same week. Quality service, fair pricing and attention to detail. Great job, Kevin, I will be using you for my gutter guard replacement as well!

I've never had a contractor work harder at not doing a job. After several minutes explaining how a…read morenormal refrigerator connects to water and power I finally just had to say "thanks, I'll call someone else." This is not a standard refrigerator. I spent enough time on the actual worksite with the appliance company to understand that this appliance requires water and power no higher than 4" off the floor. Fred seemed uninterested in hearing that or seeing what the issues were. Just say "I'm not interested in the job."

Fred came highly recommended to us by several folks we know. We've actually known Fred from…read morevarious networking groups we belong to, but we never actually used his services. It goes without saying, Fred definitely knows his stuff when it comes to fixing and repairing things. We had a pipe that burst and flooded 2 of our rental cabins. They were complete disaster zones. Within a week, Fred had one of the cabins completely renovated and ready for guests. He works tirelessly until the job is done. We can't thank Fred enough for helping us out in our time our need. We will definatley recommend Fred to all of our friends, family and clients. We know his work is amazing and he knows how to fix and repair things properly while also helping us save money.

The owner came out to meet with us and was personally involved from beginning to end. This was not…read morejust another roofing project, he treated this by looking at every detail through our eyes. He constantly made insightful and reasonable recommendations and presented creative solutions in replacing the entire roof. At every step, he was consulting with us and helping us to get the best results in the most cost effective manner! Keith put the best interests of The Refectory above all else and his refreshing approach set him apart from every other bidder. His team executed with the same high level of excellence and Keith's on-site presence and follow through and adjustments on the job, far exceeded our highest expectations. We would highly recommend him for any project you are considering!

Great experience when they installed my roof almost 10 years ago. Since then, in a relatively…read moreshort period of time, I had to call them because of leaks-leaks through the kitchen exhaust fan onto the stove, leaks through the water heater exhaust vent onto the basement floor, leakage/seepage through my chimney bricks, shingles not properly aligned with my gutter-such Of those 4, they only properly corrected two issues The 5th time was prior to July 4th this year when I noticed a place in the ceiling paint that appeared and felt damp. Called them. The person who came on the 1st was nice, went on the roof, said he saw nothing. Looked in the crawl space from a ladder--he didn't go in, and said it was a condensation/venting issue-they installed the roof vent when they installed the roof, and that someone else from the company would follow up. Emailed them on the 13th about the f/u. No response. Called another company. He went up took photos and there was a bullet hole in the shingle. He repaired it immediately. As the 614 inspection was done before the 4th, and I noticed the dampness in the ceiling before the 4th, the hole was likely there on the 1st when he said there was nothing wrong. Even if the roof warranty would not cover that kind of damage, it would have been nice to have received accurate information on the 1st, so that I could have had it repaired. It is probably good that they didn't follow up because I might have ended up spending unnecessary dollars to 'ventilate,' when ventilation was not the source of the problem. Nevertheless, since it is so close to the end of the warranty, I question whether they didn't follow-up because they didn't want to honor the warranty. To me, properly diagnosing and correcting 2 out of 5 issues after installation-4 within the first 3 years of installation, that are directly related to properly sealing the water heater vent pipe, properly installing flashing, installing the appropriate kitchen exhaust vent or properly aligning the edge shingles isn't stellar performance. As I have learned the hard way, there's more to roof installation than nailing on shingles.

Hunter did a great job & made sure I was happy before he left. Most young folks his age don't…read morereally care about customer satisfaction but he did. I will hire him again in the future.

unreliable, did not do the job and did not refund my money. adds fake reviews on his profile on all…read morethe sites.

We had Brett paint our master bathroom & he did an excellent job. The labor cost was very…read morereasonable.

I requested Junk removal he, Jimmy, came to assess and then removed the junk. Cheapest estimate we…read morereceived and was done efficiently and quickly.

I would HIGHLY recommend NOT using this company. I used them for moving services. I paid in…read moreadvance and after 5PM on Friday with the move scheduled for the next day, he informs me he doesn't have a truck for the move because of other jobs and I will have to go rent one and he will reimburse me. After 5PM the day before the move we had to scour Columbus for a truck and pay for it and wait to get reimbursed. He never reimbursed. He purported to own a moving company and 2 construction companies. After my experience my guess is that his "companies" are names only with made up experiences and copied images of jobs from somewhere else and that he didn't have the ability to rent a truck and so conned me into renting it. He argued with us over the cost of renting furniture blankets (because he didn't have any). He had no straps to strap anything in place in the truck. As a result a number of furniture items were damaged. Backed into a corner because we had to be moved out by the end of the day Saturday I had no choice but to use him for the move. I don't believe anything he told me now about his businesses. I think it was all lies to get the business. Don't believe ANYTHING he tells you. Whatever you do choose another company for your work. Any service that allows this company to be listed as a choice for services being requested needs to vet them and I don't mean by looking at pretty pictures and reading words on the internet. That can all be faked. He also uses the company name Hands on Construction and goes by an apparent nickname of Spence or Spencer. To be clear I did not get them as a choice from YELP. I got them from a service that is supposed to give you professionals in the area for the work you are wanting done. I mistakenly assumed that the choices that pop up are companies that the service has vetted as reliable, responsible, experienced companies you can choose from. My assumption after this experience is if a company subscribes to the service and pays to be one of the possible choices for requested work from the general public that that is all it takes to become one of those choices is paying the service to be included. No vetting takes place. Buyer beware!

We believe improper gutter/slip flashing/drip edge installation by Ratliff caused significant water…read moredamage to our home. As shown in the attached video, water was able to flow down between the gutter and the fascia instead of all going into the gutters. Gutters were free of debris. The water was only dripping down from the backside of the gutter, not the front, showing they were not clogged. The video was taken at the end of a rainstorm when very little water was present. Unfortunately, when it was raining hard, a huge amount of roof water streamed down between the gutter and the fascia. During windy conditions, that water was blown into the seams of our siding and came into the house. The water damaged drywall, insulation, window trim, baseboards, carpet & pad, paint, and underneath the siding materials. We reached out to Ratliff when we realized what was happening was not a roof leak, but a leak through the siding. Dave and Juan from Ratliff came and did a thorough inspection, removing siding and confirming that the water was being blown through the siding. Previous to Dave and Juan's inspection, our roofers, in a kind effort to help us stop the leak, noticed the misplaced slip flashing/ drip edge and fixed it. Dave noticed that the roofers had done that and put it in his report. We also showed him the attached video of what happened when it rained (before the fix) and that extra water was present to be blown into the siding. After their visit, we were emailed a report and given quotes for Ratliff to do additional paid work - siding repair and/or replacement. There was no offer of restitution. We then responded and requested restitution. We received an email from the owner, Danielle Ratliff, stating that they do not believe they improperly installed the gutters, that an engineer should be hired to assess the leak, and that they stand behind their work. Water should never be leaking between the gutters and fascia. Hiring an engineer to confirm that would be an unnecessary and costly expense on top of the damage repair expenses that they have given us no assurance would be covered by them. So we sent the video again in case Ms. Ratliff had not seen it, and again asked for restitution with no response now for almost 2 weeks. We believe the cause of the leak is very clear, and unfortunately, very clear that Ratliff does not truly take accountability and stand behind their work.

I highly recommend Ratliff Contracting. I called to let them know that we had some wind damage and…read morethe same day David came out and tarped the roof. Nancy from the office kept in touch and made working with the insurance company seamless. Their team completed a beautiful roof in one day and left the steps and yard spotless. Several days later I had a leak and was convinced it was the roof and called Ratliff on a Sunday morning. Several people from Ratliff came that same day and did a full inspection including crawl spaces. It turned out that the hot water on my bathtub was leaking. Ratliff didn't charge me for the house call. Great folks!