Little girl working Saturday feb 14. Spilled water on herself and that was her downfall. She rolled…read moreher eyes. Gave all the customers attitude. Did not ring any of us and said to give her a minute. She walked slow to prove a point while the line piled up and did not bother to talk to any of us. All the customers were trying to get rang up and she just was focused on herself having a bit of water.... Company please be aware of who you hire. I been coming for years and the only employee to ever act this way was her. I would put zero stars. And hope this little child gets the proper training and some etiquette to be better at having costumer service.

I've reviewed this place before but feels like I should again. So many water options these days but…read moreI keep going out of my way to come here because of the staff. Every single one of them are great, always so helpful. Even as the staff changes the levels stay the same. Whoever does the hiring keep it up.

On my last visit, I lost some money (.30 cents) in the machine on the Southwest side. And, after…read morecontacting the company via e-mail, they promptly sent me a refund in the form of 2 tokens. Now, I was thinking that a token is the equivalent of a quarter (which is the standard). So, my next gallon would only cost me .10 cents. Well, it turns out that each token was .30 in value. So, not only did the company refund my lost money, they gave me an extra gallon of water for my trouble. 8-) Mighty nice of 'em to do that.

I honestly love this place. I buy my water here but most of all it's the customer service. The…read moreyoung men that work here are beyond kind. They always ask if I need help and are always super sweet towards me and my boys. They have thrifty ice cream, snow cones, ice cream cookie sandwiches, shakes and all! I've gone to fancy ice cream parlors and spend a shit ton of money, for absolute garbage. Here? I've cream taste great! The customer service is stellar! And the prices are perfect!!! I just told my boys that they will forever remember this place since we always come here. Most definitely recommend!

I've been coming to this water mart for years, and it's honestly one of my favorite spots in town…read more Not only do I trust their water quality, but it's also become a weekly tradition for my daughter and me to stop by for ice cream at least once or twice a week. The ice cream selection is great, and it's always a fun treat for us. The staff are always friendly and welcoming, making each visit feel personal and enjoyable. This place is more than just a water stop for us--it's a little weekly ritual we look forward to!

Absolutely love this water store. I've been going there 20 + years and the water tests fantastic! I…read morewon't go anywhere else. Owner is super friendly and helpful!

Great source for RO alkaline water. $.50 per gallon, free 5 gallons with every 50 gallons.read more

Cayden S. Her recommendations were spot on Thrifty's ice cream scrumptious!! I had a waffle cone…read morewith two scoops cookies and cream and cookie dough. I also bought a bag of ice. The water and ice always a great taste here. The store is always clean every time I visit. Thank you.

I come here a couple times a month for 15-20 gallons of RO water. It's rarely busy and easily…read moreaccessible except if you go around school drop off or pickup. Staff is always nice however not one single time has anyone offered to help transport my water. I'm totally capable and don't expect it at all, it's just kind of weird for a young boy to watch a woman battle the door/threshold/cart challenges without even offering. I'm not in there long however really don't appreciate being forced to listen to Christian music while I'm there. Choosing something a little more neutral would accommodate people of all faiths.

Marquez provides great customer service! The second I walked through the door I was instantly…read moregreeted. I asked for ice cream and he did it perfectly with the scoops. The store is also super clean so come in and get ice cream

This review if for the ice cream. We come to this specific location just to get Dip-N-Dots and…read moreThrifty's ice cream. My kids love Dip-N-Dots but we usually only get those from amusement parks so it's nice to have a shop we can go to on a regular basis. My husband and I love this place because Thrifty's ice cream is nostalgic and honestly the best ice cream ever. Since all Thrifty's/Riteaides closed down we are so happy we can still get our cravings by the scoop.

I returned today cause I've had two of my jugs needing to be filled. My jugs are always dusty cause…read morethey hang out in my carport. The staff took the jugs and cleaned em up. They did the filling for me. They were more than willing to help me out. I walked one jug out while they were still filling the other and they met me with the jug at the door. They've got some sort of points and prepay system that I don't know about too.

this asshole employee that was there yesterday witched my good 5-gallon water bottle cap with a…read morebroken cap, very disappointed with this place since I thought this place was more reliable than other places.

Amazing people here and great water; come here once to twice a month, highly recommendread more

They have the best tasting water around! I buy ice & water weekly from Chris!…read more You can refill your water jugs and grab an ice cream cone to go!!

I really like Watermill Express. As unlike their Chief competitor, this company services the…read moremachines daily, and they change the filters based on the number of gallons, not on the calendar date. Also, unlike their competitor, they haven't raised their prices. Nor, have they changed their service practices. In addition, I have used them since I discovered them back in 2005. And rarely, is there a malfunction with any of their machines that I have used. But, on the rare occasion where there is, the company has been prompt and refunding lost monies. For me, my taste is very sensitive to changes in the water. So, it's well worth the drive from my place (my water has a very high Ph. So, with the machines closed to me, I can only use them with 5-7 days after servicing). And, I avoid that conglomeration mess of the traffic lights at the I-10 and Dysart.

Not to be confused with Airmill or Solidmill which are in different States, and it doesn't Matter…read moreanyway. Honestly Watermill offers really good services, and their prices are competitive, and their product actually doesn't taste bad by filtered water standards, and better than some of the rivals. It's usually my go-to and a 24-hour emergency pitstop, when we're looking for this kind of product we come here, so they deserve credit.