Good Morning to All…read more I want to 1st say.When I'm needing Anything done and Want done right.I Read Reviews it's A Must in this World We Live in Now I take my time.Reviews are Everything they Don't Lie.After going through reviews which took about 30 minutes I came across this Very Reputable Company that had Amazing Reviews... Done Right Garage Doors.I said Yes This is the One and there Very close to my Residence.I talk to this young man name Kaiden that was also a sign because my Grandson's name is Kaiden.Right from the start Kaiden was very Professional and Happy I chose his Establishment for what I Needed Done.He's was very Knowledgeable and Affordable on what I needed.The Morning of my Appointment the technician Wendell Arrived he was on time and ready to roll.He fixed my Garage Door Panel Key Pad in 4-6 Minutes .He explained thoroughly how to work the keypad.He was very Patient and went over All the different ways to work my Garage door Key Pad.Please Don't Hesitate to Choose this Amazing Company if your Needing Professional And Amazing Work done with Your Garage...10 Stars For Me!!

Thanks DONE Right for getting my garage doors re-sealed and rolling smoothly! Great service at a…read moregreat price.

Pro Door put in my door / opener in 2009, and I never even needed service until now, 2025. I called…read morein the morning, and someone was able to come that afternoon. Ends up it just needed some cleaning and tightening inside the motor housing, and some lubrication --- only charge was the standard charge to come check something out.

I called Pro Door to have 2 belts replaced on my garage door openers. They came out the next day…read moreand had the repair finished within 1 hour. I had a bigger garage door company do an estimate a few days prior and they tried to sell me new openers- when I said I was not interested they gave me a ridiculous price to change the 2 belts. Pro Door was professional, honest, and timely. They replaced the belts for 1/3 the price of my previous estimate. I will be using them from now on for any garage door or opener needs.

Called Cincinnati Door & Window to inquire about the installation of two garage door openers. I…read morecalled them based on other reviews and ratings similar to this one. Lonnie took my call, answered all my questions, and quoted me a fair price based on what other such installations have cost. A month later I called them and scheduled the installation. (Needed to get some electrical work done first.) When Adam arrived he did some quick measurements based on how the garage doors opened and informed me that the track for the belt drive openers wouldn't fit since I had such a low ceiling. He took photos and discussed it with Nick, the Service Manager. After some serious discussions a solution was found and thanks to the exceptional team of Adam, Nick, and Lonnie I now have excellent garage door openers and an answer why previous owners never installed them. Great problem solvers!

They put stickers with their name and number on the garage doors that they install. This is a…read moregenius move, and 100% why I called them initially. You might think that seems like a fishy tactic to lure in customers for shoddy work. Definitely not the case here! Scheduling the appointment was a breeze and the technician let me know when he was on the way. My issue was a dead circuit board in my 20 year old garage door opener. The tech went over the replacement options along with clear and upfront pricing. Once I decided, he was able to do the install right away! While he was there he went ahead and gave my other garage a tune-up as well. Both doors are quieter and smoother than they have ever been. It's actually kind of amazing how much better they are now. I highly recommend them for anything to do with your garage doors. Thanks!

Had a tension spring break right before vacation and needed to rush a fix. This team was very quick…read moreto answer and fit me in the same day and even move my time up. Jason Jr came out, called ahead, diagnosed the issue shortly after arriving and knocked out the fix... it runs better than it did before and I know a lot more about how the system all works. Highly recommend this group.

We call for service on our garage door he did a good job and it works…read morefine until about 3 weeks later it start making a loud squeaky sound. We called overhead for service and keep in mine we purchase a $505.40 warranty then they told us that they did not have anyone to service us in our area. (really) We tried to get of money back from capital one but they stated to first contact overhead and work with them what a waste of time. The moral to this story is be cautious when purchasing warranty and don't do business with Overhead doors. We paid in good faith and got shit on from this company. I would never recommend them to anyone if you do you taken your chance.

Fast quick service! Got my garage fixed same day! Would definitely use them again. Highly recommend.read more

This was one of the most customer-centric experience that my family has ever experienced! That…read morebeing said, I never expected to be saying this about a "garage door service/system" company. Last night, our garage door system came off the tracks and the entire door was literally half-hanging on the tracks. We were able to find 2 of the wheels/pins to somewhat secure the door enough to get the vehicle in the driveway. After that, our family said a prayer that everything would stay in place long enough for a technician to come out (thinking that it would be 24-48 hours before someone would be out. This morning, we contacted Advanced Door Systems (as they originally installed our Garage Door System). Mrs. Jenny answered the phone and patiently allowed me to ramble as I tried to describe the issue. When I was done trying to explain, she did a basic troubleshoot based on my description. Then after getting our address, checking where the technician was currently located and looking at the shop's schedule, was able to get a technician out here in just over an hour from when I placed the call. Mr. Abner came out and he sure knew his stuff! He even knew who installed the door, several years ago by the handwriting on the original paperwork (which we had in the garage). Apparently it was Mr. Billy (the business owner along with Mrs. Jenny). Abner figured out that one of my old (and solid) round point shovels, which we had against a wall (near the track), must've been jostled enough that it clipped the door while closing, last night. That knocked things loose, popped 2 of the pins, bent the opposite track and the weight of the door was shifted to the bent track. End result... Garage Door was completely fixed and is even quieter than it was before the damage. We love that Abner fixed the issue instead of trying to sell us on something needing replaced. The cost was much less than what we expected to pay. Abner mentioned that he has worked with Billy and Jenny for 40 years and it shows that they form a More Than Amazing Team! We are glad that our neighbor gave us Advanced Door System's business card when we moved in several years ago. This is our second interaction with Advanced Door Systems, through the years and both were extremely pleasant. The staff is Friendly, Knowledgeable, Thorough and Honest! Their pricing is more than fair and this was an emergency situation where a business could have really taken advantage of us. Although we hope to to never need the business' help in the future, we hope that we can recommend other potential customers to their business. Advanced Door Systems in West Chester, OH is not only in the business of garage door systems but also in simply Putting Good back out into this World! We are very grateful and blessed to have worked with Jenny, Billy and of course today's experience with Abner!

AE Door originally installed our garage door and opener in 2012. I called them late last week to…read moreset up an appointment to replace the seal at the bottom of our garage door and to do an overall check-up and lubrication of our door and automatic door opener. I was able to get a service appointment quickly and at a convenient time. Ron Schmidt arrived when he said he would and performed all the service in less than 30 minutes from his arrival. The new seal should keep out small critters - and probably large bugs, and the garage door is much quieter now when it goes up and down.

awful people, had them at my home to service garage door...their "tech" broke the exterior pad…read morewhile trying to fix it...then i was told to search the web to find the part needed to fix what he broke...then i persisted and they said they'd get back to me...then they lied saying i had come to their showroom which is not true nor have i ever been to their showroom and that's not even pertinent to the issue...i was handed off to someone in their maze of experts who said they'd get back to me, that's a year or so ago...warning to those that believe their ads and hype, they are absolutely terrible, they lie, they don't follow up and they should be avoided like the plague which is actually a good description of these people...stay away unless you want to be ripped off...pass the word to others please...

We've had Mike out twice. He is on target, knows his business, is friendly and moderately priced…read more We trust him.

Paul and Mike are wonderful! They respond quickly and fix the problem. They are honest and…read moretrustworthy. Very fair prices for repairs or a new garage door. I highly recommend them!

Called for a garage door issue on Tuesday. We had a broken spring and cars in the garage…read more Young man who answered the phone listed to my problem and said " the soonest we can get to you is Thursday or Friday. I explained this issue needed to be resolved ASAPractical, we really could not wait until the end of the week. His response was "OK", there was nothing open before then. So I reached out to another vendor for assistance. Seems their attitude was one of we don't need your business...

Just had garage door installed today. Brady showed up on time. The door looks great. Tressa was…read moregreat to work with as well.