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    Buck Sasnett Puggles

    3.0 (2 reviews)

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    18 years ago

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    Bill's Pet Shop

    Bill's Pet Shop

    (10 reviews)

    My dogs loves the snacks that I buy at Bill's. I discovered freeze dried duck heads that was…read morecringy at first but the guy at the counter said his dogs loved them. Guess what, my dogs love them too. They also have freeze dried turkey necks that keeps my dogs busy for at least an hour. There is also a big giant land tortoise that roams around freely like he owns the place. They also have a variety of birds, fish, snakes, spiders and occasionally puppies and kittens. Once a month there is a vet clinic that can administer shots and mini check ups. It's first come first serve. The vets are really nice but there's usually a long wait since a lot of people show up. The staff here is really nice and I like coming here

    Let me begin by saying I've been keeping fish for 30 years. I walk into this place because I always…read morelike to give local places a chance before I go to the big box stores. I was just looking for a nano heater and I couldn't find what I was looking for. No big deal, it happens. So I was talking to this lovely young lady about what I needed and the older gentleman that I later found out was the manager interrupted our conversation and apparently just knew what I needed mor than I did. He brought over an under gravel heater that I had already seen and could use because of the way my aquarium canopy is on my betta tank. Instead of listening he then interrupted me again and told me "well if you can't have a cord you can't have a heater!". And then walked away. What kind of customer service is this!?? Considering that all the aquariums water looked like cloudy milk I think I might know more than this clown. He had this I know more than you attitude. BTW I spend thousands on my aquariums and I'm in a local fish keeping community. I promise you neither I or anyone I know will spend a penny at this place! I'd rather travel to Jacksonville where they know how to treat their customers.

    The Puppy Place - Cavapoo

    The Puppy Place

    (24 reviews)

    For context, we got our dog from the Puppy Place in Wilmington. We got a Goldendoodle and…read moreabsolutely love him, and overall we had a great experience there. We've even gone back to visit, and the Wilmington location has always been very welcoming. People who came back to visit, brought their previous puppies and even told us, we are coming back to get a second dog because we had a good experience. Recently, I stopped by the Jacksonville location to look at another Goldendoodle. I asked a few questions about the puppy, including the weight of the parents, whether the dog was F1 or F1B, and where the puppy was bred. One of the girls helping us was friendly and answered the questions. After finding out the puppy would likely be smaller than what we were hoping for, I told her that it probably wasn't the right fit for us. Because of that, I asked if we could look at a Labrador instead. At that point, another employee responded rather abruptly and said, "You have to be serious, if you're just here to play, you can only look at one." The comment felt unnecessary and a bit rude. I had asked detailed questions about the first dog because I was genuinely interested, but once I realized the expected adult weight didn't meet what we were looking for, I simply wanted to look at another option. I think it would have been much more appropriate for her to ask whether we were seriously looking to adopt a dog rather than immediately insinuating that we were just there to play with the puppies. The way it was said felt more like a jab than a policy explanation. It was disappointing because we had such a positive experience with the Wilmington location, I've also been to the Jacksonville location before, and they were very friendly and I expected a similar level of professionalism and friendliness. On top of visiting, we've gotten a dog already there and that shows that we are not only visitors, but we could've been second time customers.

    These are puppy mill pups and NOT purebred at all. If you know anything about specific dog breeds…read moreyou can tell immediately, the coat colors, the faces, etc. They are sick, sneezing, coughing, throwing up. Charging you thousands for a dog that you can buy the sibling of for a few hundred. They don't have paperwork for the parents, nor do they do any genetic or health testing. If you really care about dogs do NOT give this place your money.

    Buck Sasnett Puggles - petstore - Updated October 2026

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