Placed custom order for front door with sidelight. Month later a delivery guy in a box truck is…read moregoing to attempt to move this huge box crate that happens to be broken, to a 2 foot depth lowering platorm. No dolly...anyone could see it was going to end in disaster, he agreed. So he said he would reschedule with help. Home depot called me, said they would uncrate and redeliver. Next day, same guy comes with 2 other guys. One guy sat in cab of truck, offering no help. Teo guys carried door off truck and my trim which was wrapped separately. Trim is scratched up, hickory brown color scratched off and also hole punched in it. Door itself, hickory brown color scratched off about foot from bottom right of door. I called Home depit, had pictures to send them...they agreed about replacing the trim but in regard to my $3000 door, they had to supposedly talk to vendor about any reimbursement. Then when I called back a week later, oh, waiting to hear back from manager. He said he sent his manager an email. I called back week later, oh, both are on vacation. Waited until back from vacation, no one called me. So I called again to speak w dept manager, John, he said he would talk to his manager and call me this past Saturday...no phone call. I even told him I felt like I was getting the run around...oh no, he wouldn't do that....hmmm. I didn't want to order a new door, it would take a couple months to get it. They are hoping the trim will cover it but still, 3 weeks later, going on4 wks, no new trim received....no follow up phones calls. This is the worst customer care I have ever dealt with and never thought Home Depot would be like this. Extremely disappointed, disgusted. $3000 for a door is a lit. Not to mention a week prior U had received another door, $1000, for our out garage entrance, foot threshold deep scratches. Hickory color that they attempted to cover up with a different brown colored paint, not matching....so bad. Bottom line, I suggedt not buying external doors from Home Depot in Columbia, MO

We're more than likely, probably will never go to this location again don't go to this Home Depot…read more They've been nothing but horrible since we tried to buy our washer and dryer and they are not Clear about rentals The Home Depot's in the city will allow you to tow things. This one absolutely will not do not recommend him. The guy at the help desk was not helpful and didn't explain anything about our return correction.

Customer services on 11/26/25 I was trying to buy smoke alarm and I had the defected one on my hand…read moreand showed the employee to give me the same like it and he gave me wrong one. What is going on Menards? This is not first time the employees are not cooperative. And I went to Ace Westlake they gave exactly what I want.

Overall the store is very well maintained and fully stocked. More times than not the service is…read moregood too. The cashiers are always friendly but the rebate department and workers on the floor can sometimes not be. Their outdoor is fully stocked with beautiful plants. This store has fabulous sales as well. I purchased this beautiful fern for $13 on sale!

Great people to work with. Very knowledgeable and will treat you right. Family owned and operated…read morebusiness.

From the owner: California Construction Supplies Inc Provides Lumber, Hardware, Paint, Window Repair, Steel…read moreRoofing, Windows, Doors, Fasteners, Asphalt Shingles, Fiberglass Shingles, Building Supplies Services to the California, MO Area.

To start off with I know nothing about flooring. However I went into the Columbia, MO branch and…read morehave never had someone disrespect my friend and I. Upon arrival we were not greeted nor did the person working behind the counter even get up to help up. Instead he complained about the place. Next, what I thought was a good deal turned out to be damaged goods. When loading the product up in my car I found this out with the many stickers all over the boxes. To make matters worse the person working started cussing and giving off a very negative pose. To be honest I was scared so I just help load what I could and got out of there. I will never be back nor will I refer anyone. If Lumber Liquidators is going to sell damaged product they may want to let the person know. Like I said, I thought maybe it was just being discontinued or not stocked anymore.

My husband and I are in the process of building a new home and ended up purchasing our vinyl plank…read moreflooring from lumber Liquidators. Both Derek and Jordan have been great to work with so far. Jordan was able to answer all our questions and made it clear that he wanted to earn our business. He's been very attentive and checked in regularly. It's clear Jordan is very knowledgeable about all the flooring he's selling which is refreshing since you can't find anyone in a big box store that knows anything about the products they sell. So far I'm very confident we made the right choice. We aren't at the point in our building process to install our flooring but Jordan worked with us to put a minimum down payment down to lock in our discount pricing and they are holding our flooring until it's time for the install. Accolades to Jordan for exceptional customer service.