I couldn't be happier! Affordable, quick turn around and so well done. These are my favorite boots…read morethat I wear nearly every day. I needed the heel repaired and he went above and beyond. Couldn't recommend him more.

Great Service! The gentleman did exactly what he said he…read morewould do! My shoes were ready and restored to perfect condition as promised. I'll be back! Thank you

Rudy was very creative, fast and affordable when he repaired my sandals…read more I would use Rudy and recommend him for any leather/ shoe repair

This guy took my cowboy boots in .. I asked to get them shined and specifically asked for him not…read moreto paint them multiple times.. said he was going to go through them giving them a polish and a finish. When I got them back he completely painted the boot a new color. He even had the audacity to paint over the stitching " Ariat stitching" and it just looked like shit. I don't recommend going to him. He promised services he didn't give and when I got them back he even said he didn't have time to give them the "finish" and still charged me full price. He also doesn't have a shop like the maps show he works from home.

Good experience. Resole was almost $100, so pricy, but came out good as new…read more Tip - best to park in the structure and go in the mall entrance near See's. It's on the other side of the mall, on the left just past the central elevator. The department store that used to be on that part of the mall closed, so there's no entrance to the mall right now on that side.

They are located inside the Pacific mall on the ground floor next to Sees candy and in the wing of…read morethe old Sears in the middle. I brought a shoe to see if the sole could be fixed. I think the son took his time to explain why a repair wouldn't be possible and he was very friendly and accommodating. I feel like this family business is trustworthy. I would definitely return with future shoe or boot repairs.

He did an amazing job on my shoes! He is a perfectionist - everything looks new. He is really an…read moreartist.

I took in a pair of boots I purchased online for line dancing. The soles were rubber, which made it…read moreimpossible to dance in. Levine added leather soles. He did an excellent job. I'm very happy with the results.

WARNING - TERRIBLE WORKMANSHIP AND EVEN WORSE CUSTOMER EXPERIENCE…read more I had my mom bring a pair of pink suede, basically brand new, Manolo Blanik's into Pop's because in the past they've done such great work on her shoes. I wanted to see if they could dye them a chocolate brown or navy blue. They originally told me they weren't sure how dying them would turn out, so they recommended that they do a test on a similar fabric to see if I liked the color, and once I saw the test I could decide whether or not to proceed with the work. These are obviously expensive shoes, and I wasn't willing to risk ruining them, so I appreciated that suggestion. Months went by and I heard nothing, so I followed up to see the status. I got a voicemail saying they were ready to come pick up, which was extremely surprising because we hadn't agreed on which direction to proceed. The voicemail said "according to her (Lisa, the person who did the work), they don't look great. She says they look horrible. So yah if you wanna come in and check them out you can decide". When they were picked up, I could not believe, in fact, how horrible they looked. Splotchy, dye all over the soles, they even had a sparkly sheen which was not present with the original shoe. Since they agreed they looked "horrible" they proceeded to spend another 2-3 months trying various tactics to make them better. When I was finally told to come and pick up the final product, imagine my surprise to be send a picture of black(ish?) LEATHER heels. They'd essentially taken off all the suede in the process, and expected me to accept this as a solution. I've been working for months on being reimbursed for the value of the shoes, which I feel is the only fair solution and they are unsalvageable and unrecognizable from the originals. Walt originally agreed to work with me and come to a fair solution if I didn't like the end result, and then stopped responding. Jason and Lisa have been nothing but rude, unprofessional, and hostile throughout the whole thing. I've never written a negative business review, but felt the need to warn others to take the other one star reviews seriously and don't trust your nice possessions with this business.

Walked in, there was only one other person in the store talking to the man behind the counter. No…read moregreeting, no "can I help you". I went up to the counter and listened that they were not talking about shoes or anything related to the store. I stood there and realized I was being completely ignored. There are other shoe repair shops in town that have much better customer service. Absolutely do not recommend .

Johnny DID an excellent job way beyond my expectations. The craftsmanship is VERY IMPRESSIVE…read more Finished the job on time and I respect his honesty. His job is incredible and also the repair prices are super affordable. I HIGHLY RECOMMEND JOHNNY FOR ANY SHOE REPAIR. Thank you very much Johnny.

I was able to negotiate a good price for my shoe shine... And the owner did an excellent job. He…read morewent above and beyond. The shoes looked brand new. I would definitely return. while parking can be challenging I was able to pull right up and put my hazard lights on and run in for both the drop off and pick up.

Tried to charge me $95 to get a label sewed onto the inside of my jacket…read more Don't bother with this place go across the street to Channel Islands Cleaners, they charged me $9 to have it done.

The Lady that runs this place doesn't believe in customer service or even in clean products. She…read morereturned my shirt with a dirty collar, which I paid to get clean, it was visibly still dirty, when I asked her about it, she said "that it's not her fault, that they only spray it and however it comes, it comes. She also said the customer is not always right. She didn't even say she was sorry or try to ask me to leave it again so they could try again and maybe correct it. She doesn't know what she is doing and is very rude. She shouldn't be running a business!!!

They were very prompt (actually 20 minutes early!) which I really appreciated. During their short…read morevisit, it was discovered that our fancy refrigerator only needed to be reset. Oops! My bad. But also really happy that's all it was! They were very professional and courteous during the whole encounter. I would use them again.

I reached out to Frank & Son for the first time regarding my refrigerator filter and appreciate the…read morequick appointment. Sean quickly resolved my problem and was helpful in explaining ways for me to more efficiently change filters. So glad to have their business card for future reference.

Always great service and quality work. My clothes always look great and when I have stains they do…read morethere best to remove them.

I needed a last minute press on a brand new shirt because I was performing a wedding the next day…read moreand these came thru for me!!! I called and they gracious said they could do it if I rushed the shirt over... I have never seen anything like it!!! Thank you!