Horrible layout and several of the employees have no idea about customer service. Perhaps they are…read morenew, but they don't even know the basics about helping people who've been waiting in line the longest. Difficult to get into and out of--the only way out is through the checkout registers. No sign for Amazon returns.

I was so out of my comfort zone when I went inside to make copies & send faxes. I had no idea how…read moreto accomplish this task & was feeling somewhat anxious. Another patron sled if she was able to offer assistance but found we were both stumped with the process of choosing correct settings to fax the items. I asked the female counter person to assist & she was very helpful, providing step by step guidance. The atmosphere is very business and it gets crowded but everyone was very pleasant & patient although everything moves rather quickly. I would most definitely recommend this business for anyone that would like to use business services at all.

I highly recommend the Bryn Mawr AT&T store; Assistant Manager Troy Johnson was incredibly helpful…read moreto me in resolving ongoing problems with the account, and in just a few minutes he fixed everything. Thank you so much, Troy!!

I was here two days in one week. My phone was pretty much dead and it was time to get a new phone…read more I was shopping on Apple's website, then decided to just go to the ATT store, since it might be easier. I was helped right away and since I have a little bit of a technological background, I was out in a short amount of time. They did try a few upsells, then ultimately told me I would be getting a free month of insurance, but then I could cancel anytime in the first month. There was no option to decline? A quick call to ATT afterwards got that removed and they confirmed that I was lied to. No extra charges, so I was happy. Two days later, my co-worker's phone died too. He went over and spent three hours there... Two hours waiting... I went over to offer assistance and waited a bit with him. I came back ninety minutes after that and he was just being helped. There was only one person there actually assisting customers and the other representative, was just signing people in. I think I'll stick to the Apple store next time...

this store is not friendly at all. I have been their customer for years and just one time I asked…read moreif I could wait inside since outside is raining and cold, there wasn't any customers in the store at that moment . the female security guard and the male sales persons both shakes their heads said no and asked me to go wait next door, the corner bakery. So what I do? I'll never give ATnT business anymore! i think in their eyes, there is only money, nothing else

After a disastrous experience with switching to Mint Mobile from T-Mobile in order to save on my…read morebills, I decided to give AT&T another try. I set up an appointment online, and even though I showed up hours earlier, they found the time to help me out within less than half an hour. The agent I worked with was professional, quick, and informative. He let me make my own decisions about the plan while taking my service needs into consideration. He let me sign up for a discount through their educator program and I was able to save a ton on my monthly bill while getting the best unlimited wireless plan currently available on the market. The whole process was very hassle-free and comfortable. I did not feel pressured into spending more money. I would recommend!

The active listing posted here is incorrect as this store and the entire brand faded to black at…read moreretail in 2018 (maintaining a minimal online presence.) Too bad, as Brookstone was always good for a quick browse offering up $10,000 massage chairs and solar powered cocktail shakers - nothing a sane consumer would ever contemplate. Glad I didn't take their lifetime guarantee seroiusly. Now where do I go for ridiculous and untenable big-ticket items. The pickings are getting slim folks. One star for the dearly departed.

Outstanding clearance deal on the Fitbit Charge HR at ~ $69 in blue, purple, pink and tangerine! If…read moreI didn't already own a Fitbit tracker, I would have purchased it here! The clean and modern Fitbit display included a lot of accessories (leather bands for Fitbit Charge 2, etc.). The remainder of the store was bright and clean. It featured electronic gadgets. It was easy and free to park on the shopping center parking lot.

Great store for men's fashion, especially the quality casual clothes that are available and the…read morevariety they offer.

So after striking out at Target, luckily this was close by. More of a selection of men's jeans and…read moreshirts and the clerk even hooked me up with all kinds of discounts.

Generally speaking, this Dicks Sporting Goods store carries a good variety of clothing, equipment,…read moreand sneakers. I can always find something that matches my style every time I am in the store- whether I looking or not!

This store might look like a solid sporting goods shop on the surface.. it's got a wide selection…read moreof gear for most activities ranging from corn hole to gold to even cloud-of-dust football, but dig a little deeper and the problems show fast. First off, the staff.. Friendly enough, but they don't know what they're selling in some cases and the green ones just aren't trained properly. Ask a question about a specific item, and you'll, at-times, get a shrug, a guess, or a gentle push toward buying something they think might work. Other times, you'll get a jbiwkedgavbke individual who can be friendly. On one end, It's the kind of customer service that leaves you doubting your purchase the second you walk out; while on the other, you'll be happy enough. All is good enough to fit the norm and I would give it a high rating, but what really turned my head the other way, though, is the direction this store is heading. They quietly got rid of their firearms section, clearly as a political move to appeal to the mainstream. That might earn them points in certain circles, but let's be honest, sportsmen don't follow woke trends, and we don't check our rights at the door just to make people feel comfortable. If a true sporting goods store doesn't stand behind all aspects of the outdoor and sporting lifestyle, then what are they really selling? In short: present day good selection, but a store that's lost its backbone. I'll be taking my business elsewhere anymore.

They lied about everything so I payed off all my devices and left them. The free promotional stuff…read morethe price the service everything

The people working there are not helpful at all. My husband and I had an appointment to get new…read morephones. We ended up walking out of there and changing carriers.

Absolutely! Here are five separate Yelp reviews you can post…read more Bookish - King of Prussia Mall Bookish was one of my favorite discoveries while exploring King of Prussia Mall during Roots Picnic weekend. The store is beautifully organized, warm, and inviting, making it easy to lose track of time while browsing the shelves. Whether you're an avid reader or simply looking for your next great book, there's something here for everyone. The staff was friendly and happy to help without making the experience feel rushed. I appreciated the thoughtful displays, unique gifts, and cozy atmosphere that encouraged me to slow down and enjoy the moment. If you're visiting King of Prussia Mall, make sure you carve out time to stop by Bookish. It's the perfect place to recharge before continuing your shopping adventure. Caption: A bookstore that reminds you why getting lost in a good book is always time well spent. The Rock Shop - King of Prussia Mall The Rock Shop is a hidden gem for anyone who appreciates music, nostalgia, and pop culture. Walking through the store brought back so many memories as I browsed through vinyl records, band merchandise, collectibles, and music memorabilia. Even if you're not a serious collector, it's a fun place to explore and discover artists from every generation. The staff was welcoming, and I loved taking my time looking through everything on display. This shop adds so much personality to King of Prussia Mall and is definitely worth visiting while you're there. Caption: Good music never goes out of style. Exotic Snack Guys - King of Prussia Mall If you enjoy trying snacks from around the world, Exotic Snack Guys is a must-visit! The shelves are packed with unique chips, candy, cookies, drinks, and international treats that you don't typically find at your neighborhood grocery store. I had so much fun walking through the store and discovering products I'd never seen before. It's one of those places where you can easily spend more time than you planned because every aisle has something interesting. The staff was friendly, and the store was clean, colorful, and exciting to browse. Definitely stop in if you're looking to treat yourself or surprise someone with something different. Caption: Life is too short to eat the same snacks every day. House of Netflix Experience - King of Prussia Mall The Netflix experience was such a fun surprise during my visit to King of Prussia Mall. Whether you're a longtime fan of Netflix originals or simply enjoy interactive experiences, it's worth checking out. The displays were creative, immersive, and made for fantastic photos. I loved walking through the different themed areas and taking everything in. It's the kind of place that makes you smile and brings out your inner kid while giving fans something memorable to enjoy. The staff was welcoming, everything was organized, and the entire experience added another layer of excitement to my shopping trip. If you're already spending the day at the mall, don't skip this experience! Caption: Shopping, entertainment, and a little Netflix magic all in one stop. King of Prussia Mall - Pennsylvania King of Prussia Mall is one of my favorite destinations for a full day of shopping, dining, and exploring. During Roots Picnic weekend, I spent hours simply wandering through the mall, discovering new stores, trying different foods, and enjoying every minute. The mall is clean, beautifully maintained, and has an incredible variety of stores ranging from luxury brands to unique local concepts. There are plenty of places to grab a meal, coffee, dessert, or simply sit and recharge before heading back out to shop. What stood out most was how easy it was to turn a shopping trip into an experience. Between bookstores, record shops, specialty snack stores, interactive attractions, and endless dining options, there's always something new to discover. Whether you're visiting Pennsylvania for the weekend or you're a local looking for something fun to do, King of Prussia Mall is absolutely worth the trip. I'll definitely be back on my next visit. Caption: One mall. Endless memories. Shopping, food, fun, and adventure all under one roof.

I've made a point to shop at the King of Prussia Mall for years whenever I'm in Philly, and it…read morenever disappoints. The size of the place is massive, with over 450 stores. You can find everything you need, from everyday affordable shops to an entire wing dedicated to high-end luxury designers. It's easy to spend a whole day just walking around, especially since there are so many solid restaurant choices when you need a break. The weekend crowds and massive parking lots can be a bit intense, but the endless variety makes it worth the hassle. Just make sure to wear comfortable shoes, because you will definitely get your steps in.

This is one of those situations where you walk in thinking you're doing a normal upgrade and walk…read moreout realizing you just got played. I went to Best Buy in Springfield, PA to purchase an iPhone Pro Max 1TB through the in-store AT&T rep. I was told two things that turned out to be wrong: 1. I was told 1TB was the largest capacity available. Later I found out there's a 2TB option. 2. I was told my iPhone 15 Pro Max trade-in would be worth $1,100 in bill credits. What I actually received was $400. That's a $700 difference. That's not small. That's not "confusing fine print." That's the whole reason people do the upgrade in the first place. I called AT&T and they said I need the same salesman to sign a document stating he gave the wrong value. Seriously? So the fix depends on the person who gave the wrong quote being available and willing to admit it? I drove back to the store to handle it in person and -- surprise -- the salesman wasn't there. The employees who were there (Connor and Dennis) said they couldn't pull up what happened with my account. So I'm expected to trust a system that can take my money, take my phone, and activate my line... but can't display the terms I was sold? This is the second time I've had a problem with an AT&T rep experience, and it's the last. I'm paying off this phone and switching carriers. If you're reading this: do not do AT&T upgrades with a commissioned rep in Best Buy unless you have printed proof of the exact promotion and bill-credit amount before you hand over your phone. Otherwise the promises disappear the moment the transaction is complete.

How do the AT&T reps suck? Let me count the ways…read more I came in to buy my daughter a phone. I've had Verizon for eight years and recently was able to negotiate a price decrease for three lines to $170/month with HBO, Disney/Hulu, Netflix, ESPN, and HBO included. The AT&T rep convinced me that I'd get a much better deal with that carrier, 3 free phones (two of which I didn't even want) with streaming services other than Disney included. He also told me that I would receive a billing discount based upon my employer. He said he looked it up and my employer was enrolled in the program. That is incorrect. Per AT&T customer service, my employer does not participate in this program. I never received the boxes to ship back my old phones and had to spend 45 minutes on the phone arranging for that. Now that Verizon streaming has ended, I contacted AT&T about connection. AT&T does not offer streaming services at all. I went back to the store and the same rep told me that he never said anything about streaming but that AT&T offers Peacock and Paramount. Per the AT&T customer service line, they do not offer ANY streaming services. And I clearly remember him offering everything other than Disney. We discussed this, as I have a grandchild who loves Disney. This representative is either a serial liar or grossly incompetent. Whether this rep is an employee of AT&T or the store, he is selling a service at Best Buy. I will never shop at that store again..

Best Buy gets worse every time I try to use them for a big purchase. Useless AI trash phone system…read moreand then when you finally get to a person to check for an item it's a call center that's looking online which having worked in retail I know is not always accurate. What a waste of time and money to even try to shop at this company anymore.

Went in last night (4/11/26 around 6pm) to buy a new iPhone since the one I had was in SOS mode and…read morechanging the SIM and resetting the phone wouldn't work. Not having cellular connection means you can't set up your new phone essentially. Nothing will work. I wish I remembered the names of the guys working there but they were so helpful and patient getting the issue resolved. There was one man who stayed past his shift, past closing time, just to ensure my new phone would be functioning and set up for me that night. He was on call with Xfinity for maybe an hour, if not longer. Everyone working that evening were so kind and understanding but he really stood out. Again, hate that I can't recall his name. I'm beyond grateful for his help and the friendliness of the staff!