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    Buchanan Property Management

    2.5 (28 reviews)
    Open 9:00 am - 5:00 pm

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    Property management

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    Rats!
    Jaclyn S.

    Extremely Disappointing Experience with Buchanan Property Management - if I could give 0 stars I would. I had been renting an apartment for 3.5 years before it was sold and BPM took over as the property managers. Unfortunately, my experience with them has been nothing short of horrific. BPM has been the least professional and most negligent group I've ever encountered. They showed zero concern for my well-being or for maintaining habitable living conditions. My apartment developed a rat infestation, and when I reached out for help, BPM took far too long to address the problem. After pest control was sent out, the company explained that the issue was structural--not due to cleanliness--and identified several openings that allowed rats to enter the building. They provided BPM with a quote for necessary repairs, but BPM refused to address the issue, citing budget constraints. I sent multiple emails, many of which went unanswered for extended periods. Despite my repeated efforts to get a resolution, my concerns were ignored, and I was left living with rats in my apartment for far too long. As a healthcare professional, I was deeply concerned for my health and safety--no one should have to live in such conditions. Ultimately, I had no choice but to find alternative housing, as I could no longer live in my apartment. I gave BPM a two-week notice, but now they are attempting to charge me for an additional 30 days of rent, including half of November's rent. I refuse to pay and will pursue legal action if necessary. I have close to a hundred videos and multiple photos documenting the rats and their droppings--some of which were found on my bed. I also have all the unanswered/ delayed response emails from maintenance as well as text messages, and correspondence from pest control that show their frustration with BPMs lack of response. After over a month of staying on couches and in Airbnbs, BPM finally sent a second pest control company (which by the way did not know the rats were actually IN the apartment because that was not communicated to them!!) The company set traps, however, their traps not only failed to solve the problem, but seemed to attract even more rats, including one that was injured and left blood all over my living room. I truly don't understand how BPM can continue to operate with such utter disregard for the health and safety of their tenants. If you're considering renting from them, do yourself a favor and look elsewhere--this experience has been an ongoing nightmare. (Photos of rats in my home are just a few out of the SEVERAL that I have. I have over 50 videos

    Lint roller sheet from couch
    Samuel H.

    I moved into a furnished apartment that was not cleaned and had dog hair everywhere. I annotated this on my move In checklist and provided pictures and videos. During my moveohr inspection with Wesley we talked about all of this and he remarked that there is no cleaning clause in my lease so I should get my full deposit back. I was charged a cleaning fee anyway so I reached out and was told to provide provided all the pictures and videos I provided at move in. Celeste stopped responding to my email once I proved that the property was not clean upon move in. The staff is nice, but business is poorly run and they will cheat you. I could keep going with the things that went wrong.

    Huge rat behind stove that crawled on top of the stove and counter. Disgusting.
    Karen B.

    I do NOT recommend this company at all and would give 0 stars if I could. I truly believe they do not care about their tenants or their properties at all. There was a rat infestation in one of their properties (2937 2nd Ave, San Diego CA 92103), and I felt they were completely negligent, unprofessional and uncaring. The conditions were unsanitary and inhabitable. I definitely would not recommend based on my experience.

    Ariana L.

    I called and asked to tour an apartment. Tracy was very helpful with my house hunting and responded right away. I was able to tour the property I had in mind. It was very clean and well maintained. I will definitely use them again in the future if I ever need a rental.

    The morning after I was assaulted. And Jamal Nevels was extremely unprofessional and aggressive towards me

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    2 months ago

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    2 years ago

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    2 years ago

    Great experience with this management company. Everyone has been professional and easy to work with.

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    5 years ago

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    7 years ago

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    Pruett Realty - Three day notice

    Pruett Realty

    (53 reviews)

    Ocean Beach, Point Loma

    Hands down the absolute worst property management company imaginable. The owner ,Brian Dunn , is…read moreabsolute scum with a cowards heart . Prior to renting from his company I asked repeatedly about what seemed to be a prohibited water heater installed inside the bedroom closet of my tiny one bedroom unit. Brian swore up and down that it was code compliant and city inspected , convincing me to sign the lease . That heater nearly killed me and has caused over 2 years of carbon monoxide poisoning resulting in dozens of instances of blacking out due to inhalation if the toxic odorless gas and daily migraines , blurry vision , mood swings , insomnia and more . The heater was an illegal install with no permit or passing inspection . He also allowed a 4 day attic breach allowing attic contaminated materials to saturate my entire unit and belongings while I was forced to pay out of pocket for a hotel until it was sealed . Since then he's refused to have my place professionally cleaned , sanitized , and pest control services to be performed . It destroyed over $65,000.00 in damaged property of mine and he refuses to provide the insurance information preventing me from filing a claim to be compensated for my losses . He attempted to lie and say I did not pay my rent after I reported him to code enforcement and even filed an illegal eviction attempt on me . He has never once performed the city required yearly inspections to identify hazards instead neglecting to show any concerns whatsoever . And he raises the rent the max amount every year . He pretends to be a pillar of the OB community but all he is a piece of shit slumlord who lacks any knowledge of what is required to be a competent property manager . I am currently preparing a major lawsuit to hold him fully accountable for all his illegal and cowardice actions . I do not recommend doing any business with someone this deceptive and careless and who is irresponsible and is a cat who just wants to get fatter at your expense . Hopefully he is stripped of his license after the investigations and court proceedings . A major blemish in such an outstanding community . An embarrassment in every area imaginable .

    Pruett took over for Sea Point Properties during Covid... Pruett raised the rent every year since…read morethey took over. My rent went from $1250 to $1600 in 2 years. And I could have sworn I read something about property owners not being able to raise the rent during a pandemic... All units in my apartment were only $1250 until they came and marked the units up to $1800 a piece for a crappy one bedroom apartment in North Park. That's where it started... now it's $2200 but luckily I'm still paying $1600 I have received multiple three day notices... In my lease agreement it says no pets, but when I moved in the manager of Sea Point Properties told me I can have a dog and he gave me a parking space for my vehicle behind our complex in the alley. When Pruett took over Brian attempted to charge me a fee for my parking space since only three out of ten units got a space. I was like hold up, you can't come over here and try to charge me for a space I was given and have been using since I moved in... that is my parking space! Wtf! But they still charge the new tenant $125 a month for his space since he came during their management. They raised the rent and then gave me my first notice for my dog, which was complete bs because all the other tenants still have pets... my next door neighbor has three big dogs in a small apt. All my neighbors have either a small dog or cat... and I'm the only one that has received letters to remove my pets or myself from the property. I had to re-home my dog and say my goodbyes, all while my neighbor still has three dogs, Brian told me that he is not allowed to have his dogs in the complex either but yet nothing has been done about the man nor the dogs since September of 2023. So in January 2024 I decided to start being late on my rent every month and to get a bunny for my daughter and keep it outside in a bunny home. Now I received a three day notice to remove the bunny and keep quiet when I'm no louder than anyone else... and not only that, this apartment is old as shit, the walls are paper thin and the pipes need work. I can hear my neighbors walk since the floors are hardwood and creak, if they move around I can almost hear what they are doing... My tub gets backed up every month and I have to call them to snake the drain since they are too cheap to replace the pipes that have been here since before the 50's... Pruett hired a new plumbing crew and they were the worst. They were just like Pruett, they put the blame on my kids and made up a story about how there must have been toys in my drain that clogged up the tub yet they didn't find a single toy except a bunch of hair and gunk... so now Pruett is trying to use what they said to charge me for any plumbing that needs to be done in the future... such a scam! This management team doesn't care about the tenants nor the property, they only care about the money and bringing in the people they can profit from for a year or two, then they can raise the rent up again for the next new tenant that will do the same thing... they act all high maintenance and like they are important but in reality they are the crappiest realty team in San Diego. Do yourself a favor and find a place to rent with a team that your family will benefit from instead of being subject to whatever new terms they decide to come up with or force on you.

    Pasas Properties - Pasas Properties

    Pasas Properties

    (76 reviews)

    Ocean Beach, Point Loma

    After living in one of their units for over a year, and leaving the apartment clean and in good…read morecondition. I was hit with a $1,181 charge for "prorated painting." Painting is considered normal wear and tear under California law, especially after over a year of tenancy. Worse, I formally requested a move out inspection one month prior to my move out date but this wasn't offered until April 29th, just one day before my lease ended which denied the chance to address any concerns. Renters: be cautious. Know your rights. And document everything if you're dealing with the company.

    Our son rented from Pasas Properties. Following a surgery, he passed away unexpectedly. We live out…read moreof state. Patti Cardosa went out of her way to be helpful and kind. She provided information we needed to rehome our son's cats. She sent us a photo and information regarding his vehicle. Patti always responded quickly. When we arrived in San Diego, Ryan Blanco met us at the apartment to provide access. Ryan also responded quickly to all of our communications. Our son's security deposit was processed right away, with details of which expenses needed to be deducted. Ryan also let us know about mail which had arrived after we left and followed our instructions for each piece that was received. Both Patti and Ryan made an extremely difficult experience that much easier. Their compassion and professionalism were very appreciated.

    Sunset Pacific Realty - My door stayed in the 6 but legally 5 unit complex gated court for 3 weeks.

    Sunset Pacific Realty

    (42 reviews)

    Ocean Beach, Point Loma

    I have rented from them since 2009 and they are amazing. It is a family run company and they are…read moreall super responsive, kind and helpful. They take care of everything immediately and everyone on their team does meticulous work. I highly recommend them.

    Alright this review is long overdue. I went to San Diego state, and this was my first place away…read morefrom the campus and student housing after i graduated. I moved in mid 2016 to the Mendocino property . 2 bedroom 1 bathroom for 1495 per month. 15 minute walk to the beach and very quiet neighborhood next to a few restaurants and bars. They have an online portal where you can pay your rent and submit any maintenance issues. They were very attentive and most issues were fixed the next day. This property has parking and a washer and dryer in the unit ! What more could you ask for. Liz and Lynn were amazing! Honestly I was in some rough situations with a crazy roomate and they understood and made it as easy as possible. The office is literally in Ocean beach so it is so easy just to walk in , pay your rent in cash or sign documents. The most important part is that they mind their own business. If you don't bother the property management and respect the property, they will not bother you. Peace and quiet and lots of privacy. I ended up moving to Orange County for work and I wept ! I was devastated to leave this place. OB I'll be back! And I'll definitely hit up Sunset pacific when i get there

    Buchanan Property Management - propertymgmt - Updated May 2026

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