I've been using Rosa's Pro Cleaning for a few years now, usually once or twice a year for a deep…read morecleaning, and they always do an amazing job. Every time they leave, my house absolutely sparkles! They notice dust and dirt that I've become completely blind to and somehow manage to get things clean that I haven't been able to get clean myself. They're thorough, dependable, and honest, and I've always felt completely comfortable having them in my home. I love their service and highly recommend them!

They were great and the owner was easy to communicate with! Did a great job and really cleaned both…read moreour old and new place for move in/out so well.

Delia and her crew have been very upfront and transparent about their services. The first cleaning…read morewas a little more expensive than routine cleaning because they did a deep clean, but after that, the price is very reasonable and they do a great job. I gave Delia some feedback about the Master bedroom shower area and the next time she came, she made sure to clean the shower area very well. I highly recommend Delia and her crew; they are professional and show up when they say they will!

The team did a wonderful job cleaning. We were very happy with the service and impressed with their…read moreattention to detail. We have decided to continue with monthly cleanings.

I have been happy with tranquil home for the better part of a year…read more I have had the sane cleaner in that time (Hailey) and she's been phenomenal. She's courteous of mine and my house's needs in more ways than I can count. When I needed her to go above and beyond and clean my disaster of a kitchen, she made it seem like the easiest task and no concern of mine. I really appreciate the thoroughness with which she cleans generally, too. Never have I ever spotted places that could use extra cleaning after she leans. Truly grateful for her cleans! The people working behind the scenes are always proactive with getting my cleanings set up, giving me alerts, and doing the other administrative parts of the business without disruption. It seems small but that's huge. Great team, great cleans- hire them if you want stress-free cleans. They live up to their name.

A cleaner from this company broke one of the cabinets of the hinges and it was laying on the ground…read morewhen I came home Tranquil home offered to send someone to fix and proceeded to waste about 8 more hours of my time over the course of 2 days and the handyman never showed 2 days in a row The cabinet was fully functional before it was torn off the hinges and left on the ground One of the hinges was broken and the company kept leaning on that but the cabinet fully worked The cleaner didn't even clean my sink lol Just all together a really huge waste of my time and money since I have to fix the cabinet myself I have worked with them in the past and it was fine but it's truly not worth your time when sometime could be okay or they break something in your home and leave the house dirty I also had surgery around this time and got my house cleaned due to barely being able to walk so it was insanely disappointing to have -another thing added to my to do list -an apt that was still not cleaned -more time wasted with them scheduling a handy man who was a no show twice Not worth your time Not worth your money I can only assume if they didn't want me to review them on all review sites they would reimburse me for having to get the cabinet fixed

Up front pricing. A discount for the first time and the fact that they would let me know if more…read moretime was needed before doing the work. The floors were done well.

Replied quickly and very detailed…read more Fantastic company, I hired them in March for a deep cleaning and then continued with an ongoing cleaning every 2 weeks. My entire family is very happy with Charming Casa, they work quickly and clean everything that I've outlined, and then some. I was hesitant of hiring a house cleaning company as I usually did all the cleaning. However I've had a major decline in my health and needed the assistance. The employees that come to clean are so friendly and easy to chat with. I'd highly recommend this company.

I've worked with many cleaners. Roxanne and her crew are amazing! Highly recommend. Very satisfiedread more

Roxanne was such a blessing to work with! She deep cleaned our place in February as we were…read morepreparing for our baby's arrival, and it made such a difference. She was quick to respond and easy to schedule with, worked efficiently, and was so kind throughout the process. The house was left spotless and so clean--it was exactly what we needed. I also really appreciate how honest and reliable she is--I felt completely comfortable having her in our home. She truly did amazing work, and I highly recommend her!

Is Ericka still doing housework? I thought she left the…read morebusiness for another occupation. Please advise. I'm off north Santa Fe Ave, south of the 76, in Oceanside. She was great. Did she return to house cleaning?? Let me know.

Erika and her team are great. They clean my condo. It's always better when they're done. Very…read moretrustworthy and detailed, plus great personalities. You will love your place when they're done cleaning it.

Hi This is my fourth or fifth time using this company the…read moreowner is very responsive and very professional and gets back to me ASAP. I definitely recommend Ana she is wonderful very and hard working. Ana was easy to communicate what I need to get done. She also went above and beyond.

We chose Head of Household based on the yelp reviews and ratings…read more We needed to have our vacation home cleaned after having a tenant for five weeks. When the family moved out, we had the house prepped for professional cleaning by emptying the refrigerator, emptying all the trashcans and replacing the liners, sweeping the floors, and cleaning the toilets. We also washed and put away all the dirty dishes, sheets and towels. When hiring Head of Household, we asked that our home be made "hotel clean", with special attention be given to the floors and bathrooms, that the interior of the refrigerator be wiped down, beds made, and that the cobwebs be removed from the staircase. We needed our vacation home to really sparkle as we depend on positive reviews and know that high-end vacationers value cleanliness. Laurie Bishop is the owner. She returned my call promptly, even though she was out of town. She promised to get our vacation home "hotel clean" and assigned a crew to clean the home within a few days. We were very optimistic that we had found a great cleaning service for our vacation home. When the cleaning team arrived, there was a question about the address and we received a call. After answering her question, we reminded the employee that we wanted special attention to the floors. We checked on the home a few days later. We found the beds were perfectly made. The carpeted bedrooms had vacuum lines on them. These areas were the only part of the service that we were satisfied with. The hard floors, however, appeared dirty. We took a "Swiffer" mop and wet liner and began lightly wiping the tile and wood floors throughout the house. We went through eight liners, and each was dirty, meaning that none of the hard floors in the house were cleaned. Also, none of the area rugs were vacuumed and neither were the stairs. We wiped one of the bathtubs with a tissue and found it to be dirty. We discovered that all of the bathrooms were poorly cleaned. The refrigerator interior had not been wiped clean. There was dried red sauce left behind on the kitchen counter. The oven face had not been cleaned, nor had the cabinet doors, several of which were dirty. The cobwebs remained in the staircase. We called Laurie and she came out right away to discuss the work. She admitted that the work was poor and that the floors had not been cleaned. She coached us on how to remove the cobwebs ourselves. She offered to refund our money or send the same cleaning crew to come back out on Sunday. Strangely, while admitting that our vacation home was not "hotel clean" and they didn't do what they were supposed to, she defending the cleaning crew by saying that their other clients never complained about their work. We didn't feel comfortable with having the same cleaning crew return. We also didn't want a full refund, so we allowed a $30 discount. Laurie, the owner, was pleasant to work with, but the standards of the actual cleaning service are far below what we can accept for our vacation home.

I moved down to San Marcos to be close to UCSD and medical treatment. I don't have the stamina for…read morehousecleaning. I did a Yelp search, and found Lauren listed, and gave her a call. She called back and I explained my circumstances and needs. A deep cleaning to start, and maintenance cleaning going forward. Lauren and her team arrived on time and were courteous and attentive. After walk-through, they got to work. My house looks excellent. Kitchen, bathrooms and bedrooms are cleaner than they were when I moved in. Glad I found Lauren and her team. Give them a call if you need housecleaning services. You won't be disappointed.

Lauren cleaned our house in Oceanside and did a fantastic Job. We use all natural products in our…read morehouse and we asked her to do things in a particular way. She is so accommodating and a super sweet person. Such a great experience. If you are looking for a high quality house cleaning service in Oceanside for your Airbnb or maid for your own home, I highly recommend you give Lauren a try. I believe she works in all of the North County San Diego area. It was an awesome experience for us and we will be using her on a regular basis. Thank you Lauren!

YOU NEED THEM!!!!…read more When I tell u my house was as if a tornado pass by. That's exactly what it was. Im a mom of a child on the spectrum that has speech therapy 2 to 3 times a week. And also a 15mon old. So my house tends to take the backseat to it all. These ladies came in and took it head on. I do t think my house has ever been soo clean. They literally made all my appliances, look brand new. I am 1000% grateful for A Helping Hand. They are very respectful fast working professional and I highly recommend them.

Fantastic work. We've hired a few cleaning services in the past. Ariel and her team were head and…read moreshoulders above what we've experienced before. Incredibly professional and friendly. The attention to detail, though is why we decided to sign up for a monthly plan. Thanks again so much!

Claudia was a little later than expected and didn't seem to speak fluent English so communication…read morewas a little bit hard. She also didn't have Soft Scrub - only Comet which is a little harsh on surfaces (in my opinion). Given the above, she did an AMAZING job in doing my move-in cleaning. She did a fantastic job on the sticky shelves and drawers that the previous owner's shelf 'stuff' had left. She did all the baseboards and windows. She cleaned the fridge and bathroom and really - everything was just wonderful. She gave me a spread of cost, we agreed on the lower and I ended up giving her the higher amount because she did such a good job. I just found this review in my drafts! So sorry Claudia!

Scheduled a cleaning…read more Was given a 7-8 AM arrival time. Cleaner never showed up. No communication or explanation prior to cancelation of appointment. I canceled at 8:07, not 8:01 as claimed by the business owner. Afterwards, was informed that there was a scheduling conflict and they were running late. I hope this situation was a good learning experience for them. Arrive when you say you are going to arrive and be communicative with your customers. After reading the unfortunate response from ownership, their unprofessional behavior and refusal to accept responsibility for mistakes forces me to advise against hiring this company for your home cleaning needs.