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    Bubbles Car Wash

    1.9 (38 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Bubbles Car Wash

    Auto detailing work

    Car wash

    Bubbles Car Wash Photos

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    I took my car in, before I arrived I called to make sure there was no wait to get service, in the 5 minutes between my call and arrival, suddenly there was a wait. Wasn't too long so I wasn't going to make a big deal out of it. I spoke to a used car quality sales person who tried to pitch me on a 500$ package right off the bat, i accepted the 269.99$ package,, before that I asked how long it would take, as I would only go through with the service as long as it fit in my schedule. The guy told me up to 1 hr. Was fine with me. So we went forward. An hour passes, an hour and 5, 10, 15, then I'm asked to pay, and the guy who tried to upsell me takes my payment. I'm thinking that I wont be there much longer, they take my payment and I go outside and wait for my vehicle, its 20 past the hour, 25 past the hour, 30 past the hour. I go in and speak with the admin and asked how much longer because I needed to be out of there already. She came back and said it would be at least another 20, they aren't done with my car yet. I said I actually needed to head out right away, vehicle done or not (unfortunately they already took my payment). There was some back and forth, I was asked to wait, then come back another day so they could finish the service etc... Finally the admin agreed to go back to the wash bay to speak with the service people. A guy back with her, the same used car salesman who tried to upsell and also misquoted the time frame to complete the service, and had given me no communication that things were running behind. He comes up and says "you wanted to talk to me"? Ummm no? I need my car back. Instead of that coming out of my mouth I told him I needed to leave a while ago and have to head out. He responds with "you don't have 15 minutes?" I told him I literally don't. He told me to wait... AGAIN!! Because he was going to communicate this to the guys in the wash bay to bring my car around. When he comes back he announces, "you're car will be pulled up in a minute". I thanked him and turned to the door. He stops me dead in my tracks and says, oh... no. Not you. The person sitting in the chair behind you. But yours will be a few minutes behind this one. When my car was pulled up I quickly rush to get into my car as I've been communicating to multiple people I GOTTA GO!!! This guy literally holds my keys hostage on me until he got a blue sheet with my receipt stapled to it. I said I didn't know where I set it down, and he literally walks the fuck away from muttering something about policy. I followed him back inside side pissed off, yelling that HE TOOK MY PAYMENT, HE KNOWS I PAID, I HAVE TO LEAVE NOW, AND IF THEY WERE STICKLERS FOR POLICY PERHAPS THEY WOULD ALSO SET CORRECT EXPECTATIONS OF PEOPLES TIME! The attitude on his face was categorically no different then 95% of my interactions with them that day, unprofessional. He says nothing but slowly hands me my keys with that same expression on his face. 52 minutes later then what I was quoted it would take to complete the service. And it still wasn't complete. If I used my credit card I would have disputed the charges with my credit card company for services not rendered.

    Bubbles car wash on McLeod Trail SE and 58th Ave.SE. is a joke. I went to the Bubbles on McLeod Trail at approximately 11:00-11:30 on Friday, May 13th. I feel I paid for a service that I did not receive. My friends offered to clean my car and save my money. In hindsight that's what I should have done. And saved my money. he would have done better job. I have never been disappointed in the past with Bubbles. They always did a great job. I have always paid for the same package so that did not change. The service definitely changed. The manager of 14 yrs disagreed. After my car was done on Friday I sat in it. Let out a deep breath and went back in store and asked the manager to come to my car I asked him why my seats still look like this? He responded, "your package doesn't include seats.I only get quick wipe down. i believe It's the $800 and $900 packages will do that. I will take your car and give it an extra vacuum. Which changed nothing. doubt he did anything. He informed me I need the $500 package to get the salt out or at least the $250 package twice a year. Kept pushing a higher price service. Well I cannot afford a higher priced service. I could not afford this service. This was my treat just for me. I asked what did I get for my 119$+tax. I was told, by the manager, they wipe the dash down and apply Armour All for that nice shiny look and they vacuum. Just a quick Armour All protect and shine rub-down. And leave with leaving marks and crumbs still in my seat. Not even emptying my ashtray. for 119 +tax wasted of $119+ tax that could have gone to a bill or groceries This was my treat I saved up for for months. I am on disability and a fancy car wash was something special and extra I looked forward to. I saved for months To be able to pay for this. The money could have gone to something else. I should have let my friend clean my car. I should have Saved the $ 119 + tax for something else. I feel I wasted my money. And get this head office implied it was my fault as I didn't get more expensive pkg. Seriously????? this company only wants your money. get car in and out. Customer service is non existent.

    I took my car to be cleaned yesterday and it cost me $268 to clean the inside and outside. I arrived home and there was damage to the exterior of the car that had not been there previously. It looks like the brushes may have scratched the back of the car. The scratches appear to be brand new. What I'm most upset about is that the car was cleaned and no they had to have seen the damage but no one said a word about it. I can now add the cost of repairs to the $268.

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    1 year ago

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    11 years ago

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    7 years ago

    For 140 dollars its a joke dont go here go pay 15 to wash it yourself and 5 bucks for a vacuum and 5 minutes to wipe down everything

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    10 years ago

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    Review Highlights - Bubbles Car Wash

    Because of covid I hadn't been for over a year.

    Mentioned in 2 reviews

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