I should start by saying that I was at Mr.Sponge a year ago and they did a fantastic job. Recently not so much. Just a terrible job. windows still dirty, salt stains untouched, dash done at about 75%, console missed completely, vehicle promised by "noon at the latest" with a 9am drop off-cleaning incomplete at 4:30 then rushed me out the door. I booked 2 weeks ahead and the changed the price by the time of my appointment, refused to honour agreed price just said sorry. worst service I have experienced in in the field. I will never return. read more

I just left Mr Sponge now. I have to say I had a incredible experience here. They did any amazing job my Outback looked fantastic. The gentleman that did my car opened every door and asked me to inspected my car. That has never happen to me before. Five thumbs up Great service go check it out if you need your vehicle cleaned. read more

My vehicle hasn't been clean since 2015 when I first bought it off somebody, my sister didn't like the fact that it was a pigsty dirty whatever hey I lived with it. When you're into cattle ranching, horses, saddles your vehicle gets quite dirty, so my sister was tired of it smelling so she paid to have it detailed. Boy was I impressed! I almost didn't recognize my own vehicle the interior inside is black leather seats black interior even the mats was good enough to eat off of. These people did an amazing job! read more

Since my last review, my son had his Ford Focus detailed. It was a mess but ended up sparkly clean and smelling so fresh. He is beyond pleased to have a car again that he can be proud of. Friendly service and immaculate work. I also recently purchased a newer Kia Soul that needed freshening up and a good clean. I am very happy with the job done. Now it really does look like a new car inside and out. I wouldn't consider going anywhere else. read more

These guys were great! They took longer than expected but did a great job! I'll definitely be back! The only thing I'd that I didn't expect the seats to be wet. read more

Not a huge deal, but I like to share experiences that stand out (both good and bad) I had my truck detailed here, and they lost my felt door handle inserts (3/4 likely vacuumed up) but claim they wouldn't take responsibility or give us a coupon or anything. When I asked if they were willing to lose a customer over it they said "That's fine". Just an FYI. You definitely get what you pay for. read more

Mr Sponge Auto Spa - Outside photos. It's attached to a bottle depot near 130th Ave SE. - Auto Detailing Near Me - Calgary, Alberta

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If I could give this place a "ZERO", I absolutely would. My wife took our vehicle in on a Saturday morning and was told the vehicle would be ready for pick-up that afternoon. She picked up the vehicle and it was ready as promised...however she did notice that the seats still seemed to be rather wet. She asked about this, was told it was normal and they gave her a cardboard seat protector/cover to use while she drove the short 5 minutes back to our home. By the time she arrived home, water had soaked through the cardboard cover and had wet her pants. She parked the car in the garage, took out all the floor mats and rolled down the windows hoping that the seats/floors would dry out by the next day. When I checked on the vehicle Sunday morning, it hadn't dried out at all...and the passenger seats were STILL soaking wet. I left the windows open and moved a fan into the garage to blow into the car to try to dry it out. I checked on it after a few hours and the seats hadn't really dried out much, so I positioned the fan to blow directly onto the seats, hoping that might help it to dry out. The next morning (Monday), the vehicle seemed dry and all was good. My wife drove the car to work without any issues. However, on Tuesday, she noticed that the car had a "musty" smell to it - similar to what you'd smell if you forgot to move your towels to the dryer and left them in the washing machine. She had two of her co-workers come out and smell the car to confirm that there was an odor (they commented the vehicle smelled "like wet dog"). She called Mr. Sponge to tell them about the smell and they asked her to stop by so they could check it out. At first, the "technician" she dealt with denied being able to smell anything (my wife told him that she'd had 2 co-workers confirm the smell existed) then he decided to spray a deodorizer in the car, which I can only assume was some sort of industrial strength Febreeze. We left the car in the garage overnight with the windows open overnight (again...thank goodness we have a garage) in an attempt to air it out, as the deodorizer was extremely overpowering. This morning, my wife drove the car to work - with the windows slightly down - and texted me to inform me that the deodorizer had sent her into a coughing fit and was making her lungs hurt. On my way into work this morning, I stopped by their location and informed them that I was extremely unsatisfied and wanted a refund. The manager that was on duty told me that she couldn't give me a refund, but she could have the owner call me and hopefully he could help us come to some sort of resolution. The manager (not the owner) called me back later in the afternoon to speak to me again and said that the owner wasn't going to be in...but if I could bring the vehicle back in, they'd take another look at it. I informed them that wasn't possible as my wife had the car, was working all day and needed the car to drive to Edmonton tomorrow (which she wasn't even sure she was going to be able to do because of the deodorizer). I told them that my wife suggested Mr. Sponge pay for a rental car for her to do that so she could leave the vehicle with them if they needed it. Again, the manager told me she wasn't authorized to do that, at which point I asked her to call the owner, pass my number on to him and have him call me immediately. He called me back about an hour or so later and I went through the whole explanation again. First, he told me that if my wife had a problem with the seats being so wet, she should've spoken up at the time. I said that she did. Then, I told him that I was concerned the soaking wet seats may have caused permanent damage to my vehicle (I'm thinking mold, hence the musty smell). He then informed that their insurance doesn't cover them for things like that, because there's no way to prove that they could've caused that damage ("How do we know you didn't go home and spill a bucket of water in your car?") After that, the whole conversation basically degraded into a shouting match which involved him saying I "clearly had no brain" and after I told him I'd be writing a negative review on Google and Yelp, he said I was welcome to do so but "that kind of thing comes around to get you in the end". I then asked him if he advertised anywhere on TV or radio...and if he did, I'd be contacting the sales managers of those outlets to inform them how he treats customers. He then told me "I don't need to advertise like that because my business is so good". The owner then asked for my full name and my bosses name so he could call my work and get me fired. Seriously. So, to summarize, if you want to end up with a soaking wet interior (and posterior), a raging headache & burning lungs and get verbally abused by the owner, you should TOTALLY take your car here... read more

Their sign and their website (and this site) says they open at 9 Sundays. After waiting outside for an hour, I was told unapologetically that they open at 10 and that they had no appointments available. The sign saying they open at 9 was one of those that you hang up nightly. read more

This is Bruce Atkins,Took my BMW to Mr Sponge, i had pet urine in my car. These people did so good job,Thank God now i feel this is a real car otherwise i was driving a urine tank. Staff is quite friendly,special thanks to manager Ravi. I will definately use them again. read more

I went to this location for a "Signature Special" clean on my smaller sized SUV (Kia Sportage) to get it tidied up after accumulating all the winter grime. The package included an exterior wash along with interior cleaning (vacuum mats/seats, wipe down all vinyl/leather/plastic, clean windows inside & out, plus tire dressing). When I picked up my vehicle it was obvious everything advertised in the package had been done: my dash and centre console were cleaned and shiny (an Armour All type shine), the carpets had been thoroughly vacuumed, the windows were noticeably clearer and the sidewalls on my tires had been treated. Even now, about three weeks later, the interior still looks wonderful. While it's not cheap, to me the cost is well worth it. Mr. Sponge did a great job! read more