The boba tea here was pretty good. They do use flavor powders for some of their teas but I got the…read moreblack milk tea which tasted pretty good although didn't have the strongest tea. I got 50% sweet which was fairly "not sweet" so I would choose 80% sweetness next time. I also liked their vanilla pudding topping it was a good flavor and satisfying texture. It's fairly busy but the staff did make sure to apologize to us in my party for the delay which we appreciated. The inside is a little busy with all that is decorated and going on in the inside with the paints and decor, it's a tad overstimulating and I wish they had more standard seating. Overall I'd go to this place again, I am happy to see Appleton have a boba shop like this.

Has gone very downhill. Drinks are just okay now. You can tell they don't care about quality or…read morecleanliness anymore, which really is disappointing. Do not recommend.

Great first time experience. Went for early lunch and left very satisfied. Has beef options,…read moreseafood options, pork chicken We stuck to the beef and seafood. All you can cook and consume in 2 hrs but we were full in 45 min. Staff was very helpful and accommodating. Offered to change the cooking grate frequently. If back in the area will plan to return.

Absolutely horrible experience, I don't think I've had such a poor experience at a restaurant…read morebefore. Not only was the quality of the food extremely poor, the customer service was even worse. No greeting, no instructions on how to use the menu or grill (though I didn't need it as I'm a well experienced in Korean food but it's just the thought) they also ran out of stock of the main food items ordered and didn't say anything about it until asked. I'm used to authentic Korean food, and this wasn't anything near. Think extra watered down food and the sushi had lettuce in it. The worst part of all? When I brought up the concerns there wasn't one apology and instead blame and the manager went back and forth with me. Extremely unprofessional and he mentioned the food wasn't Korean food? I almost laughed at the thought. The manager offered absolutely no solution but to discount our total an offensive amount off, he suggested 10% off at first. All the food was uneaten. Edit: Since posting these reviews and being met with the replies from the owner on multiple platforms, it all just further more solidifies my review and the issues that occurred. The customer service is beyond awful and if you read the replies there is no resolution offered, just confrontation. "41 items were ordered and prepared" and left uneaten. Let that sink in on how bad the food quality has to be for that lol. Though I'm doubtful on the amount claimed regardless as another simple lie was stated saying we accepted 10% off our bill. What I don't appreciate is the blatant lies throughout their replies but I'll let their public replies speak for themselves. I would highly recommend a professional development and leadership training program.

Absolutely love their drinks! Size of boba drinks are so filling! Their staff are super friendly…read moreand are always welcoming. Its a great little shop in the area!

Amazing bubble teas! I found these teas to be very tasty and refreshing. I appreciate that they…read moregive a choice of how much sugar to add...none, half or normal amount. Customer service is very good. The owner is very personable and attentive to his customers. He recognizes us every time we go...we have become "regulars" there. My favorite is the strawberry green tea with bobas. I noticed they are adding new teas to their menu as time goes on. I don't think there is another bubble tea shop as good as this around!

I am a first timer to Basil Cafe and wanted to share my experience. I moved here from the Bay Area…read moreand I love any type of Asian food. All my local friends recommended that I try Basil Cafe. And I did and it was the worst restaurant experience I have ever had in 40 years. I asked a friend if she had tried this cafe and she hadn't. FYI, I called around 7:15 prior to our arrival and asked what time they closed. He said come now since the kitchen closes at 8 and all orders have to be in before then. It was a Friday night, we arrived at the restaurant and were sat immediately. At 7:20ish the restaurant was still busy which we thought was a good sign. Our server greeted us with the menus and walked away. I didn't think anything of it until she returned to take our order. The initial impression was EXTREMELY uninviting and we should have left at that point. Her first words, "you know we close at 8" which we knew and were trying to hurry to be respectful of the chefs. We immediately ordered which was approximately 5 minutes after being sat. She asked if we wanted our food mild or spicy and then walked away. She did bring us water but never refilled until we were almost done with our meals. She even spilled water as she was pouring and not once to she say sorry or clean it up. Our food was delivered promptly by another server who at least had a smile. As we unfolded our napkins to eat, our server dropped the check and requested to flip it over when ready to pay. My guest looked at me in amazement and stated, "Wow we haven't even taken a bite." As we ate our meals, not once did she approach us to ask if we needed anything else or how the food was. I watched her interact with another table and she seemed to attend to their requests. I was in disbelief by the way she handled herself as a server. I just kept thinking, wow I'm actually paying money for this. We were never rude and remained polite even though her service was HORRIBLE. My guest looked at me and said, "I have lived her all my life and have never had this kind of experience at a restaurant." I was so disappointed about my choice of restaurant that I did not even finish my meal. I took maybe 2 bites and was done. Being that I barely touched my meal, most waitress would have asked if it was ok but not our server. "You want that boxed?" I was like "Yes Please" while thinking "hell yes so I can get out of here." We left within 40 minutes of our arrival so the kitchen had barely rung the closing bell. As soon as I got in my car, I immediately texted my friend who raved about your restaurant and advised "F that place, never again, I have never been treated so badly by a server." I did check the restaurant reviews after this and it spoke of the atmosphere, the friendly staff, the food, and the drinks. Well I wish I could have experienced that but no! I contemplated writing this review since it usually goes nowhere so I spoked to my friends who have visited your establishment and those who have not. The friends who have visited were very disappointed and others stated, "they would not be dining there". They all came to the same conclusion to share so if anyone is trying to figure out whether Panda Express or Basil Cafe, the Panda would be my first choice after this. If I could give you a ZERO star I would but 1 star it is since that is my only option. I will say the food was good so thanks to the chef. But I rather dine at a restaurant with crappy food with an exceptional server than the opposite. I did give her a tip even though she did not deserve it. Hopefully she shares her tips with the chef since they did all the work.

I have heard about Basil Café for a while and finally checked it out with a few friends just before…read moreChristmas. We all shared the bang bang broccoli. Oh my goodness, sooo good. I could use the bang bang broccoli as an entrée. I ordered the entrée feature for this season. I believe it was called Guay Tiew. Had beef bone and a meatball for the protein. It was definitely good but it was a lacking some flavor. I want to visit again soon. Staff was fantastic.

Food was perfect in terms of price, quality, and portions. Loved being able to cobble together a…read morevariety of things to try out for lunch. The steamed bun with korean beef was super simple, clean, and beautiful. I got too much food so had to reheat a few days later, with a moist paper towl on top, the bun came back to life! the bahn mi shines. If you're like me and believe "there can never be enough cilantro" yes yes yes. I love the abundant veggies. And for me--what makes a difference between a real bahn mi and a total faker--the bread. And they delivered on a great bread with chewy crust and soft insides. Everything felt super fresh. My friend and I were divided on the stuffed chicken wings. I felt they were a little small and overcooked. He loved them and said they were the most flavorful ones he's ever had. It does take a while to get your food (10-15 mins) while you're waiting around in the store. But it seems like a lot of things are made fresh to order by the sole chef and the quality is much better than a sandwich that has been sitting around all day. Can't wait to come again to this gem!

I thought Mai's had the best stuffed wings in the area by miles…read more No. These people blow them out of the water, I don't even need sauce. They are full of flavor... utterly excellent. Every time I order delivery everyone around me swarms just on the scent alone. Gold gem.

This is an awesome little mom & pop place (literally). Very short menu populated with very good…read moreitems. Food is fast and fresh, ambience is definitely neighborhood takeout. There are a couple of tables for dining in. Very lovely couple that run the place. Worth going to!

I love the eggrolls here. It's always a special treat that I give myself. The vegetarian eggrolls…read moreare specially good but always call the head when you want them so they're nice and fresh when you pick them up.

Best banh mi in Appleton! Beautiful and clean inside and the food is so good! Their pho is also…read moreexcellent and I can't wait to try more!

Great food, fast and friendly service, and clean restaurant. I enjoy just about everything on the…read moremenu that I've had poke bowl, pork vermicelli bowl, red curry noodles, egg rolls, fresh rolls, Lao sausage & sticky rice. The Pho is delicious and a nice size portion. I frequent this place for lunch pretty often. The only reason I didn't give a five star is because I wish they were open later and on weekends.

Atmosphere: The order counter is to the right when you walk in. There is a cooler right up front if…read moreyou need drinks. To the left of the front entrance is the dining area that has about 15 tables. There was a person cleaning the tables when we walked in and was being very thorough. Each table has about 10 condiments on it (fish sauce, soy sauce, chili crisp, etc.) We opted for take out and it took about 15 minutes for our order. Service: Friendly and explained the menu and ordering process well. Food: Holy crap. I am so mad I didn't come here sooner. The food is phenomenal. I can't wait to come back and try more menu items. We ordered the pork egg rolls (super crispy outside, not greasy, and the filling was really flavorful and well balanced), crab rangoons (super crispy wonton, filling was packed with flavor), and the fresh spring rolls, hands down these have to be my favorite spring rolls around, the only thing I'd change is putting crushed peanuts in the dipping sauce for them. They do such a great job balancing the ingredients on their dishes. I'm so excited to come back and try more items off the menu!

The pork belly and sticky rice are great here. Pad Thai is good too. The inside is a little dingy,…read morebut the food is good enough to compensate. Large dining room. Window for service.