This office was a positive experience start to finish. We needed immediate action on my daughter's…read moretooth. The staff accommodated our timeline and made my 7 year old feel safe . Dr Dorothy was clear , kind and gave detailed information. This doctor knows her stuff. She's a Gem . We are so thankful we went to this office.

I have severe dental phobia. It is extreme and there is nothing worse for me than having dental…read morework done. (I had two children natural childbirth with no medication and can't handle a toothache). That being said, from the minute I spoke on the phone and came in for my consultation I believe Yen and Dr. Vong calmed me down. Everyone was so kind and patient the minute I met them. I am still scared of the dentist but I will go now willingly to see Dr. Vong. She is exactly the person I need to help me with my fear and is so patient with me. I have already been there a few times and the whole staff are awesome. I am in good hands with this team. The office itself is very nice, high tech and clean. Very comfortable chairs and private rooms are a A+++. I highly recommend this dentist office!

Excellent quality dental work & cleaning. I always get a great cleaning with no pain. This place is…read moreexceptional. No complaints.

I've been going to family first dental for years and have only had good experiences. They are very…read morehonest and do very good work would definitely recommend coming here

Everyone knows that I like the dentist I have been going to ever since I moved to Texas. They had…read morea friendly staff, and were always accommodating to me. Alas, greed kicked in with their landlord, and he refused to renew their lease since his other properties were paying way more in rent, so I am left to find another dentist while my old dentist is in the process of building a new facilities. Let's fast forward to these folks that I have recently visited. They are conveniently located as well, and because of them being new, have a lot of time slots to accommodate my ever changing work life and real life. I went inside the first time just to take a look at the place and get a card to call them later. The next time I came in with my dental insurance information and set up an appointment for the next day. The facilities are new, so hygiene is not an immediate issue here. There is a small waiting area with a television showing whatever Netflix item is on tap. There is also a small play area for the kiddos next to the waiting area. You will also notice a check in, touch screen for you underneath and to the right of the television screen, right before you get to the receptionist window. On my day to actually get my check up done, I was shocked that the receptionist was so busy to whereas the sign in board was not within reaching distance at the window, and she was obviously taking care of serious business. The check in tablet was also offline, so I just waited until the receptionist was finished. Once she finished that important call, she was right in the mix. I was actually surprised that I had papers to fill out for the visit, because I was there the previous day to knock out all those items then. New place and I am sure she did not think about those forms while I was there. No biggie truly. It was not much paperwork either, so just a minor time inconvenience. I was whisked in soon after I finished my paperwork. I will admit, these people have up to date technology, and are very thorough. They sat me down, and gave me polarized sunglasses to put on. I realized this helps them to have a bright light in my face, hence my mouth the entire time they are playing with my tongue. They also handed me a remote and positioned a television above me so I can choose what I wanted to view on Netflix while I was getting worked on. "Hoarders" seemed like a good view, so I watched that through my process. They took their time with me, explain everything they were doing, and even asked if I wanted to hold the vacuum while they did my teeth cleaning with the water thingy (technical terms are my forte, cant you tell?!?). All in all, this place has thorough and friendly staff, and an even friendlier owner. I must have talked to him for about ten minutes on himself and his family while I was there. They have many Spanish speaking staff, so that is not an issue what so ever. This is a solid business if you are looking for a dentist.

After more than 10+ years as a patient of Dr. Salas, I never imagined I would be leaving a negative…read morereview. This is disappointing because, despite everything I'm about to say, my smile is still much better than it was when I first started treatment. When I began orthodontic treatment, I had a severe overbite. I couldn't fully close my mouth, and my bottom teeth were actually wearing down my top teeth. Before agreeing to treatment, I made it very clear that I travel for work and would not be able to come in every month. I was told that this would simply extend my treatment time, but the total cost would remain a little over $2,000. I agreed and enrolled in a payment plan, making my payments whether I could attend appointments or not. There were times when I could only come in once every three months because of work. The treatment plan that was explained to me included braces on my upper teeth for approximately 16 visits and braces on my lower teeth for around 6 visits (I don't remember the exact numbers, but that was the general plan). However, when I made my final payment, Dr. Salas unexpectedly told me I was ready to have my braces removed. I was confused and asked, "What about my bottom braces?" His response was that I didn't need them anymore. At the time, I didn't question it much because I was honestly tired of wearing braces. Looking back, though, I feel like I paid for a treatment plan that I never fully received. My overbite is still present, and I can't help but feel that I paid the full price without receiving the complete treatment that was originally discussed. To make matters worse, after treatment I asked about the teeth whitening I had been told I would receive. Instead of honoring what I understood had been promised, I was told I would have to pay over $100 for it. That only reinforced my feeling that every opportunity was another attempt to charge me more. Dr. Salas was always kind and professional, which is why this experience has been so disappointing. I trusted him and the practice for years, but I left feeling like my concerns were overlooked and that I didn't receive the complete orthodontic treatment I expected after paying in full. Based on my experience, I can no longer recommend City Smiles Dental & Orthodontics or Portal Family Dentistry & Orthodontics. I hope they take concerns like mine seriously and improve their communication about treatment plans so future patients don't leave feeling the way I did.

I like this place a lot. My visit was very smooth and quick. No problems, very reassuring, and…read moregentle. I'm also a single mom and they let me bring my baby!

Terrible communication. First of all, came in for my initial appointment to get my wisdom tooth…read moreremove. Did a quick consultation and got my ex-ray taken. Yet, my insurance are being charge for more than one ex-ray session. I have to called my insurance to get that dispute. Secondly, They told me they will called me back to update for my wisdom tooth surgery appointment. Never called back for updates on my surgery dates!! But all the sudden want to bombard with call after I have to called back for the 2nd time for update. I better off find another better service clinic. DEFINITELY NOT RECOMMEND TO COME SEE THEM. Save you PPO insurance for a better dental clinic.

Been going here for years. The staff is friendly, caring, and Dr. T is awesome. The work has been…read moretop notch and always reflects an interest in my well being and comfort. If I could give 6 stars I would

A friend recommended to come here and I got my teeth cleaning done then I came back to do refilling…read morewith Dr. Culver and she was so sweet and did amazing! I was a little anxious about it but she walked through all the steps she was doing while doing the procedure updating me what she was doing and being very gentle! Hao is very kind and sweet with her patients too! Come here if you need a new dentist, you won't be disappointed!

I thoroughly enjoyed my cleaning with Dr. Alabi! Check in was a breeze . Both front desk workers…read morewere prompt and greeted me with a smile. The visit went well . I came in for a cleaning , and honestly Dr. Alabi Rey took her time to clean my teeth! I left with feeling a different kind of clean lol. Plus at the end you get a goodie bag I mean who doesn't like free stuff ! I also needed a surgery I'm the future and by the time I was in the lobby the front desk workers had already called my insurance to get all that financials down to see what the best possible time frame would be. I appreciated it because they found out if I waited a year my insurance would cover 50% instead of 25% ! So they just saved me some coins! Side note: you can book your appt online and they send you reminders vi a text which I love for my busy schedule !

The doctor and owner is horrible! Worse experience my mother ever had!! I do not recommend this…read moreplace! All the doctor cares about is the money! My mom almost passed out due to so much pain and the doctor Just left her in the room unsupervised! Horrible!

I highly recommend Dr. Jillwen Sung at Houston Southwest Endodontics. I have visited her office…read moretwice for separate problems over the last few years and both times I've been very impressed with her knowledge and skill, and her ability to keep me comfortable throughout the procedures. Her office staff was also very professional and welcoming.

One of the best Endodontist . Very thorough and conscientious in her examination to find the root…read morecause of my tooth ache. She made great efforts to save her patients money from running unnecessary tests. One of the most apologetic doctor albeit no fault of hers. Unlike most doctors, there was no wait time which show great respect for her patient time. I would strongly recommend her to anyone that needs an Endodontist.

Dr. Vi is the best!!!! I hated the dentist absolutely hated going. Until I started going here!…read moreGentle hands! Makes you feel relaxed ! I went in for an extraction I was so nervous and scared. My appointment was at 3 pm. She numbed the area came back I think she knew I was nervous. She said I'm just make sure it's numbing. Bam! 1,2 and 3! Alrighty I'm done. I was shocked! No pain during and no pain after! I asked my dad to come with me cause I thought I was gonna be in a lot of pain or whatever. She did it so fast my dad was like I didn't even get thru the intro of my show. lol it's a drive for me I live in south east Houston. So to tell yall I drive over here even during traffic hours should tell you everything you need to know! And the staff EXCELLENT NICE WELCOMING ALL THE ABOVE!

Had the pleasure of working both with Dr. Hoang and Dr. Duong. I was looking for a better dentist…read morefor me and my son when I came across this dentistry. As soon as I came in everyone was so attentive and answering any question I had. My service was great and Dr. Duong couldn't of done a better job with my son. Place is neat, clean and everyone is so welcoming.