Loyal customer for 3 years! I love this location and Liza is wonderful! 1st wash is free!!!

Great features from the initial cleaning area to the final self service towels and vacuums. Would recommend.

Everything was great! My car had a nice shine to it. It was easy to get in and out. The staff were very friendly.

Nice staff and great facility with lots of spots and two vacuum styles. The car air freshener is an added bonus.

oh my goodness I just got scammed. I guess the whole area did because everybody that I know gotten a special with their membership being unlimited for $9.99 a month and this is and they charge me over $41!! That is horrible. Going to call my bank and follow have time for these games with be providing bad reviews everywhere. read more

I pay a monthly fee to use this car wash. While the service would normally be a great value, they do not properly maintain the equipment. There are several elements during the wash that never even move anymore. The did work when it first opened. And the friendly service is the only reason it gets 2 . read more

This Tampa Bay car wash blows the socks off on all the car washes available. I am very picky about the cleanliness of my car. They provide an unbelievable quality wash. The wash equipment is the best you can buy. The car is Fully clean, tires wheels always clean unlike other car washes, car is rinsed and fully dried. Their vacuums have full suction, micro fiber and glass cleaner, pin point air, automated carpet cleaning machines. The service staff is helpful , professional and friendly. The facility is super clean and even a bathroom. The value for their monthly unlimited is unsurpassed. read more

This is the best car wash around. Friendly and quick service! They also run so many specials so you can also get a great value.

I enjoyed their service so much I had a monthly pass! Got addicted to having my car clear as a whistle. Missing that now that I've moved out of the area. read more

Quick wash, solid shine, and friendly service--Bubble Down keeps my car looking fresh and clean.

Absolutely worst car wash company! We entered their car wash with a bumper and exited without one, after their "equipment " literally ripped it off, and they are blaming US!!! I am appalled by this company "claims" department. Dylan P was very rude. Now I'm stuck with a headache I didn't cause, and all because I chose their car wash. It's the one on 54/ New River rd. Beware of this company and their "equipment ". read more

Bubble Down Car Wash - Car Wash Near Me - Tampa, Florida

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While it is a little on the pricey side for their top package, my car hasn't looked this good in so long! I love their friendly staff. Keep it up! read more

To start, this was a much better car wash when Dolphin Xpress opened the location. Everyone was friendly, and it seemed very family oriented. Unfortunately Bubble Down bought the location, and their only interest is profits. In fact, if you look at their website, they are planning to open another 7 locations to add to the 6 they already have in the area, which is apparent they only care about money and not the consumer. Until today, I had a multi car family plan ever since Dolphin Xpress opened. We went through the car wash with our 2018 Ford Edge last week, something we have done many times at this location. During our last visit one of the rollers, midway through the tunnel, came in contact with our shark fin style antenna cover, which broke every plastic screw retainer that holds the cover onto the base. Once the car got to the blower section, it blew the cover right off. We noticed that the cover was missing and came back to the location to speak with the staff. 2 staff members retrieved the cover from the car wash tunnel, and told us that this type of things has happened before, and it's typically one of the rollers that causes it to break off. They also mentioned that the company is good at handling these type of issues and we should have no problem with them paying for the damage. Paying for the damage would be the right thing to do, but unfortunately this company is more corporate and only looks to find a way out of paying for claims. The employees also told us that they can adjust the rollers per car, so that the next time we came through it wouldn't make contact with our car. We have been coming here for over a year without incident, so it is possible they adjusted their equipment before our last visit and that is why it contacted our car with more force than previous visits. To try and resolve this, I spoke with Dylan at Bubble Down corporate who reviewed the claim, along with the footage from their tunnel. It's true that the footage shows the cover being blown off, but the company is very shady about not releasing any of their footage. We have our own footage which shows the car intact with no damage prior to getting it washed. There is also video footage of our car entering their property and entering their tunnel, again with no damage. If the antenna cover was damaged before coming on their property, it would have came off while driving or came off as soon as the water sprayers hit the car. Dylan came up with an elaborate explanation that the antenna cover is held on by adhesive, and that UV rays and humidity can cause the adhesive to fail which is why the cover blew off with the dryer. Again, we have been to this location multiple times, and this has never happened. I'm sure Dylan googled shark fin antennas and saw that they were attached by adhesive, but some deeper research would have shown that the original OEM antenna cover for our model of the 2018 Ford Edge Titanium actually uses 9 screws to attach the cover to the base, and a bolt to attach the entire antenna base to the roof of the car. It also has a weather strip on the bottom that compresses when the bolt and clip tighten down, causing a watertight seal. He must be mistaking this for adhesive, but it is not. The antenna cover does not use adhesive, as he claims, and therefore has no way of coming lose due to heat and humidity. I could maybe see 1 or 2 of the screw holds breaking over time, but 9 breaking all at once is not possible unless an external force is introduced, like the roller from a car wash tunnel. At this point, it is clear that the company wants to make fictitious claims and elaborate stories to try and explain why the antenna cover blew off. I'm still waiting to hear from the district manager, Rafael, but am confident they won't do the right thing and pay for the damage that their car wash caused. Pictures below show that there are screws and not adhesive which holds the cover to the base, which are all broken. Do yourself a favor and find another car wash company. There are tons in the area! read more

Bubble Down Car Wash - Antenna cover with broken screw retainers - Car Wash Near Me - Tampa, Florida

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Went to the new Bubble Down car wash on St Rt 54 in Wesley Chapel. The brushes tore my hood ornament off my Mercedes Benz S550. I informed them of the incident they found the ornament handed it to me and didn't say sorry or anything. I asked the manager to refund my money for the wash since they damaged my vehicle. He refused. I won't ever use that company again, no sense of Customer Service. read more

Cashing in Free birthday wash thank you Bubble Down for your hospitality! Great service and free vacuums! read more

Bubble Down Car Wash - Wash, scrub, rinse, and repeat! - Car Wash Near Me - Tampa, Florida

The staff is young and polite. But it's about the facility. First, tire black ran onto my wheels which I had to clean. The vacuum area was littered with debris, uncovered (no shade) and blaring music (ear plugs required). Not for me. read more

Update: Bubble Down has reached out to me & we are resolving the issue! Between Shelly & Kailey in Customer Service, it looks like we'll have a positive resolution. The car wash experience was fine and I would use them again...but I'll pay with cash next time! read more

Bubble down car wash is absolutely the best. Their machines thoroughly wash your car and dry them. Everything they offer high powerful vacuums air sense. It's all wonderful. It's well worth the monthly membership. read more

I unfortunately went to the Bubble Down, in Wesley Chapel, and it ended up costing me almost $300 to fix my car! The seal on the top of the roof was pulled off after going to the car wash. It should be noted that three men were working inside the car wash (to fix a problem) the day that this happened to my car. I wish I would have taken a picture of them that day for proof. Anyway, I immediately went inside the office to register a complaint. The worker there took pictures of my car and the damage. He also completed an incident report. I was told that the site manager would review my complaint and reply within 48 hours. After 48 hours, I did not hear back from the site manager, so I went online and completed an incident report myself. I also went back to the car wash three separate times after the incident occurred and was continually told that the site manager would review my complaint and get back to me with a resolution. Well, guess what, he never got back to me! I had no other choice but to get the roof seal replaced at the car dealership. As I mentioned above, this ended up costing me almost $300, and Bubble Down does not want to take any ownership for the damage caused to my car by their wash. Do not do to Bubble Down unless you want to end up with costly repairs! read more

Bubble Down Car Wash - Picture of seal coming out. - Car Wash Near Me - Tampa, Florida

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Bad customer service, will make unnecessary charges to your account. There's plenty of other car washes around

Bubble down on Nebraska and bears ave. I paid for 1 month wash from 11/10 through 12/10. Before I could decide to stay or not they ran my credit card before 30 days. Be warned about this procedure. read more

I went to the car wash on Big bend road in Riverview and got quite a bit of damage on my vehicle.. they told me that they would not pay for it because my vehicle is an older vehicle and that their machinery didn't do it.. this is the second time I've had damage at this place.. they need to maintain their machinery properly so that damage is not incurred on people's cars.. my car may be older but it is very well maintained and has low mileage now it is damaged aesthetically because they can't take care of their machinery I do not recommend them and their prices keep going up so they're not even worth it the car not only was damaged but came out of the car wash dirty.. I do not recommend read more

Got a new car so wanted to start a membership here. Went to get a lower tier one but they talked me into the top tier by offering me $15 discount from the listed price every month permanently. I agree and signed up right there at that price. Come to find out they lied, they are still charging me full price so I contacted them and they only gave me a refund after threatening to dispute the charge. They called it good will and said it was my fault saying that no one ever said that to me but I was very clear and ask him at least 5 times if that would be the permanent price and he said it would. My gf and I both understood this very clearly before accepting and signing up. Wild for them to blame me. I also explained the story a second time to them and they blamed me again acting like they weren't trying to scam. It's a decent place otherwise so very disappointed in this. Will be going to Woody's instead where they would never try to scam you like this and then blame you without even an apology. Horrible customer service. read more

Awesome car wash always get the job done. Looking forward to other locations opening up.

I really enjoyed my membership. The highest tier gets a monthly air freshener. The staff was helpful when starting my membership and cancelling it. I definitely plan on reinstating my membership post the coviid-19. I would prefer that their automatic mat cleaner had water and soap. There is plenty of vacuum cleaning stations so you will have never have to wait. The De-bugging (or "pre wash") area is close to the entrance to the kiosk and lots of customers miss it read more

A car wash seems to go through a rinse cycle if you will on quality and right now Bubble Down is on a full five star spin cycle. For me there are multiple elements all drive thru car wash establishments are going to bring to the table. Overall cost for certain qualities of cleaning products, drying ability, and most importantly vacuums. Individual spots will also toss in bonus points here and there. For the cost I would put BD on the higher end of the spectrum with a basic wash starting at 9 bones. Does a darn good job at getting the whip spick and span though. First bonus feature is a bug wash station where the customer can scrub down the grill, wheel, or whatever else you feel prior to entering the bubble tunnel. Sadly there are no fun colors and strobe lights in the bubble tunnel. More important than EDM at the car wash is the drying mechanism because nothing worse on a nice clean vehicle than bird poop. A close second is unsightly water spots and bubble down has one of the best quality dryers around nailing both physical contact and blow dry on the big surface areas with smaller angled dryers to target the sides of your ride. A quick left turn will bring you to the vacuums. All car washes by now have offered a free vacuum with a wash. Almost not even worth advertising. It's like when you see an older hotel advertising free wifi. Are there hotels without wifi that are not also rented by the hour? What Bubble Down should advertise is how much their vacuums SUCK. Like the paint off your hood or a bowling ball through a straw these babies have some power and after driving around to test multiple the quality appears to be diffuse. Often one of the first features to falter if not properly maintained so I dearly hope they keep these black hole machines portrayed as vacuums tuned up to keep eliminating all pet hair that dare stand in its way. Final note which I have accepted is since Covid these places no longer offer spray or towels for public free access, but that's ok. Best you bring your own and best next time your car needs a wash you head on down to Bubble Down. read more

I looked at my car after a drive across the state... wow, bugs. I drive into Bubble Down and purchased the "Bestest" for $25. I didn't have time to do the vacuum so drove home. After seeing the car, I called, and was asked if I had stopped at the pre-wash to scrub the bugs off myself. Uhhh, no, that is why I paid $25. If I had wanted to scrub the bugs off, I would have washed my car at home. #notgoingback read more

When this wash first opened up, it was fantastic. I pay for two car subscriptions and am about to cancel both. When I come here, half the time, the line is to Nebraska Av. I have come by at various times as well to try to get in. I don't have 20-25 minutes to wait in a line before I can get a car wash. And yes, that's how long I waited once when the line was to Nebraska Av. The vacuums work half the time because anyone, to include those who don't pay for a wash, can use them. There is no system in place to prevent anyone from doing so. Half of the time, you can't find a bay open to vacuum because of this reason. Also, the compressed air is 50/50 with whether it works or not. I was close to the Brandon location the other day and popped in there. Unfortunately, there is no room for this location to do what the Brandon one did. But that location is fantastic. They have two washes. One for members and one for anyone else and you can only use the vacuums if you buy a wash. read more

Bubble Down Car Wash - Long line for a car wash - Car Wash Near Me - Tampa, Florida

Went in for a simple car wash and when drying my vehicle found all four of my black wheels completely stained with some reaction on the finish due to some chemical the car wash sprayed. An employee came out and sprayed my wheels with windex to try and correct the issue!!?? I contacted the manager and found the owners information online and contacted them to resolve my issue. They swore the stains were there before and denied any accountability showing me distorted pictures of my vehicle to excuse their mistake. Stay away from this carwash even though it's a new facility!!!! read more

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My favorite car wash. The line moves quickly and the wash is always on point. The vacuums are very efficient as well!

Their card machines don't work OFTEN. I have USAA/Visa debit card. I tried it 4 times so I asked for help or another machine. I know it's not my card because there's $30,000 in my bank account and I already used my card 10 minutes prior to arrival on breakfast. The machines say they use apple pay, they don't accept apple pay. I asked if there was another way for me to pay? Maybe inside somewhere or another machine. He said "No, your card declined so you need to exit" I even had my bank app open to show there is money in my account. I then waited on hold with my bank 20 minutes just for them to tell me there's nothing wrong with my card. F-- this place honestly. Look at the spots on my window now from scrubbing the bugs off and not actually being able to get a car wash. read more

Bubble Down Car Wash - Car Wash Near Me - Tampa, Florida

State-of-the-art facilities; personnel who speak English; the tools that are used on your vehicle are brand-new; I highly recommend the place. And if you have an issue, they are so nice to address it promptly. I highly recommend this place for having your car or truck washed. read more

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Did not get my car clean. My car was very dirty before the wash. It was better but still dirty after the wash. The roof had dirt on it before I went through and after. The wheels also were not clean. Save your money. Drive your care around in a hard rain. It will get about as clean. read more

*DAMAGED CAR* Absolutely terrible. How can something that looks so fancy miss so many marks? I have cosmetic paint damage. My car came out just as dirty as it went in despite the amount of brushes/length of the car wash. Had to vacuum on own, very dissatisfied. DO NOT BRING YOUR CAR HERE read more

Bubble Down Car Wash - Damage - Car Wash Near Me - Tampa, Florida

When I drove by Bubble Down I wasn't sure if it's a place where you do things yourself or where you drive through it. It turns out that it's actually both! A really cool thing is that they offer free vacuuming. You have to be careful about where you enter because if you go in the entrance before the traffic light you won't be able to go to the vacuuming section because it is one way only and you'll be facing the wrong way. You would first to have to pay to go through the car wash to get to the vacuuming area in this case. However it appears that if you come in through the entrance by the traffic light then you can go straight to the vacuuming section and use it for free. It's so nice to be able to take your time when vacuuming instead of having to beat the clock like you do when you go to some awful gas station. The suction was great on the vacuums and they have a nice thin attachment at the end of the hose that is great for getting into the grooves between your floor mats. A couple days prior some friends and I had to run through the rain to get to my car parked in the dirt parking lot at Armature Works. The front and back of my car was covered with sand and I was able to get rid of all of it with the vacuums here. I decided to try the car wash also. I got the cheapest version which was $7. I went on the weekend and it was crazy crowded. They have three separate lanes that cars can go to where you pull up and pay at an automatic kiosk. I loved that Apple Pay is an option so I can just hold my watch out the window and pay for a wash. There's a gate blocking each lane and supposedly they control the traffic flow by only opening one gate at a time, but it was still pretty chaotic with people trying to get ahead. The wash I bought supposedly includes a "bug blast" but after I got through I did notice several body parts of dead love bugs still on my front bumper, which was disappointing. It's going to take more than one trip through the wash to get them off it appears. However, my windshield was filthy before I went in and it was spotless after I got through. Bubble Down is really convenient and I can see myself making use of it in the future. read more

They're not kidding when they say longest express car wash in Florida! I came on a Monday morning around 9:30am and there were more people than I thought would be there, however the line moves so smoothly with the 3 different lanes. Now my car ended up being much cleaner than it was but like most drive thru car washes... it's not gonna be perfect every time. My car was covered with pollen pretty bad so I'm not surprised some stuck around on the roof of my car. I also didn't know my side view mirrors could turn and face outwards instead of inwards but they do apparently! The free vacuums are awesome! They have two hoses each with their own attachment to get hard to reach places. They also have a floor mat washer that I saw but did not use. Definitely my new place to go for car washes, it's better than MisterCarwash no doubt. read more

THIS CAR WASH WILL DESTROY YOUR CAR. And bubble down will do nothing to help whatsoever. I went through the wash and the worker did not put tape on my rear windshield wiper, in the middle of the wash I hear things going off in the rear of my car. When I get out and see the damage I ask to speak with the manager. He said there are no refunds and did not do anything to help. Worst car wash ever read more

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I use this car wash on avg 30-45 times per month. Thank you for the unlimited wash. Literally the best deal ever'

Cleans car nicely, maybe bring a towel for your rims afterwards. I vacuumed up my keys once and the workers were all over it and retrieved them for me quickly. Try not to vacuum up your keys though. Vacuums generally work very well, the free scent is a nice touch. Looking forward to seeing what changes have been made and hearing music at the vacuums! read more

I had pushed off getting a car wash since moving to the area because I'm lazy! My car is white but looked more grey than anything before going into bubble down. (I'm honestly surprised no one ever wrote wash me on it. It was sooo bad!) bubble down got my car white again! The staff is delightful and the line moves so fast. I purchased the Besty for 18$ but they do have cheaper options! My car just needed it. read more

Bubble Down Car Wash - Waiting in line - Car Wash Near Me - Tampa, Florida