We went through the car wash expecting the car afterwards to be dry and clean. We were absolutely…read morewrong, the car didn't dry, no full service, not even a vacuum. At least the car got somewhat washed.

I have been a customer since 2006 when I moved to Washington. This car wash has been through a…read morebunch of different owners. However, it has always been a dependable, quality, detailed car wash. Vehicles sparkle and shine inside and out, top to bottom. St George/Washington has no shortage of car washes. Customers become loyal to establishments that pamper their vehicles (their pride and joy and second most expensive purchase) and go out of their way, driving whatever distance to show their support. I've given gift cards and many washes of my own. Platinum has stood behind their washes and details. Customers leave with a smile and no hesitancy to tip for jobs well done. As of late, we've had crazy price packages, adjustments hours of operations reduced (for whose convenience?), staff reductions, and the sloppiest car washing I've seen in a long time. Automation is definitely coming to both the interior* and exterior of car washing. What the automatic robotic mechanisms washed (exterior) was satisfactory. The drying by the humans was NOT. Outside windows were streaked, smudged, and smeared. But the body and tires sparkled. The chrome was still dusty and dirty. *Now to the interior. Nothing happened at all. Nothing. Nada. Nope. It's not gonna happen. No rugs, no inside windows, no dashboard. The dirt and dust I came in with, I started to leave with. When I approached one of the two attendants to ask for a rag and why it wasn't done. I was told where the rags/cloths were and that they did not do interiors. $19 for this? (I opted to omit the ceramic coating so $19 instead of $25). Plus, I gave a $7 tip. I'm done. Whether work has suffered because Rowley's (the owners) don't want to pay for more employees and operate when the public wants them or whatever crazy excuse they can use. I'm gone. Car washes are profitable businesses. Mostly cash with little overhead. That car wash poperly operated could carry the fruit stand. The fruit stand will never carry the carwash. Bring on the robots to do the interiors. Heck, fire everybody. The bots are sure to win. Most compliant employees you can find. Bots won't tell customers where rags are or what you can do with them. There are other car washes, some long-standing...Freddies, Quick Kwack.... Bye-bye Premiere.

By far some of the worst customer service I've ever had it is a bunch of young kids seemed like…read morethey were mostly focused on goofing off than working and no I am not a grumpy old man wanting to complain about something. But I decided to take my dad's truck to go get an oil change here and they left the hood open and window down while it's pouring rain engine compartment and the interior got soaked and some pretty important files got ruined because they got wet and when I came outside to tell them to close the hood and close the window, they all thought it was funny and we're laughing finally to top it off when they were wiping up the water they had oil all over them so they got oil on the seats not giving a one star because the manager seems like a pretty good dude but he needs to get his guys in check

I had a great experience at Grease Monkey this week! Jeremiah worked on my car and he had me out of…read morethere quickly! He seemed incredibly knowledgeable and had awesome customer service. Can't recommend this location enough!

We have gone a couple of times already and enjoy every visit I have with the employees they are…read morevery friendly and I appreciate Mak for taking the time to wash my handsome boy Petey! See you guys again

Makala does a wonderful job with my girl Rose She is a Yorkipoo, nothing crazy but she's clean…read moreand trimmed and looks great

Gorgeous work on my Kia K5, tint on all windows + windshield done in a few hours, and an impressive…read moreservice team--Pierce was superb to work with. Highly recommended!

I have been working with this guy for years. He does all my vehicles never had any issue super…read moreprofessional, very straightforward and the best price highly recommend.

I do like bone appetite but I am not sure about the self-wash situation. I have a little 18lb…read morepoodle and a 21lb cockapoo. The first time I took them to the self wash I was charged for a medium and a large sized dog self-wash after telling them my dogs weight. Now a second time I go and they asked for my dogs weight, I said 18 and 21lbs. I had also gotten a few exotic treats that were not priced so I didn't think anything when I heard the total. When I got home and look at the receipt I noticed I was charged for 2 large dogs. Mind you we had to wash both dogs in the same tub at the same time. Their normal groomer doesn't even charge them as large dogs because they are not. So I guess I'm just confused on the pricing because a 21lb cockapoo is BARELY a medium sized dog... so I guess great for treats bad for self washing.

This store is great. I love Ollie and her blue hair! She is so kind, helpful, and knowledgeable…read more She helped me find what I needed.

These guys were fantastic. I had an upcoming trip and needed service done quickly, and they were…read moreable to get me in right away. They walked me through everything while we were at my car, clearly explaining what they were doing. They pointed out a few items that could be addressed down the road but didn't pressure me to fix them immediately. They also cleaned up some fluid residue from previous work and verified that the repairs had actually been completed. On top of that, they replaced a drain plug that had significant wear. These guys do more than just oil and filter changes. They can do most engine work. I will definitely go back.

They did a great job of explaining their services. Also, they went above and beyond by giving me a…read morenew drain plug as my factory plug was leaking.

This is the best shop in town. Really trustworthy guys, super knowledgeable! they took excellent…read morecare of my Tacoma and went above and beyond to help me out with my new rig. Very reasonably priced too. Fast and reliable service. I'm never taking my truck anywhere else!

Honestly, trustworthy and affordable. I take all my families cars to these guys for service and…read morerepairs.

They have the highest quality films. They do amazing work. Prices are fair. I had one small issue…read moreand the owner took care of it right away. Highly recommend them. They have now done 5 of my vehicles.

Fast and friendly service. We made an appointment and they started right away and we were out in 30…read moreminutes. They tinted the front windows to match our existing back window tint perfectly. We recommend them and will return if we need tint again on another vehicle. At the time of this review their Yelp page lists their hours as closed on Saturday but they are open. Just call in advance.