I would like to share regarding Bub-ba-q, Woodstock location. Also note: He is the owner of Bub-ba-q, Jasper location as well as The Salty Muel set to open in January.
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After an honest mistake on my and my husbands part, we were publicly slandered by the owner of this establishment. This occured on Dec 13, 2020.
Tonight we have had the worst experience ever. We went out to eat after family photos. There was a bit of an issue with the first receipt that included a gratuity that my husband didn't think was fair as well as the entire party being included on one receipt. My husband nicely asked her to correct it, which she did. When we got the receipt, we thought that the 13.44 was included in the total so he scratched out the tip he was going to include and we happily left. When I got home I had messages from someone who was threatening to smear my name. I attempted to try to reach a manager but was told he wasn't there but would be in, in the morning. As the messages continued I began looking for the owner. Who I did find, along with the section below (copied word for word) on his Facebook page. Now we are being called pieces of shit among other names and my name and photo have been shared in the pictures as well as the comments. I have been threatened to have my name smeared and now they have done just that. This was an honest mistake and I can't even comment on the post in my own defense.
The owners post is below and included a photo of my receipt as well as my name and the last 4 numbers of my debit card info. I also received messages from a friend of his after his post threatening to smear my name.
Wow what a piece of $$!!!!. A large party comes in our Woodstock store and this is one of the checks from it. We like to give our servers the option of gratuity on party's over 8. The other 2 checks from the same table had no issue and everyone was happy with food and service. This guy said he was not paying the included gratuity and was only leaving $6, even though he was happy with his visit. Then the nerve of getting up and leaving our server ABSOLUTELY Nothing. Gratuity is not enforceable, but a service fee is if we label it that way. These girls work hard and large groups take more time and attn. Cannot believe this person had the nerve. Probably a good thing I was not there. And no I do not feel bad for posting this, this person needs to keep their sorry ass at home. read more