We have been taking our dogs to the Barkery for several years now and love this place! The groomer…read morehas worked with us on my nervous rescue doggos and now they are both much, MUCH better about nail trims and being groomed and bathed! I truly appreciate the extra time it takes to work with dogs that have some history! The staff has always been super friendly and helpful when I needed advice - be it on food or harnesses or treats! We recently moved farther away and I still make the drive, passing multiple other pet stores, just to see our favorite groomer and get the supplies we need for our fur babies!!

For the last year I have been taking my pup in to use their self washing service and it has been…read morewonderful!! Everything is provided & it's much easier not only on me but also my pup. She also loves their doggie cookies a great treat after her bath.

We took our dog Gabby into the Barkery to get some food that she would eat. The owner greeted us…read morewith a smile. He asked what we were looking for. After telling him Gabbys situation he started recommending products that he himself had used with his animals. The store was very clean and a happy place to let your dog walk around! Totally recommend this business to anyone that has needs for your pets. Great selection of food and toys and all kinds of fun stuff!! We really enjoyed visiting this store. Five stars!!!

Today was my first visit to this location of Brookside Barkery. As a dog behavior consultant, I…read moreoften recommend pet-related businesses, products, and services to my clients, and I will be adding this location to my list! The manager, Justin, was affable, helpful, and knowledgeable. I appreciate that the store offers a wide selection of food, grooming supplies, treats, nutraceuticals, all-natural chews, locally sourced items, and more! It's spacious and well lit, too. If you're looking for a pet supply retailer with good quality merchandise and helpful staff, this is the place for you!

Cute little specialty pet store in LFK. I like to stop in every time I'm in the area to pick up…read moresome biscuits from their little dog bakery. One of my boys is super picky and will only eat certain treats and he happens to love those. They also have lots of toys, treats, and other pet related items. The focus is on dogs and cats and the store is pet friendly. Service has always been great. Stop by if you're in the area!

Everyone loves this place but I don't really get it. I guess it's the perfect spot if you want an…read moreoverpriced birthday cake for your dog but I was less than impressed. My mom was visiting from out of town and I told her we had to go to Lucky Dog. We played the battle-for-a-parking-place game and ended up at LD. The staff was not very welcoming or friendly. No one greeted us, no one engaged us in conversation. When we asked them questions, we got simple answers with no elaboration or suggestions for products. They acted like we were bothering them by being in the store. They have a big selection of dog food which takes up most of the shelf space. There are leashes, clothes and collars... all overpriced, I might add. They have limited products but it is a smallish store, after all. They seemed to carry high end food that you couldn't get at other stores. I get they serve a niche clientele. They don't aim for ordinary dog owner customers. They aim for well-heeled fancy pants dog owners. I get it but they still could have been friendly either way. When we left, no one said, "Thanks for coming!" Nope. Nothing. This is an expensive store. Even their sale items were pricey. It takes a great deal of $ to pay the rent on a store downtown. They do not deal in quantity. I have no issues with the cost of their items. They do offer higher end food, for example. I do mind paying that money and getting NO customer service or kind words. Customers want to be appreciated and this didn't happen here for us. A few months ago I had called to get a reservation for a Santa picture with my Annie. They said they were all booked up and couldn't take her picture. It is not like taking one more picture would have taken an hour. It would have been a few minutes tops. They still were not going to budge. Huge food selection, homemade treats but there is little else they offer. Parking is difficult downtown and I won't play the parking game again for a business that obviously did not appreciate my patronage. Woof.

We are so happy we found puppy's playpen for grooming! We have tried a couple places and this spot…read moredid the best with the teddy bear haircut. Our groomer was Jessica and she was INCREDIBLE! She groomed our goldendoodle exactly how we wanted it and we love how fluffy he was after grooming. We asked for 1/2 inch all around and rounded face with short rounded ears! I love that they have options for grooming during the weekends because it is the only time we can drop our dog off If you are looking for a groomer this is the spot to go! Staff is super friendly and they do an amazing job

BEWARE! See attached photos/videos…read more We brought our beloved Lilly Peppercorn to Puppy's Playpen, providing clear reference photos of exactly how she should be styled. PP sliced her eyelid with scissors, botched her appearance, crushed her spirit, took zero accountability, showed zero compassion, and cancelled US as customers. During pick-up, our dog looked nothing like she was supposed to. Worse yet, we noticed that she was squinting in one eye and it was red and bloodshot. When we asked what happened, they casually dismissed it, saying, "She probably just had hair in her eye." After putting Lilly P in the car and looking at her some more, we decided my S/O would go back in and ask for a refund for the trim. They tried to tell my S/O that I specifically requested changes to her appearance when I dropped her off. In reality, I TEXTED the groomer (that morning during drop-off) a photo of how she is meant to look after a trim and asked them not to deviate from her style at all. While they begrudgingly approved a refund, the manager, Valerie, rather than taking any accountability or providing any degree of customer service, said that Puppy's Playpen would be cancelling us as customers. Once we got home, our poor girl was quivering, clearly shaken, and not acting like herself. She wouldn't play or engage with us at all, which is completely out of character as she is 100% play-driven. She just sat on the couch, shaking and squinting with one eye. Concerned, we took her to the vet, only to discover that her eyelid had been sliced through with scissors and that she would need anti-biotic / steroid eyedrops to heal up. When we called the shop about the issue, not only did they refuse to take accountability, but the same manager, Valerie, showed no compassion, empathy, or care AT ALL. Instead of offering any meaningful resolution, she coldly told us, that they would not reimburse vet bills, citing their terms of service applicable to everyone, and reminding us not to come in again. This entire experience has been heartbreaking, unacceptable, and frankly, jarring. We trusted Puppy's Playpen to treat and make our beloved dog look great, and they completely failed--not just in their work, but in their basic duties of care and decency. We strongly caution any pet parent to think twice before taking their animals here. Media guide: 1. Photo of Lilly at pick-up from PP. 2.Outdoor photo - provided to PP to match her previous style.

We have been taking our pets here for over 20 years, we have never been disappointed. The owner…read moreTeri is a gem, truly loves animals and seems to always hire like minded individuals.

This review hurts me to write. I took my bichon frise here for years (at least 5 years if not 7)…read more They always did an incredible job and she was only gone for about 5 hours (maybe 6 at the most and that was rare). However, the last time I took her to get groomed, the wait time was 8+ hours. To me, this is totally unacceptable. I had to pick her up without getting groomed and the whole experience just was disappointing. We will not be going back. But! You could just tell them ahead of time you need your dog to be done with a certain amount of time. I will be doing this moving forward (at a different salon).

When my dog was a little puppy, we'd drop him off at their Westport location mainly to burn energy…read moreoff. He's become a sleepy old man who doesn't need that anymore, but we did need a one-night stay handled. Dog Pawz was good overall. The staff was friendly, and the prices were fair. I called vs booked online in order to avoid any confusion and I like that there wasn't a super strict drop-off or pick-up time. Our weekend was unique in that we had no idea how the schedule would play out (selling our house) and this was a nice perk. During Covid times, they came out to the car to leash him up and take him in. I checked in a few times on their webcam, and I don't know if they can get out from their contract with whoever provides it, but I'd recommend it. It's spotty at best, and difficult to navigate. We gave up because it didn't work. I did notice my little guy sleeping on the floor in the late evening, and we had requested a private room for him which he never received. I wasn't too upset about it, but did mention it to the staff. The manager called quickly and was honest about things (biz picking up as Covid eases, they didn't have one available, and their staff is very new) which I understand. All in all, I liked this spot. I was a tiny bit frustrated that he wasn't able to get what we requested, but at the end of the day it was OK. Oh and I also added a bath for him for just $10 (maybe $15, can't recall) which was so worth it.

I can't say enough great things about this place. We were nervous about boarding our little dog and…read moreher getting into trouble with big dogs but that has never happened. In fact, our little dog is treated like a rock star and looks happy and freshly bathed when we pick her up from boarding. Such a relief! The only thing I would add to the service is a camera video so I can see her when I'm away traveling.

A great local pet shop! My girls and I popped in here to get some holiday treats for the dogs and…read morefound a ton of great options. What caught our eye the most was a $8.99/lb bar of different dog treats to fill a bag with. There were a ton of great choices, and the ingredients are clearly spelled out. They also had good toothbrush options, which is a gift to us all as my older dog's breath reeks. It's just got that great, local, Brookside shop vibe you'd come to expect for the area. Nestled between a KC maker shop and a candle shop, it's a block that has a lot for holiday shopping. Definitely check this one out if you have a dog and find yourself in the heart of the Brookside shops.

Jessica runs an amazing business here. She helped me with my pup from the day I emailed her and…read moretook her in as her own. The entire staff is very kind and poppy seems to love it there, always rushing to get in the door! I trust them as they are my dog's second home. When I was pregnant, Man's Best Friend Pet Resort saved me, I'll never be able to repay them! Would absolutely recommend to anyone looking for a safe and loving environment for their furry family members.

As always, man's best friend did not disappoint. We were only going to do an exit bath, but we…read moreupgraded to the deluxe groom. When I picked up our dog, she was silky smooth and had on an adorable hankerchief! She even had fresh breath. Thanks man's best friend for working with our giant dog, whom is Leary to new people, to make sure she feels loved. We will be back!