The Borgata is definitely my favorite hotel and casino in AC…read more The casino floor is loaded, well-maintained, and CLEAN!!! There's tons of games and lots of spots for food on the main floor from grab and go to sit down. The staff is friendly and check-in is easy. The rooms were clean, well kept, and cleaning services came in each day and kept the rooms in good shape. The Borgata is def one of the nicer options when going to AC

I very rarely leave negative hotel reviews, and I am generally someone who is pretty easygoing when…read moreit comes to hotels. I've stayed at Marriott properties for approximately 12 years and have accumulated 800+ nights with Marriott, so I have a pretty good understanding of the standards I expect from the brand. Unfortunately, my recent stay at the Borgata was one of the most disappointing hotel experiences I've had. We checked in Saturday. That evening, we went to put food in our refrigerator and discovered food belonging to a previous guest still inside the fridge. Gross, but I initially brushed it off as an isolated housekeeping oversight. The next morning, things got significantly worse. The TV in our room wasn't working, and when my friend went to take a shower, she discovered a significant amount of someone else's hair sitting in the shower drain. There was also no soap in the bathroom hand-soap dispenser, so we had to call to have that addressed. At that point, we went to the front desk and spoke with Connor, a manager. We explained everything, and he was apologetic and told us he would put a $100 food & beverage credit on our room and send housekeeping up to properly clean the room. We appreciated the response and went back upstairs. Except housekeeping never came. After waiting, I called the concierge to check on the request, only to be told that there was no housekeeping request in the system. The concierge then put one in and I asked how long it would take because we needed to get ready for dinner. I was actually told that I could take a tissue and remove the hair from the shower drain myself. I'm sorry, but absolutely not. I paid to stay in a hotel room. I should not be cleaning another guest's hair out of the shower drain myself. Eventually, housekeeping did come. However, after the housekeeper left, the hair was STILL in the shower drain. I literally had to follow the housekeeper into the hallway and point out that the hair had not been removed. This is not about expecting perfection. Hotels make mistakes. It is about basic cleanliness and the fact that we repeatedly gave the property opportunities to fix the problem, and somehow the most obvious issue was still not addressed. Then, to make matters worse, I received our folio after checking out and discovered that the $100 food & beverage credit Connor specifically promised us was never applied. So now I'm left wondering what, exactly, was being done to resolve the situation. I have stayed at an enormous number of Marriott properties over the years and have never experienced this combination of poor housekeeping, lack of communication, and failure to follow through on a commitment made by management. Food left in the refrigerator. Hair from a previous guest in the shower drain. Missing soap. Broken TV. Housekeeping request not entered. Being told to clean the hair myself. Hair still left in the drain after housekeeping. And finally, the promised $100 credit not applied. That is an extraordinary number of basic failures for one stay. The Borgata is a major property, and as a Marriott-affiliated hotel, I expected significantly better.

Nice hotel. Was not expecting a nightly pool event for adults which was interesting. Several…read morepockets of this hotel to walk around and discover. There is a small outside walking area which I hope they develop more. Not a bad stay if you want to avoid the boardwalk in Atlantic City.

We made reservations since April for a September visit and our checking was going to be late due…read moreto our flight. I called to let them know we would be checking in late and was told it would be noted in my reservation. When I got to the registration counter I was rudely informed that I was late and may not get a room. It seemed as if the lady was upset and proceeded to scold me because I was late even though I told her I called. She asked who I spoke with & when I said Jen, she said "I don't know who that is" It was a hassle but finally got our room. We were very tired from our flight so we went straight to bed. Then less than 1 hour later there is laughter and screaming coming from the room next door. The walls are paper thin in this area; coastal tower. Do not get the rooms in that tower. Very noisy Lastly, our room was never serviced. Not a happy stay. The bathroom floors were wet from the doorless shower The good thing is that the beds were comfortable.

On a recent visit to AC I stayed at the Tropicana. There was…read morelots to do and see on the property. From night clubs to eateries. They even had spa services. Really enjoyed the location and rate. The only downside was that the room wasn't cleaned thoroughly. There were items left in the fridge and in the bathroom. The upside, once we notified the front desk, the issues were resolved. I'd more than likely stay again when I visit again.

For starters we are still checked-in and still have one more night stay... (pray for us). However,…read moreif you want to stay here be prepared to be nicked and dimed to death! First, customers service was incredibly slow. The "use the QR code to check-in" method which after putting my name and info in told me to "continue to the front desk for check-in" what's the point of the QR if you still have to go to the desk. What a waste of time! Second, we reserved a King bed room. The concierge said our reservation was for an "as available" so they tried to put us into a 2 queen room. Had to pull up my reservation on the email to prove to her that's what we booked. Thanks for being difficult Doris. Third, be sure to have all of your toiletries! We forgot toothpaste and went to ask concierge if they had a travel size like some hotels/resorts provide for free. Nope, was told we had to buy it at the store. $3.75 for the travel size tooth paste. Great. Thanks. Fourth, we do not drink and just wanted a couple bottles of water. $5 for Dasani at the gift shop and $3.75 for a 12oz can in the vending machine. Wild prices. Cheaper at a pro football game. Finally... and I can't stress this enough. Why the hell do I have to pay to use a luggage cart? If you want to have a white glove style resort maybe provide freaking toothpaste and have a clean check-in service. Trying to charge us to use a luggage cart or force us to use bell service is crazy. I can see why Atlantic City has died. Good riddance to this kind of junk. Absolutely worthless. Customer service and good business practices are dead!

Excellent ten stars everyone who works here is excellent at their job…read more I lost my phone and the front desk helped me get it and I can't thank the woman working enough each person working here is really good at their profession excellent wagu corn lychee martini best food

Absolutely stunning views from the room! Upgrade to the panoramic view if possible. We were able to…read morecheck in fast and early and enjoy the room to its fullest. The bed has one of the most comfortable mattresses to have a relaxing night's sleep on. We cannot wait to come back and have since planned a trip to their location in New Orleans.

10 ladies went down to AC and stayed overnight at Ocean Casino Resort…read more We all checked in at the same time. All the other ladies rooms were low numbers except mine. My room was in the opposite direction. Why? I didn't want to be solo having to walk the length of the hallway at any time. They responded quickly and cleared it up. The hotel and rooms were clean. The slot machines could have paid more!! lol!! The restaurant Harper's where we had breakfast was really good. Be hungry. Portions are plentiful.

This is a lovely hotel. Probably the nicest that I've stayed at in AC!…read more The views are stunning and the rooms have floor to ceiling windows that overlook the ocean. Rooms are clean and modern. I loved the gorgeous marble bathroom, and the bed was super plush and comfortable. The resort has plenty to do on the property. There are tons of seated and fast-casual restaurants and bars. We had drinks at Villian & Saint, dinner at Amada and brunch at Harper's. All were great. Loved the ocean views at Amada. The Eclipse indoor / outdoor pool was really nice. I was here on an unseasonably warm day, and it's nice that they keep this pool open. It seems like most other resorts close their outdoor pool. Even if it's chilly out you could always hang in the hot tub! The views overlooking the ocean are 10/10. If you don't want to hang by the pool there are plenty of other nice outdoor spaces that face the water. I loved hanging out on the rocking chair and could've posted up there for hours. Staff was friendly and let us check in early. Parking was a reasonable $15. This is a splurge - we stayed at the Tropicana the next night and it was a compltely different experience. For my birthday it was definitely worth the treat.

Me and my husband enjoy the Hard Rock Casino in Atlantic City every time we go! We go to the lobby…read morelounge and watch the band and people watch... there's usually 21 year-old birthdays, bachelorette parties on Thursday nights lol but other than that, it's usually business people in there and people following specific bands that play on Thursday nights it's kind of a cool vibe! We play a little roulette or blackjack and have a nice time out! We like how clean the room is the whole facility is clean all the way through all the way up through the hallways on the casino floors everywhere we've been it's just a nice and clean place! Will be back again!!

I really had a great time at the Hard rock . My husband and I stayed for a couple of nights midweek…read morein August . The unity club had a sale and we were able to get rooms under $80 per night . Just remember a resort fee and their feeds are charged . It wasn't a busy period so no issues with valet or check in. The hotel was very clean and modern . My room was huge ! There were a lot of food options including a buffet. The food caters to all price points . You can get cheap fast food or fine dining . The casino was huge . The hotel offers live music daily which was cool . The crowd was definitely a boomer crowd but I didn't mind . The bands were pretty good . One suggestion is that they could use some more waitresses around the casino and in the performance area . I will be back!

Bus trip to Altantic City Ceasar's Casino. Received a $15.00 voucher to play the slot machines…read more Alot of walking variety of restaurants and shops. You have Morton's steak house, Gordon Ramsey pub, Hell's kitchen, Starbucks, Nobu etc. Wide variety of slot machines, some of the machines have wireless charging. I like to watch the roulette table games. I am not much of a gambler but I did enjoy the casino.

I stayed here for a convention, Tuesday through Friday, November. Room 39-something in the…read moreCenturion Tower. They've clearly poured a small fortune into the renovations up there. The room was bright enough to make me feel hopeful again. The furniture looked new, the bedding cleaner than the soul of a saint. You could almost smell the paint still trying to dry. The bathroom was beautiful. There was a shower stall with a fake marble bench. I sat on it and felt like an emperor, briefly. Then I noticed a little mold blooming around the shower head. A small rebellion. There were stains on the wall too, ghostly handprints of humidity. That's how things go in Atlantic City, shiny today, peeling tomorrow. My view was of the old Trump Plaza, or what's left of it. A carcass. Concrete ribs showing. It stared at me every morning like an old man who still thinks he's handsome. Not much Caesars can do about that. But it reminded me, again and again, that this city is more memory than place now. The casino felt haunted, though not by spirits, but by the absence of them. Slot machines blinked for no one. A few people were sleeping in their chairs, which seemed fair enough. The table games were quiet as a church on Tuesday. I used to work security at the Trump Marina, grave shift, back when things were merely dying instead of dead. I recognized the silence. It hums in your bones. Most of the restaurants were closed. Tazza Cafe was holding down the fort, serving decent coffee and sandwiches in a space that felt like the corner of an airport food court that had gone to community college. Gordon Ramsay's Pub & Grill was running too. They served over-priced shepherd's pie and image, but little more. Nobu opened on Thursday, like a movie star showing up to an empty theater. Parking was an adventure through the absurd. You go through the Temple Garage, cross Arkansas Street like a pilgrim, then slip into the Colosseum Garage to park. It felt like a test to see who really wanted to be there. Most employees seemed to have mastered the art of avoidance, the kind of indifference that comes from too many shore town winters. The exception was the front desk team, who were unfailingly kind, efficient, and seemed genuinely happy to see another breathing soul. So here's the moral. The rooms in the Centurion Tower are beautiful, even luxurious. If you can snag a midweek off-season rate, it's worth it for the comfort of the bed and the quiet view of decay. But the magic is gone from Caesars Atlantic City. What remains is a gleaming room in a tired city, a testament to how we keep trying to polish what is already sinking.

a very special shout out to AJ and Sean, front desk and security! these two gentlemen assisted me…read moreon 5/23 into 5/24 with a very critical issue. I required assistance outside of the immediate property and the two of them were QUICK to assist me and make sure I recovered my property and arrived home safely. I could hug them 1,000 times because of what they did for myself and my family this evening. I cannot thank you two enough , AJ and Sean! God bless the both of you and your loved ones! I wish you great health and success :)

April at the front desk is amazing! Super friendly & helpful…read more Room was clean, for the time I was in there, it was quiet, but there again, it was mid-afternoon. Location was perfect! Comfy bed & pillows. And the view from the window was wonderful! The bad side - the several hours I was there, it was 84 degrees the entire time. I realize I was in the next to the top floor & science tells us that heat rises. The thermostat would only go down to 65, no more. Due to my plans changing & me being able to stay with a friend at a nearby hotel, I didn't bring it up to the front desk, but had I stayed the night, I definitely would have. I do recommend this location, but doubt I'll be back in AC for anything.

Bally's Atlantic City -- Good Blackjack, Bad Parking, Elevator Tried to Kill Me…read moreVisited: Friday, July 31, 2026 -- roughly 11 a.m. to 6 p.m. 3/5 Bally's Atlantic City still feels like a classic gambler's casino, and I mean that as a compliment. Not a nightclub disguised as a casino. Not a luxury lifestyle palace where blackjack has been reduced to four tables next to an aromatherapy lounge. Bally's feels like a place built for people who actually came to gamble, drink and periodically question their financial judgment. The blackjack was the highlight. I found $15 tables with standard 3:2 blackjack payouts, which instantly earned my respect. No surrender, but otherwise a perfectly playable game. Better yet, most of the players actually knew what they were doing. No donk-fest. No splitting tens because Grandma appeared in a dream. No hitting a 14 against a dealer 6 because "the vibes said so." The East Coast table energy was excellent--talking, laughing, ball-busting, collective groaning and the occasional spiritual crisis when the dealer somehow manufactures a 21 out of six cards. Two dealers stood out: Russell, originally from D.C., and Stephen, a local New Jersey guy. Both were entertaining, personable and ran a good table. Good pace, good banter, no nonsense. The craps table was also fun, except apparently the dice had joined organized crime. Nobody got much of a deep run going, including yours truly. I controlled the dice twice and produced two legendary performances: Roll. Seven-out. Twice. That is not craps. That is basically a direct deposit into Bally's operating account. Upstairs there's also a cool rotating bar overlooking the casino floor, and I had a very good gin and tonic there while reflecting on my relationship with probability and poor decision-making. Now for the deductions. First: $20 parking. Twenty bucks to park so I can go inside and voluntarily hand you MORE money? That sucks. Second, and much more importantly, the elevator on the way out nearly turned my foot into an orthopedic case study. I was wearing flip-flops and stepping into the elevator behind a family that had just arrived. My right foot moved forward and, at literally the last second, the elevator suddenly jerked upward what felt like about six inches. My toe slammed into the raised edge, I tripped, and momentum plus gravity sent me forward in a full-body swan dive directly onto the poor woman standing in front of me. There was no dignity left. None. One second I'm leaving Bally's. The next I'm basically performing an involuntary Olympic diving routine into an unsuspecting tourist. Thankfully it ended up being more comical than catastrophic, and nobody appeared seriously hurt. But that elevator movement was absolutely concerning. If a lift can shift noticeably while people are boarding, that is something management needs to inspect immediately. Because today it's my toe and an embarrassing midair embrace with a stranger. Tomorrow, if something mechanical goes seriously wrong, it could be a legitimate safety and liability issue. So Bally's gets 3 stars. The gambling itself? I liked it. Good blackjack rules, competent players, fun dealers, energetic atmosphere, decent craps action and a cool rotating bar. The $20 parking irritated me. The elevator attempting to convert me into human origami cost them another star. Come for the 3:2 blackjack. Stay for the East Coast gambling energy. And apparently watch your damn feet when entering the elevator.

9/13 Bed bugs…read more.. My sister-in-law and I needed to take care of business in Atlantic City and we decided to stay at Bally's. To our surprise the room had bed bugs. The following morning my sister-in-law had an emergency meeting she needed to attend so she left me the responsibility of reporting the incident. Initially, I called the front desk to report the incident, they told me that I needed to file a report. No problem, I go to the front desk upon my departure, I tell the attendant my concern, she reports that SECURITY needs to take my information to start the filing/complaint process. Cool, no problem, strange...but no problem. As I'm waiting for security, a manager, I believe, walks to me and asks can he help me. I explain my concern, he reports that filing an incident report was the correct thing to do. He reported something about reimbursing me but seemingly his concern about the bed bug seemed minimized. At this point, a security person walks over and I explained to her my concern. She takes a picture of my sister-in-law's Bally's card, takes a picture of my license and states that my sister-in-law should file a report as well. I leave the hotel, contact my sister-in-law, tell her what she needed to do and leave the rest to her. The following day she attempts to contact Bally's as a follow up and they tell her, the Bally's rewards member, that there's nothing that she needs to do. So what's the resolution...none to this point. My resolution is that it will be a cold day in hell before I step foot back into their hotel/casino. But if you decide to do so...check the linen before you go to sleep.