Dr. Cabaccan is very knowledgeable in endocrinology and truly listens to his patients. He's open to…read morediscussing your observations and opinions, which makes it easier to work together to find the right treatment plan. However, scheduling appointments is extremely frustrating. The phone line always goes to an automated system, and I've never been able to reach a real person. (My appointment was canceled last year because the doctor wasn't in the office, and I was said I will contact the office to reschedule.) It's now been six months, and I still haven't been able to book a new appointment. I've left multiple voicemails, but no one has called me back. I also live quite far from the office, so driving there just to schedule isn't practical. At this point, I honestly don't know how patients are supposed to make an appointment. The lack of communication is very disappointing. :-(((

What an absolute egomaniac! So unprofessional. I made an appointment almost 4 months in advance,…read moregot to my appointment 30 minutes early and waited almost 1 hour for him after my appointment time. I told them I had to leave because I had a very sick child at home and they said they would call me to reschedule. They never did. I finally called them back to which they told me he's refusing to see me because I left unbelievable! As an attorney, I would never treat another human being like this. Why bother being a doctor if you're negligent and don't care about anybody else but yourself.

My primary doc referred me to Dr. Jue for my diabetes. It may be that his dialogue style, but he…read moredoes not seem to know how to relate patient's question. All the questions I had regarding my symptoms, his response was that he was not an expert on tongue, urine or etc. At one point, I told him why then I came to see him for medical advice. I did not feel like I got professional advice on my condition. Additionally, his office messed up my medication. Without thoroughly checking with the insurance- not submitting a prior authorization, my insurance denied the medication. I had to call Dr. Jue's office, pharmarcy and insurance. The front desk kept saying they were working on it. Right. Now they are not even answering my call. Leaving me without medication. I do not recommend Dr. Jue for diabetes.

This is regarding the VERY unprofessional and uncaring office staff. Can't rate Dr. Jue because I…read morecan't even get an appointment!! I have a lump that is growing on my thyroid. Is it something serious? Cancer? Can it be something simple and taken care of with medication? I don't know.... Attempted to book appointment - no appointments available for 2 months. The office told me my Medicare coverage was not the primary. I also have supplemental medical insurance in addition to Medicare. After calling several times for 2 weeks to schedule appointment and explaining confirmation that Medicare has confirmed and is my primary insurance and Dr. Jue could not deny seeing me, they still would not schedule an appointment even tho their schedule appointments are 2 months out. I mentioned that Medicare advised me that they could not deny scheduling me, and was told "we are not denying you an appointment, we cannot schedule an appointment until the billing office clears insurance. Do I have an appointment yet? No, I still have to wait for the office billing manager to "look" at my coverage. It's been 2 weeks!

If you care about your health and looking for a professional doctor, this is not the place for you…read more The WORST service we've ever experienced. I'm incredibly shocked that this clinic is still open with a doctor and employees that obviously do not care about their patients or even seem in the right state of mind. I'm writing this review on behalf of my mom (the patient) and my dad who was there with her at the appointment. They are the sweetest people in the entire world and anyone who knows them know that they would never cause any issues - especially in public. I'm telling this story because I feel that it is important for people to know how Dr. Li is inept to treat patients and her office is unprofessional and unkind. They should not be in the medical field at all. As they were waiting to be called in, the receptionist told my dad that they still owed $34 from the last ultrasound. The last ultrasound was over 6 months ago and we never received any statements from insurance or the clinic. My dad asked her if she could give him a copy of the insurance claim for his records, and she said "you're giving me so much work". Uh, it's *literally* your job? Afterwards, my parents went in with Dr. Li and after the initial / regular check up, my mom asked if they'd need to do another ultrasound. Dr. Li said that she wasn't sick anymore so we wouldn't need to do another ultrasound, and that we didn't want to pay anyways (both of which is not true! My mom's levels went down but were not near the normal standard and just because my dad asked for the insurance statement after they never notified us 6 months after meant that we didn't want to pay?). My mom was flabbergasted, and said my life is more important than my money. And Dr. Li said okay let me go check your insurance coverage and went outside. When she came back she was extremely unprofessional and very loudly told my parents (directed to my mom) "I'm so scared of you guys, I'm SO scared of you guys!" And proceeded to freak out about how she was afraid of my parents and that all of her other patients are sooo nice and treat her like family. Again, my mom was confused and was trying to ask her what happened, and what they did to make her feel that way. Dr. Li then said that my mom was no longer sick and that she doesn't need to see her anymore. As my mom was still trying to understand the situation, Dr. Li said that "If you continue to act this way we will call the police". My dad then asked why she would call the police and then at that moment her attitude completely changed and she started apologizing and saying that it was their fault (wtf?). Keep in mind, my parents never rose their voice or did anything to provoke this behavior. It ended with my parents asking for them to transfer my mom's medical records to her primary care. I'm still in disbelief that this situation even happened. It seemed like there was a lot of miscommunication with the front desk and Dr. Li about payment and instead of asking, Dr. Li was accusatory and unprofessional, especially as a medical provider. Needless to say, we will never be returning to this horrific place. Words can't even explain the anger I still feel hearing about my parents experience knowing that my mom was already worried about her health and to go through this absolute insanity. People like this should never be in the field to help people.

She is great! Very smart. It does not hurt that she is very easy on the eys as well....read more

Doctor Peterson is a caring, understanding endocrinologist who takes the time to listen to his…read morepatients. Rather than some high-and-mighty purveyor of wisdom who is interrupted by infuriating patients, he really listens. As a transgender woman, I have not always met with such warmth, welcome, and understanding and understanding in the medical community. I heartily recommend David Peterson as a doctor and as a lovely human being. He even took the time to get to know my medical backstory and recommend other physicians (a wonderful thing since I am new to the San Jose area!)

Pros -Nice clerical staff…read more-Dr is attentive in session, will explain physiology -Wants to see his patients more that 2x a year Cons -Fill in Dr, while Dr Peterson was away, was negligent (could be one of the partners Josel Cabaccan?) -Fill in Dr was not interested in making an emergency appointment (just to assess current symptoms) He blindly increased meds -Dr Peterson was not responsive in addressing the problem with the replacement doctor, which I think proves him to also be negligent -Sees patients every 2 months, other doctors view this as excessive Suggestion: You can find someone more responsible. Disclaimer: This was my experience, it does not represent the overall competence of the doctor or the experience of other patients.

I've been to a few different clinics before and this one stood out for how it was handled. Not…read moreflashy or anything but very steady and professional. The doctor took time to understand my concerns and asked detailed stuff about how my symptoms have changed over time. They made sure I was comfortable during the talk and allowed time for questions at the end. Staff outside the exam room were also helpful and didn't act rushed. It was a well managed visit and I felt heard.

From the owner: The clinic is located on the corner of Jackson and McKee, on the first floor. Please note there is…read morelimited seating in our lobby.

My Mom is seeing Dr. Le for nearly 7 years. I cannot say enough wonderful things about Dr. Le. As…read morean internal medicine specialist, she truly stands out for her remarkable expertise, compassionate care, and personalized approach to medicine. From the very first appointment, Dr. Le took the time to listen attentively, address every concern, and explain medical details in a way that felt both thorough and reassuring. One of the qualities I appreciate most is her commitment to follow-up care. She consistently checks in with phone calls to ensure that treatment plans are effective and that my Mom is progressing well, which provides an incredible sense of support and connection. Dr. Le also goes above and beyond by suggesting services and specialists outside of her direct practice when necessary, ensuring that every aspect of my health is addressed comprehensively. This holistic approach reflects her genuine dedication to patient well-being. Front desk staff are exceptional and humorous. These people are busy saving lives, they are not there to make small talks and discuss lunch plans with you. Give them a break. Be patient and kind. You'll be amaze what you'll receive in return, in term of care.

Horrible staff and does not open on time. Waited outside for them to open and had seen staff inside…read moretrying to hide. Very unprofessional for a medical clinic to do this, even if it's by appointment only. Had elderly ladies waiting outside for them to open up and it's over 90 degrees. They didn't open up until after 30 mins from their posted sign. Lunch is suppose to be 1230-130, and they didn't open up til 2pm