I highly recommend! No pressure, pleasant, polite and hassle free. It's been almost a year with our…read moreYukon XL and we are still so happy with it!

Purchased my truck over a year ago, have had nothing but issues since driving off the lot. Salesman…read moreeven laughed at me on the phone when I called to tell them what a piece of garbage they sold me.

Love my new car from High LineAuto Sales. The process was so easy. Thank you Kevin and your team…read more I'll definitely be sending everyone to you.

Amazing customer service! Everyone there from owner down to junior staff was very focused on…read moremaking my visit there a good one. PLUS the repair work on my bumper was top notch!

Used my roadside service from Progressive for a dead battery. Initially, I was set up with F&A…read moreTowing - DIFFERENT COMPANY FROM F&S Towing. F&A never showed up. Called Progressive back and service was reassigned to F&S Towing and they came right away. The guy that came was so nice, very helpful and just great!!! If I ever need roadside assistance again, I will be requesting F&S Towing.

Extremely rude. When I called and asked about his services, I was old "I am a very busy man, I have…read morevery little time, what are your questions?" - Yeh, like I am going to work with you. So rude.

ATTENTION PRIUS AND HYBRID OWNERS! There is an alternative to going to a dealership…read more I was fortunate to have had a friend that referred me to them as I have a Prius and pretty much every other auto repair shop referred me to a dealership as they do not work on hybrids Matt absolutely did everything requested and the quality spoke for itself. The value of the customer service and work done far exceeds their price! which was lower by far than a dealership They have a lifetime customer now!! They went way above and beyond! So grateful to have found them.

Exceptional customer service with transparency and honesty. Even before the work was done, I felt…read moreconfident I was in great hands. Leo & Sons Auto Repair is a family-owned business, which really resonated with me. I've been to several auto repair shops in the past, and I often had to return because parts were missing, issues weren't fully resolved, or something else broke during the repair process. At Leo & Sons, I also got my state inspection done, and the whole process was seamless. They gave me peace of mind from the moment I contacted them. They have a fantastic text message system and an easy-to-use website where you can book appointments. Plus, they send you a digital receipt, so you won't lose it, and it's eco-friendly too. Additional perks: They offer WiFi for guests and have a comfortable waiting area where you can charge your phone or laptop and work remotely if needed, or just check social media or read some of their many funny quotes. Time flew by while I waited. There's also a clean bathroom for clients.

Please stay away from this dealer! The fact that there is like 3 dealers registered to this address…read moreon Google all complaining about the same guy named Kelvin the owner should be a red flag. Sold me a truck and never said one word about the title until it was time to hand it over to me, then he said the auction had it and he would receive it in a couple days, never came. When U continue to hound him, he threatened to block me. Seriously?!?!

Please do not buy a car from Kelvin. He sold me a 2007…read moreSubaru with over 3k worth of work needed and did not disclose that at the time of purchase. The car had the check engine light come on 70 miles after purchase and brought it to him and his shop three times and still he did not fix it. I currently have a rejection sticker because of the engine light still on. I bought the car in January and still he is unwilling to fix the vehicle. He knowingly buys junk cars and then sells them without disclosing the issues of the car to interested buyers. I went to Lawrence district court to file a small claim and they advised me many residents of Lawrence have complained about his business. Please do not buy cars from him. He's a fraud and he takes advantage of the Spanish community

Had a remote starter installed. Great service and a fair price…read more Very pleasant crew- they like what they do and are terrific!

Did an excellent job installing my remote start in 2020. Worked flawlessly. Recently I had to bring…read moreit to a mechanic and it suddenly stopped working. They stood by their product though and got it working again. I will definitely be coming back for future work!

When I moved here a checked yelp for car repair. This was a…read moretop scorer . So three years and my trust in this place is very high. Most important in life mechanic you trust.

Customer service is lacking as I came in to do an inspection was told they had no time and that…read morethey could schedule me tomorrow then proceeded to pick up the phone and discuss with an employee how they put in the wrong sunroof yada yada... when dealing with a customer and telling them you will schedule them appointment you don't then start a conversation with your employee on the phone when u can speak to them after you finish with the client your customer service skills suck and so did dudes attitude. Maybe greet people with a smile like this place should get some woman to do the meet and greet cause first impressions are a lot better if you're not a total douche canoe. Hope you have the day you deserve. The fun police called and said give them back their attitude.

This place is pathetic. They are all a bunch of liars! This is definately not the place to go if…read moreyou want to buy a vehicle. They give false information and guarantees. I drove 30 mins. to purchase a specific vehicle from them on a friday. I drove the vehicle and it had a few quirks which I was told could be fixed while I waited. I proceeded to tell them that I need this vehicle asap please. Well 2 hours later with all paperwork signed, They proceed to tell me I cannot take possesion until monday by Noon. I took off 5 days to buy a vehicle and get stuff done to it...alarm, tint, rims,tires etc. I had appointments set up. Today is monday and the time is 2:00 p.m. and I still have no truck and they havent even left to deliver it. I have now missed my appointments. Their attitude through this whole process was ohh well. The time is now 5:00 p.m. dec 23,2013. I just called hughes back to let them know that since they could not live up to their end of the deal that I want the deal cancelled. I do not have possesion of the new vehicle. They proceed to tell me to go f**k myself and that they own my car now and that if I try to get my title they will have me arrested. I have called the finance company and had the deal cancelled. called my insurance and had that part cancelled. I have also called the methuen police who will escort me there tomorrow to pick up my title. That is of course After I file my report on the threats that were made to me. The police say they have had multiple complaints on this shady buisness anyway.

Buyer beware! I bought a truck here 3 years ago And I still have a badd taste in my mouth from it…read more I should have done my research 1st because everything that everyone is saying is the same stuff that has happened to me. It took them 2 weeks to finalize a deal that they promised me would be done in 48 hours or less. Add to take numerous days off of work to go there for them to tell me to wait a few more days and to just be patient. Went to have some things serviced on the truck and nothing got done almost like they brought it in the garage looked at it and then turned it around no repairs were made. These guys are scam artists and I hope that no one makes the same mistake I made.

This store is a masterclass in incompetence. After over a foot of snow fell overnight and my car…read morewas completely buried, I ordered a shovel online out of necessity. Hours later, I received an email explicitly stating that my order was ready for pickup (my credit card had already been charged). Based on that confirmation, I walked more than a mile through the snow to retrieve it. When I arrived, I watched another customer walk out of the store with a shovel. Immediately afterward, the employee at the counter casually informed me that they had just sold the last one and had none left. So to recap: after confirming my order, charging my card, and telling me it was ready, they sold my shovel to someone else and sent me trudging through a snowstorm for nothing. This wasn't a simple mistake; it was a complete failure at every level. Selling inventory you don't have, charging customers for it, falsely confirming pickup, and then shrugging when the customer shows up is beyond unacceptable. It's dishonest, careless, and shows zero respect for people's time or safety. If this store can't manage something as basic as honoring a paid order, they have no business offering online purchasing at all. Do yourself (and me) a favor and shop literally anywhere else.

As a novice do-it-yourselfer I was determined not to pay $100/hour in service to have a garage…read morereplace 3 burned out exterior bulbs in my car. I was immediately greeted when I entered the store and received two offers to assist while I was looking at replacement bulbs. They had the two different types of bulbs that I needed and they carefully cross-checked to make sure that they were the right ones for my issue. Very professional and I will always come here for any car needs. This plus YouTube for some instruction helped me save over $100 today.