BEFORE YOU READ - The punch line is that you should not use this company. I held back on the…read moreexpletives, but they are well earned. Good luck with your repair, just don't use Precision Body and Paint in Oregon. I am over 4 months waiting for my truck to be repaired. some dents on the Drivers side Front and passenger doors of the truck. Everything still worked - doors opened and closed, window, etc. It was just cosmetic damage. December 5 2025 was the dropoff, now it is April 17, 2026. You name an excuse they have it: Parts showed up damaged, need to get new parts, Can't find the right parts, Ford service manual doesn't show how to repair that part, we might have to total the car if we damage this part during repair, etc... NOT GOOD AT ESTIMATING: All of this AND original estimate $8K, Revised estimate after they had the truck for 2 months $21K. THEY DON'T ACTUALLY WORK ON THE VEHICLE: At this point ZERO work has been completed except disassembly. Congratulations Precision, you know how to take stuff apart, now lets see if you can put it back together? PHONE CALLS: As a bonus, when you call - AI answers and makes you answer a bunch of stupid questions only to promise someone will call you back. If they do forward you to a person, it goes to voicemail, but the voicemail is full and you can't leave a message. EMAILS: Emails go without ANY reply. VISITING MY TRUCK IN PRECISION JAIL: I finally had to drive over and walk into the shop. The excuse (at 3.5 months of waiting) was that they were waiting for a couple more things to figure out before they order the parts for the repair. Extra bonus, they charge a HIGHER Rate than insurance will reimburse, because they are so awesome. That means you pay extra out of pocket ABOVE your deductible. Double Extra Bonus: They keep changing the bid amount, even though they got paid by the insurance company in January! - 3 MONTHS AGO! Triple Extra Bonus: When you drop off you get a free 19 page list of excuses and reasons why shit may go wrong, but no matter what it won't be their fault. They make you sign every page Quadruple Extra Bonus: That document was written by a monkey. And I fricking hate monkeys. The number of errors and outdated information in their contract is ridiculous. Who cares if they do a good job on repairs if they never actually do the repairs. At this point I am stuck because their crack crew of truck wreckers has disassembled my truck and they want to charge me $8K just to put it back together so I can get it the *Expletive* out of their shop. Please don't use them. Tell others not to use them. If you make the decision to go ahead and use them, please contact me, so that we can get together and commiserate when you realize you screwed up and that your vehicle is stuck in Precision Hell for months without any hope of getting it back in time. Good news - The AI phone agent told me that after waiting over 4 months that she can understand why I am frustrated, but that the truck is scheduled for completion on June 5. Unfortunately, I don't know if that is June 5, 2026 or 2027??? By the way, I've got just over $100K into the truck and it has been out of commission for 4 months- what is that worth??? Precision you are jokers. I don't trust you. You have been dishonest in your dealings with me. I will make it known to Everyone that you suck. Give me my F*ing truck back!

This body shop is not good, in summary…read more The car damage was light and it was an insurance claim against the person who hit my car. Small bumper damage and small door dents, the original estimate was about $3000, and kevin told me it might go up to $4000-5000. The total bill was close to $8500. They repaired the vehicle before insurance paid for it, so if the insurance decided not to, I would've been screwed. They sent me the updated estimates after the repairs were done asking if they should go ahead with them. After that they kept increasing and decreasing the total bill, as they liked. I have in my possession 3-4 different total bills. The shop had multiple different employees that I had talked to, 2 of them left, so I kept getting different promises of what will be done with my car. I had a small front scratch that kevin and Aron told me they will fix (on the house since they were small) but since they left, their notes didn't matter. The shop did "repair" those scratches on the house, but they have caused more damage. And now I will pay even more to get them fixed. The promise was complete repair, these guys took a marker and lightly covered them (pics included) The repair was delayed by 10 days. I was leaving Oregon and I had to have the car done by a certain time. They waited till the last minute to tell me they need more money from the insurance, which put me in a bad position and had to cancel my shipping car date and re-arrange flights. This was only due to them not being on top of things. The manager Steven lies blatantly and tells me he been contacting the insurance company but they don't respond. Yet when I do a quick call, they send a check within 2 days. I would also send Steven emails and left voicemails asking for updates, but he doesn't return my calls or respond to my emails. And when I did finally get in touch after 7-8 attempts, he tells me he sent me emails but they didn't go through. Even though we were sending emails back and forth when they were asking for more money. So as a man, I'm embarrassed for him to have a guy his age lie like that. Finally, and ironically enough, when I was picking my car, there was another customer with a Jeep who the shop damages her car. And when she left they were making fun of her, even though they had acknowledged the damage and the delays they caused, calling her rude because she was upset and was in a hurry. Finally, if the owner reads this, I had told the employees how Rivian is right next to me, and I have family members who work there, who will hear about your shop and how your employees behave. And even more importantly, the low quality of repairs the cars leave your shop in.

Excellent diagnosis and repair of my 1983 Chevy C20 to get it to pass DEQ. Highly recommended for…read moreservice of such carburetor vehicles. Also fixed longstanding issues with electric windows, ignition switch, and side view mirrors. This the place to take your older vehicles to keep them running!

A mechanic you should avoid…read more I was referred to this mechanic shop by a friend who owns a car dealership in Hillsboro. I was told he has extensive experience with the electrical systems of older cars. As I was restoring a 1959 Mercedes 190SL, this morning on July 11th, I naturally visited this place. The job I had was relatively small and manageable. It was only to remove the fuse box and two additional connections, each with only four wires connected to them, from my old wiring harness and replace it with a new, identical harness, one with the same color-coded wiring. I drove over 25 miles and arrived at this shop 10 minutes past 9 in the morning, where I was greeted by one of the workers. He said the owner isn't there yet and will come in about 30 minutes, and I replied, ' Okay, I will be back around 10 O'clock. Meanwhile, a truck arrived, and I was informed that it belonged to the owner. Rob came, and I, with a smile on my face, said good morning to him. His answer was, "Why are you here?" We open at 10 AM. I said, 'If you want, I can come back at 10?' He asked why I was there. I explained and acknowledged that this should be a tiny and easy job for him. At the same time, I told him that, as a restaurateur and chef, one of my former customers who has a dealership in Hillsboro had recommended him. He spoke in a coarse voice and angrily looked at me, saying, 'No, it's not a small and easy job. You grab a few ingredients and put them on top of each other, and then you call yourself a chef.' It is a tremendous job. And at the same time, he said we are not working on any car older than the 1980s. I told him that, less than a month ago, someone on your Google Business page reviewed that you worked on his 1970 Chevelle Malibu. This time, he said to write down what car I have so he will find me another mechanic. I told him what my car was, and this time he came to the door and asked me to leave, repeating that he would find another person for me and contact me. I wondered and asked how he would do it without knowing who I am or my phone number. Anyway, I left and the only impression I got from this place and Rob is that the color of your skin, your hair, and your accent play an essential role in whether he accepts you as a new customer and does business with you or not. If Rob had been honest and refused to do my job because it was small or he was swamped, rather than the way he acted, I would have thanked him and left without giving him any bad reviews. However, he decided otherwise. If I knew that, I would never go to this rundown mechanic shop.

Lovely front desk lady . Quick with response. Nice gentleman who took the quote. Lovely clean…read morebuilding . Nicely located . Found on maps . Would recommend!

DONT TRUST THIS COMPANY…read more Terrible experience: I took my car here to get 2 doors replaced, when I pick up my vehicle i noticed a strip of paint missing and I let them know about it so they can fix it because they caused it, they refused to fix it to pre-loss condition and tried to charge me directly to fix their mistake. Absolute joke of mechanics, claims adjusters and Manager. Kevin, I still need you to send those pictures of the car from when you received my vehicle, I asked for over a month ago and so I can pursue this legally.

Chris was amazing helping me deal with two separate accidents with different insurance claims on my…read morecar. He always made sure to ask and prioritize what I wanted most from the repair, giving me options which ended up saving me hundreds of dollars from my out of pocket claim. He also took the time to look at another couple of issues that I was having to see if they were related to the accidents or not. I would recommend this shop to everyone!

Was heartbroken when someone hit my Crosstrek and caused damage along the entire length of the…read moreright side of my car. But Chris and his crew knew exactly what to do and brought my beloved Trekkie back to its original beauty. In less time than expected too. Work was flawless and immaculate. Chris handled all the insurance stuff and saved me money where he could. He knew exactly what to do and made the process seamless and hassle-free for me. So happy and grateful for the shop's honesty and great workmanship. If you need an auto body shop, Chris is your guy!

If you're looking for a mechanic you can actually trust, I highly recommend Ross at Japanese Auto…read more He's honest, knowledgeable, and truly cares about the work he does. It's hard to find someone these days who takes the time to explain things and make sure your vehicle is running right, but Ross does exactly that. He's helped me out more than once and always goes above and beyond. Fair prices, great service, and someone you can feel confident bringing your car to. I won't take my vehicle anywhere else. Thanks again, Ross -- I appreciate you!

I've been taking my car to Japanese Auto Repair and Imports for a few months now, and I honestly…read morecouldn't be happier with the service. out. From the moment I walked in, the staff was friendly, professional, and upfront about costs. No hidden fees, no upselling--just honest diagnostics and quality repairs. They explained everything in a way I could actually understand, which gave me peace of mind. Turnaround time was fast, and my car has been running like new ever since. Whether it's regular maintenance or something more complex, this place is a solid choice if you're looking for expertise in Japanese imports. Highly recommend.

The owner was very kind ! Did my quote in a very timely manner ! I can tell it is a small business…read moreand I appreciate that so much ! He even backed my car up since his parking lot was a little tricky to get out of ! Just top notch service! Great location! Will definitely go here in the future ! Highly recommend!!

Joe is a great painter and prices are extremley competitive. Attention to detail. Work done…read moreperfectly without compromise. Job completed on time and no surprises when bill was presented. Stayed within the estimate

Johnny was great and very professional. I've had a few body shop repairs that didn't come out this…read morenice. I would put his work up against anyone. The fact that he saved me a bunch of money and time was icing on the cake.

I'm satisfied with the work. The mechanics were professional, and my car feels much better after…read morethe repair. I just wish the appointment had started on time.

Highly recommend! Attentive, friendly and honest. Walk-in to have my bumper repaired, and it was…read moredone the very next day with a lower cost from the original quote. They even washed the inside and outside of my car, which was a very nice surprise. Much appreciated!

Tualatin Auto Body performed a repair on the left rear quarter panel of our VW Alltrack. No issues…read morewith the repair work. The repair and paint match appear quite good. They did have our car in their shop for an extended time, reportedly due to trim part unavailability (well over 30 days). Bit hard to believe, but possible. Once picked up and back in the garage, we noted that the Entire car had considerable paint contamination due to overspray. Luckly, I have the tools and ability to remove the overspray, which required about 5 hours of paint correction, polishing, and resealing the paint. A pro detailer would have charged over $300 for this same work. So, in conclusion; good repair work, less than good attention to detail, regarding the condition of the car as it was returned.