Dr Weltz is a very good doctor however his office staff is not. I had scheduled an appt and was not…read moretold that Dr Weltz had quit accepting VSP insurance. I completely wasted my time coming here and now it will be difficult to get another appt elsewhere.

Making an appt this week GREAT PROFESSIONAL REVIEW. Trying again for a Appt. A few months later…read more 4.9 out of 5. Dr. Weltz will be my new eye Doctor.

First off, let me just say - the doctor at the Hiram location was very informative, patient, had…read moregreat bed side manner, and we trusted him throughout the process. An upgrade from the eye doctor at the Marietta location who we hoped would show the same level of care since she was part of the diaspora. Wrong. The pre-op process was ridiculously disorganized and the communication was TRASH. I had to call multiple times and physically go up there for answers that could have easily been answered over the phone. Their own staff member (not Porsha) informed me that following up isn't their ministry. When it was time to schedule the procedure, no one called to ask if the date was ok or discuss next steps. We just got an email. I called my mom to ask if she got a call back from the scheduler and she stated she had not. After a few more attempts, we were told that the date wasn't set in stone and that we would know a week before the procedure. I explained that we needed to know to bring it to our employers attention (multiple times), but they insisted that they would let us know the week before. A week later, no call; so I called Marietta Eye Clinic back. Porsha (sp) was super helpful and patient throughout this process. The communication was so poor that I had to ask if they treat everyone like this or...??? Porsha was able to finally get a supervisor on the line who walked us through all of the pre-op information. However, the date changed from the originally scheduled date to the day before; unbeknownst to us. The post-op instructions stated that my mom should avoid straining, but they failed to mention that the only medication they prescribed caused constipation. That was a whole other ordeal. Apparently, its not uncommon for medical staff to treat outpatient clients this way. However, for a procedure this expensive; I thought they would've taken more care. When its time to collect a check, their follow up is superb. Imagine that. There are other things that I could've mentioned, but this review is long enough. I'm giving them two stars - one for the eye doctor and one for Porsha, but the state of customer service and care is at an all time low. I'll update my review at the end of our experience, if anything changes.*

I had cataract eye surgery 6 months ago and was strongly advised by Dr. Andre Cohen, my surgeon…read more(they cannot give any guarantee's) that the Light Adjustable plus lens was my best option for being glasses free. Well, $15,000 out of pocket and I am back to wearing glasses full time. Even worse is that prior to my surgery, I didn't need reading glasses. Now I can't even see the food on my plate when I eat! I have to wear prescription sunglasses during the day and regular glasses at night and when it's raining. The glare and halos at night make my driving scary and dangerous. I knew that with only 2 star reviews that I should have chosen another ophthalmologist but Dr. Cohen had a pretty strong sales pitch and I took the bait. Listen to the reviews and make your choice wisely. I had such high hopes of being glasses free for the firts time since i was 9 years old.

Always nice and efficient. Pleasant staff and doctors. My go to eye doctor for several years now!read more

I cannot say enough good things about our experience with Hester Eye Associates. My goodness! I…read morewish every doctor was an attentive and helpful as he, not to mention the front office and ophthalmologist, who very patiently worked with us to find the exact right pair at the price level we were comfortable with. I highly recommend!

I've always liked the doctors I've had from here and I've been coming here for years. Nurses and…read moreassistants are very nice as well. I like that they have weekend hours and it's usually really easy to get an appointment!

Dr. Patel and Dr. Schoenberg are amazing, I'd definitely recommend seeing either! Helped me…read moreunderstand LASIK and get set up for it even though it was only my first time visiting this practice

They pressure patients, threatening to refuse seeing them unless they agree to surgery…read more These people only care about money, not their patients. This is terrible "care" It feels more like a meat factory. People are waiting forever to be seen. I am here with my mom, being her advocate because she is being pressured to do cataract surgery and she still does not know what that surgery will do. The doctor is very full of herself, very prideful, sad to watch‍

I had a great experience at Dorfzaun Eye Group. Debbie and Estelle were very pleasant and helpful…read morewith setting my appointment and checking me. The person (Sorry! didn't get her name) who did all my eye testing was very competent and explained everything in detail. Dr. Lam was also excellent, answering all my questions and explaining everything in detail. I didn't have time to took at glasses but I'm sure that will be a good experience, too when I get back there. Thank you all!

Money is all they care about, not customer satisfaction. Order a pair of progresive reading glasses…read moreover a year ago, but could never wear them. When I looked down at the foor, the floor appeared 10 feet away, When looked up through the top portion of the lense same thing. The only time I could get sharp vision was if I looked through the very center of the lense. 2 months ago I decided to try a new pair. Had the exam from Dr. Lam, and like before I was escorted to the optical side of the building for new frames. Yesterday I went to pick them up, but while there I could read 8, 10 and 12 point type. But the lettering on the wall which was 20 inches tall was blurry. The sample reading card 8"x8" I was holding looked like a trapazoid! Not Square! The young lady who was fitting me for frames said "we made a mistake and "they" must have over prescribed the lenses. Finally, this morning I called at 9:50 to cancel my 10:15 appointment. I live 5 minutes away. They receptionist said they are going to charge me anothe $50 cancellation fee because they have a 15 minute window limitation on cancellations! Go figure! They will not grant a refund, not part of their policy, even though they admitted by their glass-fitter it to being their own error! They got their $$$ and all they can say is sorry.

Doctor Eric Jennings at this location was highly recommended by a friend…read more When we had our first consultation with him, Doctor Jennings explained everything very thoroughly about Cataracs surgery and he answered all our questions. We saw a video and how the surgery will be performed. He explained about the healing process and how to apply eye drops and also about the restrictions after the operation. After the consultation we met with the insurance lady who explained about the insurance process and gave us some paperwork. Each person at this office was very pleasant and professional. We were very happy about this location because it's conveniently located close to our home. When it came time for the follow up visit, after the first eye operation, we were able to get an appointment for the next day after the surgery at this location with a different doctor. That was fine too. However, after the second eye surgery, our appointment at this location was cancelled. Reason was that there was no doctor available at this office. So, we had to drive far to another Woolfson office located at a very congested area in Atlanta. Again, the staff was nice. But we do not want to go back to that location because of the construction work going on nearby. The saga continues! We were able to schedule the next follow up appointment in Canton, GA. That was nice because we saw Doctor Paven Korotana who was at the Atlanta location. She was very nice and informative. Hopefully she will be at the Canton location for the next follow up visit. Overall, we are very pleased with the quality of care that my husband has received from Woolfson Eye Institute doctors and staff. The only complaint really is having to drive around Metro Atlanta area for different appointments,

Horrible!!! Run extremely late. Like almost 2 hours. Dr Patel is rude and was mean to another…read moreelderly patient. We will NOT be back. SEEK ANOTHER doctor and company.

I went here earlier this year for some new specs. I had gotten my eye exam completed at Target…read moreoptical which I love but was not impressed with their current selection. We went around to a couple different stores (in and outside of the mall) before landing at Pearle Vision. Although pricier, you were instinctively aware that the glasses were of better quality and the customer service was great. I didn't feel hounded or hassled at all as I freely took FOREVER to try on multiple frames. Keisha was great, being both very knowledgeable about the products and options, and assisting me in finding a frame(s) that complimented my face. She was also very patient. So, when it took me about 3 weeks to select 2 frames, she still worked with me as if I were a new customer or better yet, a loyal regular. I chose 2 frames and a pair of sunglasses all of which I love. I even returned to get the anti glare added on (which Keisha had recommended but I declined) after realizing it affected my driving at night and how I looked in pictures. Love the staff here! Check it out if you're in the market!

Nice people here. Not as "slick" and "polished" as Lens Crafters, but I left believing they were…read moreequally as competent. Well. As competent as mall eye shops go. People were in and out in a progressive manner for appointments. They even managed to work a few walk-ins in. The doctor, Dr. Amit, was very friendly, and really knew his eye stuff. I was impressed. Courtney, the office manager, got me in the door, with excellent customer service skills. How often do you hear that anymore? I think these folks try a little harder to BE good, and to give you GOOD, QUALITY service, because they know they're competing with the guys you see on tv all the time. I had a good experience, recommend these folks, and will be returning.

I came in looking to replace lenses for an existing frame I had bought 2 years ago. I was greeted…read moreby Starsha and the rest was history. She took her time to call other locations to check if they had my glasses in stock all while the store started picking up foot traffic. She was super polite and helpful. My intention was to change out my lense as I had been to this place the day before and felt like I couldn't find any frames that fit me. After we realized that there was no luck with the other stores, she got up and started picking out frames that I might be interested in. I didn't have to tell her anything.. I ended up picking up a frame/lenses that she chose. Thanks for the positive experience even tho I was hesitant since y'all Yelp reviews weren't quite up to par. If you're looking for a good experience with great customer service, as for STARSHA.

Horrible place to go. They gave me a prescription that was to strong and when I said something…read moreabout it they said that's your prescription like I don't know lol. I'm the one looking thru the lenses. The lenses on the glasses were to thick like a fish bowl. They didn't want to fix nothing. Horrible