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    BRS Backyard Bug Busters

    4.3 (6 reviews)
    Closed • 7:00 am - 12:00 pm

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    9 months ago

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    6 months ago

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    Quality Garden Designs - Damaged backyard and not finished work

    Quality Garden Designs

    (4 reviews)

    I first became acquainted with Dennis O'Rourke and Adam Strohl back in September of 2015, at which…read moretime I contracted with them to perform landscaping work at my property. More than pleased with the services provided, I continued to utilize their snow plowing services this winter, and once again was not disappointed. During the worst snow storm that we had this past season, they plowed the driveway, cleared the walkway, and made sure that our vehicles could make it out of the driveway, before they left, assuring me that they would be back again to ensure that we would be able to get to work on Monday. Needless to say, they kept their promise. To this day, Adam, Dennis and their crew continue to provide a level of commitment and satisfaction that I have not encountered in some time. Prior to the spring season, I once again met with Adam who presented me with a detailed Maintenance Agreement which began in March and end in December with Fall Cleanup. The Agreement is a detailed "Menu" of services which not only identifies each specific service, but the months during which the service(s) would be performed and the pricing for each service. The services offered were: Spring cleanup/power dethatching/weed control/shrub fertilization/monthly ground maintenance/pruning/lawn aeration, over seeding/fall service cleanup (leaves & removal). The nice thing is that you do not need to contract for all services, but can pick and choose from the wide range of services they offer. This is great, as you can then budget for the services that you need and can afford. In addition, they can provide a myriad of other services; all you have to do is ask. And that's another great thing about Adam and Dennis, you can ask questions; and they will answer you, and if they do not have the answer right away, they will get back to you. Also, I had concerns as the property has septic cleanouts, which can and had been damaged in the past, by our previous yard service (though they did fix them right away). Adam assured me that they would make note of these and so far so good. Adam and Dennis continue to be two of the most professional, respectful, honest, industrious, reliable, hardworking individuals that I have met, and now have the pleasure to get to know. I look forward to working with them for some time to come.

    I hired Anthony O'Rourke after receiving a recommendation and trusted him to complete work on my…read morebackyard. I paid a $5,000 deposit, which was a significant amount of money. Unfortunately, after only a few days of work, the project was left unfinished. My backyard was left damaged, and despite my repeated attempts to contact Anthony, I have not been able to resolve the situation or get my deposit back. I have the contract, proof of payment, photos of the work and damage, and our communications documenting what happened. This experience has been extremely disappointing and stressful. I regret choosing this company and strongly encourage anyone considering hiring them to carefully check the contract, payment terms, references, and make sure everything is documented before making a large deposit. I am currently taking steps to resolve this matter and recover the $5,000 I paid.

    BRS Backyard Bug Busters - pest_control - Updated October 2026

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