TL;DR - Does good work but sucks at dealing with clients.
Found Erin on instagram. Her work looked impressive. I made an appointment a month in advance. My phone number ended up changing between then and the appointment and I didn't think to update it with her. Side note-she also had my email which she successfully used to contact me before appointment day.
I was taken aback by our first interaction in person. She seemed particularly perturbed that I didn't update my phone number since she tried to send me the consents for the procedure via txt the night before. Instead of being welcomed as a new client, she made me feel like I had done some thing wrong.
I was close to just walking out of my appointment because of the bad vibes but figured I already paid the deposit and gave her the benefit of the doubt. Maybe she was just having a bad day. I don't really have any complaints about her work. Although, as another reviewer wrote, she does not take kindly to critique or what you're seeing as the client.
Anyway...my initial appointment was the day after thanksgiving. The weeks following as you can imagine were very busy for since it's the busy season for my job plus all the other craziness that comes with the holiday season. I txt her back after my schedule was manageable for the follow up appointment. In my txt I told her I could be available during the week most days after 3 and most Saturdays. She had an opening the upcoming Saturday which I declined bc of a conflicting time. I wasn't sure that I'd be able to make it to Marietta on time for the appointment. Her stating that I was in my 8th week seemed accusatory in her message. Didn't think it was a big deal if I saw her for follow up 8.5-9 weeks post. If I had, I would have done this whole thing during the holidays. She responds the next day saying there isn't another opening for that same Saturday. She doesn't offer any other times. Doesn't offer any way to make a follow up appointment at all. Doesn't seem to care about making her clients feel welcome or appreciated.
Overall her technical work is good but her approach to interacting with clients made me regret ever giving her any money. read more