Love this studio- the front staff is always friendly and facility clean and bright…read more My stylist is Alisha Safford and she is AMAZING! I had tried at least 4-5 others and her works is just simply the best. My lashes stay on longer when she does it, they always look great and mainly- they make ME feel good without having to put on as much make up. I get the classic and EVERYONE compliments me that they love my lashes- what mascara as I using?!?! They don't know that my lashes were professionally done and when I tell them, they had no idea lash extensions could be made to look so natural!

My second and last time coming here. I came in with the impression that the last lash tech that did…read moremy lashes was still going to do my lashes. Nope. Someone new. Wasn't informed anything. I was ok with someone new. Last service was going well. At the end when she went to remove the tape and gel pads she ripped it off and pulled my bottom lashes in the process making BOTH of my eyes water. I didn't like that and my lashes were basic. Nothing special. The last lash tech did a better job. I get to the front to schedule my next appointment. The assistant manager asked me how was the service. I told her what happened and I didn't like the last tech and I do not want to use her again. She said she would make a note on my account for the future. Randomly I get notified that another $10 was charged on my card. When I asked why she said it's a master stylist fee. And I said I wasn't aware that the person I was using was a master stylist. She said all of our techs are. So I said you should have mentioned that to me 2 weeks ago when I was here signing up for the membership. She just had a smug look on her face and asked about scheduling my next appointment. I told her I would book online when I wanted to come back. I walked out and sat in the car and decided I wanted to speak to someone higher up. When I went inside and asked her she said well I'm the assistant manager. I said you are the assistant you don't apologize for my experience nor disclose information. She said I told you about the master stylist fee last time and hug paid for it. I said I paid a full lump sum that included a tip and I didn't pay attention to a master stylist fee nor did I receive a receipt to see that. I told her I didn't want to come back at all and I wanted the other portion of my membership refunded and I wasn't coming back. She did refund it. But be aware. Shade stuff here. I will NEVER come back

Kalia is a lovely person & appears to be very skilled. In fact - my review is for an experience…read morefrom February (nearly 7 months ago) because I wanted to make sure I gave an informed, well balanced review - so here goes: The location - The location is inside a salon on Roswell Street - very small salon & very tiny parking lot - almost obliterated by what appears to be a used car lot (unsure) - so its easy to miss. The salon is an open air salon - which means there are no walls / door to block your service area and you can hear and smell everything going on while you are getting your lashes done - but 1) there was only one customer being serviced during my visit - and though they were loud and chatty the entire time - it wasn't super obnoxious and 2) Kalia's service area is in the salon rear, so you do have a sense of privacy. No stars deducted for this The customer service (during) - A little background on me - with my family commitments and workload - I really have let things slide when it comes to my personal appearance, let alone pampering myself and getting dolled up for the SO. For that reason - I decided to pull out all the stops for Valentines Day. That meant - a trip to the stylist for a cut and color, a visit to the nail salon, wax salon, you name it. I had never had lashes applied before (professionally or the inexpensive at home strips or individuals) and was worried about looking 'overdone.' So in that vein - I was very worried before our meeting - because we never actually had the chance to speak via phone so that I could discuss my desired look. She works A LOT & tends to be reachable via text only. So my questions / appointment scheduling were all done via text. Once I arrived - I had a great experience during the visit. After blocking out the semi-loud conversation between the stylist and her 1 customer (up front) - I found Kalia to be warm, funny and down to earth. She appears to be beautiful person (both inside and out). She was EXTREMELY thorough and presented me with photos and policies before we began. I wasn't crazy about my brow tinting - but that's more of personal preference thing. I loved the look of my lashes though. They gave me the exact look I'd hoped for - natural looking but still voluminous. 5 star experience The customer service (after) - Here's where it gets hairy. I lost a good bit of lashes that first night and I work nights - so this was before a shower or sleep - and I texted her (with pics) to inform her. She said losing some lashes the first night was normal. Let me be clear - she did indicate at this point that I could come back in that next day - that evening - but I couldn't because I was going out of town at noon to take care of something for my elderly parent - under no circumstances could I reschedule. And because of the holiday (Valentine's Day) she was not available to have me back in that morning or any other time during her customer satisfaction window. Over the next 48 - 72 hours (2 - 3 days) the lashes on the left side of my left eye fell out an alarming rate. I kept Kalia informed & I exchanged SEVERAL dozen text messages and pictures (posted here) after that. And she was respectful during these exchanges - but stood by her position that A) her lashes and glue were not the issue - and B) that 'lashes were not for everyone' and C) that her policy (which I signed) indicated that I had to come back in within a certain window of time to get my lashes filled in if I experienced problems (even though BOTH of our schedules - my going out of town / her heavy booking due to Valentine's Day - made this impossible.) But here's why I decided to write a review. Since my experience with Lashout! - I've had my lashes done again. Won't mention the salon name here - for fear that it might seem as though my review was written to garner business - and pull business away from Lashout! During the first week of July (for upcoming bday), I had my lashes done again at a different salon (second time ever in life) and after that service - even though around the second week - I had pretty much abandoned all the aftercare instructions - my lashes were still full & glorious. I washed my face, rubbed my eyes, you name it (because I was birthday was over and wasn't worried about looking cute - lol) and these lashes stayed on. My lashes still looked pretty good even at the 4 week mark and my final final lashes hung on until around the 6 week mark (though they looked pretty crazy at that point - I was afraid to pluck the final few stragglers). Wrapping up - I know - I will probably get a snippy, snarky, condescending (I'm high maintenance - or you can't please everybody, etc), response from Kalia - and my review will probably get flagged by the formidable LashOut! fan club - but I felt compelled to post this review now that I've had the opportunity to get my lashes done elsewhere. On yelp, 2 stars means "Meh. I've experienced better." And now I have.

I HAVE never had someone cancel an appointment on me TWICE! The first time she cancelled the DAY of…read moredue to family emergency. I understand stuff comes up so I rescheduled. Then she cancelled the night before my "makeup" appointment.....the day before my vacation! Didn't offer a discount or nothing. Put me in a bind......I COULD HAVE FOUND SOMEONE ELSE! If you book with her just know your appointment will PROBABLY GET CANCELLED. WISH I COULD GIVE NO STARS!!!!!!!

This is my first 5 star yelp review of any business…read more I go the Lady Volume done yesterday by Amelia. She did a wonderful job ! I booked for a Lady Classic but looking at other reviews I was nervous that the impact would be too slight so we switched it up. I'm pretty new to the lash life so I put my trust in her to frame it around my eyes the way she thought was best (cat eye) & I love the result. I booked this appointment last minute and this was the only time slot & service option they had available however I really am happy with the result. Overall the customer service was outstanding, quality of work and time management (30 min) on point . Amelia also taught me more about lash placement so now I am able to be more specific when getting them done . 10/10 highly recommend ! P.s that picture is funny, lol I was trying to get a good view of the curl.

I have been going here for 2 years and the quality has been fantastic until my recent visit where I…read morehad an eyelid infection and they were falling off just a couple of days after. Not sure what happened but it was a new technician who worked on my lashes. If I ever come back, I would have to remember to always book Zakiya instead. Because of this, I am looking to see what other lash extensions providers are in the area.

My Mom and I decided to get out of the house and get our toes cute! I'm glad we did! This place is…read morepretty nice. They keep the acrylic nail people away from the regular folks so you don't have to smell that acetone or whatever it is. I had a very hard time understanding the lady doing my nails, but the guy next to us was able to translate. Place was super clean. People were fast. I'll definitely be back!

I've been to 2 other nail salons in search of a home, and I think I've found it. This is a smaller…read moreshop in a very convenient shopping center, close to restaurants and shopping. Immediately upon entering, I noticed a neat, clean, and simple-but-elegant salon. The gentleman who greeted me was friendly and welcoming. I came in around lunchtime, didn't have an appointment to get my nails re-dipped, but he had no problem finding me a technician right away. I'm horrible with names, so I can't remember they guy who did my nails, but he was amazing. He was engaging and actually ASKED what I wanted as to the shape and length of my nails. He took all his materials out of sealed bags, which I'm glad to see. He made sure I liked the color once it was on, and I got the extra moisturizer/hand rub at the end. What I did notice the most is that my nail beds don't hurt after having them redone. The entire location was clean and nicely decorated with plenty of pedicure chairs in the back.

I cannot say enough about Paige and Natalie. I have been a client here for over two years, every…read more2-3 weeks, and have never been disappointed. Questions and concerns are handled immediately and happily. Paige is very proud of her studio, as well as her talent, and for good reason--she is the best. The spa-like atmosphere, the elegant gift shop and even the soft, engaging conversation between Paige and Natalie while they're working their magic is soothing. Paige Connor is not only one of the best lash technicians in the country, she also teaches the art and technique of lash extensions to qualified aestheticians in the school she founded. Lash extentions are fun and beautiful and can really boost a woman's confidence. I'm 57 and don't wear a spot of makeup when I have my beautiful lash extensions. I wash my face, shower, sweat like crazy when working out. Never a single issue. But...beware... ...the convenience, comfort and gorgeous look of lash extensions are worthless and even dangerous if not applied and maintained by a highly trained professional like Paige or one of her staff. Technicians must be knowledgeable of the weight, length and curl pattern of the client's natural eyelashes, match those to the individual lash extensions, and carefully apply each extension so that the desired look is achieved - whether that look is classic and natural or over the top glam. When done properly by a well-trained technician, NO damage is done to the natural lashes, no loss of natural lashes occurs, and they're COMFORTABLE. I've had lash extensions done by Luxury Lash Lounge for over two years, continuously, and occasionally I go a month or two without, in order to check the health of my natural lashes. I've never had a single issue. My ophthalmologist once even commented on the precision and expertise with which my extensions were done, and said they were the best he had seen. And they see thousands of patients with lash extensions! A bit on sanitary practices. If I'm in the chair and Natalie or Paige (whoever is working on me) has to step away for any reason -phone call, walk in client, vendor, whatever - they return with FRESHLY washed hands. They make sure your face is FRESHLY washed and your lashes are scrupulously clean, whether it's an initial application or a fill in. They have a gorgeous restroom with fresh towels and mild, skin soothing, lash-safe cleanser in case you forgot to wash your face before your appointment. EVERYTHING that can be sterilized IS sterilized. On the application itself, Paige is so invested in her profession that she has developed her own application tools and her own proprietary formulation of lash adhesive. I am EXTREMELY sensitive around my eyes and I have never had a single issue or problem. She's that good. Before you get lash extensions anywhere, safety and hygiene are at least as important as cost and appearance. And at Luxury Lash Lounge, you get all those things. Tell Paige and Natalie Mary sent you. You will LOVE the way you look and feel!

Natalie and Paige are the absolute best! I've been a client…read morefor many years and routinely get compliments on my lashes.

I scheduled my appointment with Ina and she is the most amazing eye brow artist. I wanted soft…read morearched brows that weren't too thick to match my current eyebrow shape. She took the time to redraw the outlining because my brows are uneven. I was able to tell her what I was most insecure about, and she worked with that. She was incredibly considerate when I mentioned I would like them "a bit closer together." 100% recommend. I can't wait to let all my clients and friends know about her. This has been the most incredible experience and the biggest boost in my self confidence.

I had such an amazing experience with Erin, who was my brow artist. They took their time with every…read morestep of the process, making sure I was comfortable and happy throughout. The attention to detail was incredible--my brows came out looking so natural and beautifully shaped. I've already received so many compliments, and I honestly couldn't be happier with the results! The studio itself is adorable, cozy, and super clean. The vibe was so relaxing and peaceful that I almost fell asleep during the appointment. It's truly the kind of place that makes you feel taken care of from the moment you walk in. I highly recommend Erin if you're looking for perfect, natural-looking brows and an overall great experience!

My experience at this Deka location (as opposed to the Chamblee location) was SO much better! To be…read morehonest, with my experience in Chamblee I honestly just wanted to use up my benefits so I could cancel and find some place else but Deidre redeemed the brand. I wont lie, the prices are in line with what I was paying much closer to home and I do have to travel a while to get there but the ability to make an appointment on the fly and not get hassled to get a whole new set as long as half the lashes are still there is totally worth it. Plus the special they are running 80 for a new set is hard to beat here in Atlanta. I saw someone elses review complaining about the lashes not being mink. Cmon folks, anyone that knows anything about lashes knows mink costs much more. Pick your battle. Back to Deidre though, I walked in 5min late and when I asked to use the restroom she didnt catch an attitude or anything. As a matter of fact she pleasantly directed me to where it was. Unlike Chamblee location, Deidre professionally wore a mask and used hand sanitizer as well as a pleasant lotion before starting her work. I also noticed, unlike Chamblee, she used the fan to help dry. She was also very meticulous with her work. In the end, I could tell a big difference in how my lashes looked. I will definitely be booking with her again. Deidre is the woman, the woman you want to book with!! The bed is the same as Chamblee but for some reason I was much more comfortable despite having several herniated discs that made my last appointment nearly unbarable to sit through.

I usually go to the Johns Creek location and they are amazing. However I just moved so the marietta…read morelocation is closer. They never sent me an email or a text to confirm my appointment until 1 hour and 30 minutes before my appointment (which I didn't get the texts) and then when I didn't respond immediately they cancelled my appointment and instantly filled it with another client. The woman on the phone was also no help. Luckily the Roswell location is helping me so if you go to a deka lash don't make it the Marietta location.

I've had 2 appointments with Ciera, both times makeup was flawless! she's very professional and…read moreflexible, you tell her the look your going for and mission accomplished! she also offers makeup classes. Ciera is very knowledgeable of Social Media, she gave me tips on how to boost my posts, awesome experience! I have referred her to friends and I will definitely be using her again.

Ciera is an awesome talent! Very professional. She made sure every detail met my desired outcome…read more She exceeded my expectations. I selected her to do my graduation makeup and it was amazing!!! That day everyone complemented my look. She made the makeup look effortless and flawless. I will definitely use her services again.

I've got my lash done in classic style by Amber and I can't be more satisfied! The shop is clean…read moreand sanitized after a customer leaves and I was the only customer in the shop which was relieving in a times like this (covid). Amber was super chill and I had a great time talking to her. I didn't smell any glue during the procedure which some salons have and my eyes are so comfortable like I don't have the extensions. I'll 100% go back and recommend anyone looking to get their lashes done professionally and not overpay.

Deidra is great! She really does an excellent job and will never make you feel bad about…read moreaccidentally waiting too long for a fill (but try not to wait too long). Her fees are fair which is appreciated.

It was ok , I gave it a 4 star as the lady who was doing my feet was friendly as gave a good…read moremassage. But the nails didn't come out the way I expected, had be told where it was missed and not cut properly. It's clean and quiet in there , make sure to take your iPods with you .

I really enjoy going to this salon. I went a while & it was totally deferent. Victoria runs it so…read moremuch better. Great service & very attentive. My pedi today was fabulous. Thank you Nail Envy soon to be Genesis.