I was having a problem with air in my water line and he came and checked the system. He had…read moreinstalled the well a couple of years before I bought the property. He was very careful and explained everything as he worked. He understood the problem and didnt try to upsell equipment or time. He is a trustworthy person.

Great people. They are honest and do the work they say they will do. Greer drilled our well in…read more1993 and just replaced the pump for the second time! Amazing. Can't say enough!

Atwater just finished my home potable well in Crownsville. Jason went above and beyond to install a…read morenew well at my property. He was able to position his equipment and complete the work without damaging any property or utilities. As a geologist, I was very careful selecting a driller and I am very satisfied with the quality of work. Jason took care of all permitting with the County without any issues. I would highly recommend Atwater to install a potable well in Anne Arundel County, MD!

Made an appointment a week in advance. Never showed up the day our appointment was. I lost half…read moredays worth of work for him to not show up. And he never contacted me. I have to call him 40 min after our appointment time for Jason to tell me he was not coming. Also his mailbox is full and can not leave him a message.

We recently had a well failure that could not be resolved. Calling 2S was the best solution I…read morecould imagine. From the very beginning, they were responsive, great communicators, expeditious, and professional. Even squeezed us in to their very busy schedule to deliver a new well (460 feet deep) in just 4 days! Great experience and they are highly recommended.

Amazing service!! Highly recommend these guys... My bladder/pressure tank decided to stop working…read moreon Christmas Eve morning. Always great when you're hosting 15 family members at your house for Christmas eve dinner. Called one company and they couldnt make it happen, guy gave me the # for 2S Well Drilling and they were at my home within the hour. After a couple of quick checks to find the issue, the service tech had my old tank ripped out and a new one installed within the hour! Thank you so much for saving our Christmas at our home!!

My husband and I had been considering getting a whole house generator for several years. After my…read moreelderly mother moved in with us, we finally decided to pull the trigger. We reached out to this company based on the referral of someone who I know and trust. One of the owners came out and did an overview and explained our options and provided estimates for each of them. She explained how the process would work. Their company handles every aspect of the process. They handle obtaining the permits, scheduling all inspections, and and they have all of the necessary trades people on their staff, with the exception of the company that had to drill for the propane lines. First, let me say how amazing the installation team was. Dave - Lead Electrician Dave was fantastic. He had to move some furniture to access the electric panel inside, but he did so would care and made sure to put everything back just as it was originally. He was very knowledgeable and personable, as well. Nick - Electrician Nick was fantastic. I had a bunch of questions when he arrived, and he patiently answered all of them. Pat - Gas Fitter Pat had to come out several times because we had issues with the county inspections and he was the one who resolved them. He was efficient, friendly, and very knowledgeable. Tyler & Mike S. - Helpers On the day of install, Tyler and Mike were part of the team and they were pitching in and helping everybody with whatever was necessary. They were one of the first to arrive and when I went out to greet them, they were very polite and friendly and helped to explain what I could expect over the course of the day. Everybody was incredibly friendly, knowledgeable, and professional. They were also very respectful of our property. The company that was used to drill and run the propane lines, also very professional and respectful of our property. I truly appreciated the fact that this company handles all aspects of the process, from providing the estimate, up until installation and final inspection. I also found the price to be very fair. With that being said, I found communication between the different people that I dealt with to be lacking. I had to be incredibly proactive and basically act as my own project manager. That is not to say that the entire staff wasn't friendly and professional. They were. However, I appreciate and expect a more proactive communication style and I just didn't feel that I got that. I do realize that a process like this has a lot of moving parts and that I was not their only customer. With that being said, I would still recommend this company to anyone who is looking to install a whole house generator. They were professional and did handle all aspects of the process so I wasn't having to coordinate gas fitters, electricians, handling, county inspections, etc. The owners, Mike and Sarah, are both very nice. Mike came out after the install to do the overview and initial start up. He was also just out to install the fuel tank monitors. If you are looking to get a standby generator, I would definitely give them a call.

1/5 I rarely leave…read morenegative reviews, but my experience with Generac of Annapolis has been incredibly frustrating and, at this point, unacceptable. I purchased a new 27kW whole-home generator in June for more than $21,000 and pay another $41/month for monitoring and maintenance. Since installation, the generator has gone down THREE times and has spent an unacceptable amount of time inoperable. What makes this worse is the customer service. The system is advertised as having 24/7 monitoring, yet I have repeatedly been the one calling THEM to find out why my generator is down. On multiple occasions, the person answering the phone either had no information or told me someone would call me back. Those callbacks routinely never happened. During the latest issue, their technician suspected a gas problem and told me Generac would coordinate with the gas company. A week went by with no communication. When I finally called, I was told that I should contact the gas company myself. So after spending more than $21,000, I was coordinating my own troubleshooting. When the gas technician came out, he told me Generac had installed the WRONG GAS REGULATOR and that it needed to be replaced. I called Generac while the technician was standing there so he could explain the issue directly. Their representative took notes and said they would be provided to the service team. Two days later--nothing. I called again, and the representative couldn't even locate the notes from the conversation with the gas technician. She said she would manually write everything down and put it on the service team's desk. I specifically requested a status call the following day. Again--nothing. At that point, I filed a complaint with the Better Business Bureau. Unfortunately, even that did not result in improved communication. I STILL had to call Generac myself to get a status. I was then told they were coordinating with the gas company to determine what the issue was. That was more than a week ago. I called again two days ago looking for an update. The representative could not provide me with a status and told me the subject-matter experts handling the issue were out for the remainder of the week. So after three generator failures, multiple calls, a gas-company inspection, a reported incorrect regulator, repeated missed callbacks, and now a BBB complaint, I STILL do not have a clear explanation, repair timeline, or resolution. Equipment can malfunction. I understand that. What I cannot accept is a brand-new $21,000+ generator repeatedly failing while I continue paying for monitoring and maintenance, combined with poor communication and virtually no proactive follow-up. I purchased a whole-home generator for reliability and peace of mind. Instead, I have spent months chasing updates and trying to coordinate the repair of a system that Generac of Annapolis sold and installed. Based on my experience, I absolutely cannot recommend Generac of Annapolis. For the amount of money these systems cost, customers should expect significantly better installation quality, communication, accountability, and service. At this point, I simply want the brand-new generator I paid for to be properly repaired, tested, and reliable--and for someone from the company to take ownership of resolving the problem rather than requiring me to continually chase them for answers.

We called Mahon and appreciated their rapid response and superb work to correct a leak caused by…read morethe deep freeze this past winter. We have a ca1930 house and discovered a slow leak buried in a wall of the guest house. Shane's decades of experience made quick work of this repair with impeccable copper line replacement and installation of new ball valves so we can properly winterize this space next winter. Many thanks for this excellent service at a reasonable price.

Mahon plumbing did a wonderful job helping us with a backup in your drain and installing new sump…read morepumps. they were professional every step of the way, and would recommend them to anyone

the delivery guys were great.I could not have asked for better service.They went above and beyond…read moremy expceptions. Great service!!!J Jeff T

My 18-year-old over-the-stove Microwave died on Wed!!!. Thurs I phoned Applianceland…read more Copper, in Annapolis, found the model # that was now replacing it. I was concerned re dimensions! Within minutes, he told me it was at the warehouse, that he would email me the quote, and could put me on the Sat. delivery/install/haul away schedule. He phoned to ensure everything was clear, and I gave him my card no. The quote was more than reasonable (I had searched other sites!) By Sat at 11, the microwave had arrived, was installed, and the job finished! The installers were efficient and delightful to deal with! In my long life I have NEVER had such a seamless purchasing experience, and I cannot recommend them highly enough! All in all, it gives me hope that the right way to do business hasn't disappeared altogether. Applianceland, Copper and the installers were very impressive!

This place reminded me of my grandfather's garage. Don't expect a fancy sales counter or…read morecutting-edge customer service technology. This is just a guy working out of a garage. That being said, the guy is great at what he does. Jim actively looked for ways to save me money. For example, he sharpened the blade and cleaned the air filter. Any other shop would have replaced both, resulting in a higher bill. Costs of small parts were included in the hourly rate. The only negatives were that he does not accept credit cards and I found his published operating hours to be a suggestion. Call ahead to make sure that he will be there and take adequate cash with you.

You can't possibly find a better repair shop in the Crofton/Gambrills/Odenton area. Jim is…read moreextremely knowledgeable and doesn't take advantage of you. Quick, reliable repairs!

Awesome company . Prompt service . They have service my septic tank three times . Always very…read morefriendly and explain everything in details . Very good price .

Dale and Andrew came with in 2-3 hours of my call. And did a great job went well beyond any other…read morecompany that we have used. Would highly recommend based on service and cost.