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    Browne & co

    3.9 (16 reviews)
    Ultra High-EndCafes, Bakeries, Home Decor
    Open 9:00 am - 5:00 pm

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    Cute gift ideas!!
    Diana H.

    The cutest home accessory and gift store in Darien!! & along with the best food in the cafe in the back. You can get everything in just one stop their cafe also has tons of gluten free/vegetarian & vegan options !! 10/10 reccomend

    Don't let other posted photos fool you like i did. This is the cake I received.

    If I could give this place 0 stars I would. Prior to this order, I was a loyal customer for 26 years. I looked at their wedding cake book and selected a beautiful naked cake with cascading tiers of berries, small pink confectionery flowers, covered in a delicate dusting of confectioners sugar. I explained that the venue was 1.5 hours away and the wedding was in August. The baker said that was 'no problem', and that they would deliver for an additional cost. I stupidly assumed that it would be in an appropriate professional refrigerated truck. When I found out, 4 days prior to the wedding, that the cake was going to be transported in the back of a SUV, I was very concerned. The baker assured me they 'did this all the time' and it would be fine. It was not!! The cake I received looked nothing like the cake I ordered: it had a small fraction of the berries, and some oddly placed fresh flowers, plus it was titled over. It was just embarrassing. All the guests commented, and many referred to it as the 'leaning tower of cake'. It looked awful in person but, more importantly, in the wedding pictures. Honestly, I think I could have made a better looking cake. To add insult to injury, after the fact, when I complained, the answer I got from both the baker and owner was 'I am sorry you were disappointed', like it was my problem that I expected the cake to look like the one I ordered. A little customer service would have gone a long way here, but I got none. There was no acknowledgement that the cake was not the one I ordered, and no explantation or apology for the poor presentation and tilting. So, I sent a picture of the one I ordered vs the one I got, and still no explanation. The owner finally did acknowledge the tilting, and said she would issue a partial refund, but also never did!

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    11 months ago

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    2 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    10 years ago

    Business owner information

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    Diane B.

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    10 years ago

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    11 years ago

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    10 years ago

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    Diane B.

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    Ask the Community - Browne & co

    Review Highlights - Browne & co

    Diane and her staff did a great job setting up everything, the tables and the venue were so beautiful.

    Mentioned in 2 reviews

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