I have been going to Vision Square for about 3 years. I see Dr. Corey Burr. She is excellent. Very…read moreknowledgeable, through, patient. She takes time to explain everything clearly. I KNOW she really cares about my eyes. I was greeted by Lily. She did the eye tests and updated my chart. I found her to be friendly and kind. The wait is usually about 15 minutes. I DON'T mind if I need to wait a little longer. I think perhaps the patient before me NEEDS a few extra minutes. No biggie for me... kindness and considerationis free. I can wait. The office is spotless. The staff are neat and clean , usually wearing color coded scrubs; very professional. Dr. Burr.... you ROCK !!

They were extremely awesome and go above and beyond. Glad we found them. Staff is super friendlyread more

Dr Hawkins and the entire staff are the most kind, compassionate and caring group of people I have…read moreever met. From the front desk to the eye exams to Kimberly the surgical scheduler and of course Dr Hawkins you cannot ask for any more superb treatment.

Seamless service and everyone was very nice. Dr Schadt was excellent. Had Posterior Capsular…read moreOpacification to be corrected with laser.

Should not close for 1 hour 12 to 1pm. Most businesses do not do that. Drove over here and then had…read moreto wait for 1 hour for them to reopen. Does not make for happy customers.

Dr Burr is a fantastic eye doctor. She listens. Love Vision Eyecare. Entire staff is excellent.read more

It is my understanding that Chris Moshoures has been in the business of providing vision care to…read morethe general public in this geographical area for over four decades. After relocating to the Grand Strand area from Laurinburg, North Carolina approximately three years ago, I began searching for an excellent vision care provider. After being served by Vision Square Eye Care for the past 18 months or so, I now plan to resume looking-----because this long-established organization is clearly unable and unwilling to meet my vision care expectations as indicated by the review/rating they are receiving herein. While Dr. Moshoures has not personally examined me, another Optometrist (Debra Webb) who is employed by his organization has. When I recently discussed with him various aspects of the Calabash Office support staff's earlier unprofessional and disrespectful behavior toward me, he seemed to be receptive to this feedback; and even led me to believe things "would get better" since he had since terminated one of the individuals in question. Webb's interpersonal relationship skills were also in question, but I chose not initially raise that issue with him; since she had only examined me once before. Following my second (and final) annual eye examination with Debra Webb on December 5, 2017, I provided Dr. Moshoures with some detailed and candid feedback (in writing) regarding the quality of care I received during that visit. He had earlier requested (during a personal telephone conversation) that I submit this feedback following the December 5 visit. The feedback I subsequently provided him about a week later addressed, among other things, such issues as office wait time, total amount of time it takes to complete the entire examination, the overall office climate, the disjointed manner in which patients are seen, an unfortunate interaction between me and a Office Tech; and my perception of the tenuous patient-provider relationship I currently have with Debra Webb. All of this notwithstanding, I endeavored to end the feedback on a positive note my complimenting him "on the quality of his organization". This perception has since drastically changed. Upon receipt of this candid (written) feedback, his entire demeanor toward me immediately changed. Indeed, he and his staff seemed to turn completely against me and set about discrediting me as a patient by constructing a "picture" of half-truths and no-truths encompassing my most recent experience in his Shallotte office; buttressed by fabricated information gathered from a earlier visits at that Calabash office. He was assisted in these efforts by allowing Debra Webb to submit a separate personal "attack" letter labeling me as being both "arrogant and "possessing and disrespectful demeanor". All of the allegations were made without providing me with an opportunity to "tell my side" of the story in order to "set the record straight". Given the set of circumstances, judgements and behaviors outlined above, I cannot envision ever recommending Vision Square Eye Center to someone who is seeking high quality vision care services.

This place is great. I had a case of pink eye, I called and they fit me in within a hour. The…read moreSouthport staff is kind and gracious. No one recoiled at the appearance of my eye. Dr DeLauriers is fantastic. She always remembers me and my personal life. She is respectful and polite. I could not have asked for better care.

I had an appt yesterday with dr demarino to deal with some recent eye symptoms I was experiencing…read more the dr and her team were excellent, and the whole process was relatively stress-free. I would highly recommend dr demarino and the team at wilmington eye.

No one answers the phone . No one answer s phone even medical record impossible to get on patient…read moreportal. . I am transferring my stuff!

Vision Square is an excellent place for eye care. Dr. Burr is my Optometrists and does a very…read morethorough check of your eyes. Great staff, very friendly, explains all the procedures, and does an outstanding service. I highly recommended them.

They sold me a pair of glasses the lenses of which began to deteriorate and when I returned them…read moreand showed them what had happened they blamed the victim. They claimed I must have mistreated my glasses. All the other pairs I've had have survived nicely. Clearly this pair that was sold to me was not suitable for the ordinary purpose of eyeglasses. Vision Square was the party with which I had a commercial relationship, not the manufacturer. I expect Vision Square to take responsibility for the shoddy Goods they sold. They refuse to even acknowledge culpability

The staff is amazing. Dr Wallent provided good details and explained my results very well.read more

Recently, I went to The Eye Center, 3500 Oleander Drive, Wilmington, NC, for a standard eye…read moreexam/contact fitting. The message on my voice mail confirming the appointment stated that my portion would be $39. Upon arrival, my out of pocket was increased to $59. When the exam was finished, I was required to pay $185. I was advised that Dr. Wallent decided that I needed a medical exam which was not covered by my Blue Cross Blue Shield insurance. I have never had a medical problem with my eyes nor was I advised that the fee would increase dramatically. Back in Ohio where I am from looking at the health of the eyes was a standard part of the eye exam which was covered in full by Blue Cross Blue Shield of Ohio. During my time as Director of Investigations for the Summit County Prosecutors Office in Ohio, we worked on insurance fraud cases regularly, so I am familiar with the form and structure of how they work. This particular type of overcharge is a classic example of "Bait and Switch". A truly insidious example of ripping off the consumer. My plans are to file complaints with Medicare, Blue Cross Blue Shield of NC, and the The North Carolina State Board of Examiners in Optometry. I look forward to these various agencies looking closely at the billing practices of The Eye Center where they may find thousands of cases of over billing, insurance fraud and Criminal Theft by Deception. I would not recommend The Eye Center under any circumstances. This review will also be posted on Google and Yelp.

Dr. Craig is amazing! I always look forward to seeing him, and especially my recent follow‑up visit…read moreto thank him for saving my life. He was persistent over the past year in searching for the cause of my worsening left‑eye vision. He referred me to three eye specialists--a cataract specialist, a retina specialist, and finally a cornea specialist, who ordered a brain MRI. The MRI revealed a tumor pressing on my optic chiasm, which was responsible for my vision problems. I had the tumor removed a couple of months ago, and because Dr. Craig cares deeply about his patients and pursued every lead, I would never have discovered the brain tumor otherwise. I am still healing, but thanks to Dr. Craig, he will always be my hero!

I've given this practice a couple chances. Last year I was in severe eye pain, they couldn't fit me…read morein at all - ended up being diagnosed with eye shingles by Wilmington Eye. Today I came in for my annual. Scheduled online and received no confirmation. I thought my appointment was 3:30p but it was 3:15p. I showed up at 3:27pm and was told I was late and would have to reschedule. Told the front desk staff I must have written the time down wrong but never received a reminder to confirm the time and she said they only text reminders - no phone calls or emails. I was not opted in to text messages. When I asked if there was not a grace period, they said it was 15 minutes. I was there within the grace period and they still refused to honor their grace period.