Some of the staff is rude. Particularly the lady that services the first chair. However, she does good brows. I've been dealing with the rudeness because I can't find anybody else that threads. Today I walked in and wanted to use the bathroom before getting started. However, I was told there is NO bathroom for customers. To be named as a Brow & SPA with no customer restroom is crazy. I already hate coming to this place because of the rude staff, but today might just be my last. read more

Me and my friend went to go get our eyebrows done and my friend had a horrible experience. She got a wax by a young lady there and she didn't do it correctly. The wax was in her hair and she left so much hair it was ridiculous. She was on the phone the whole time too rude as hell. Do not get a wax there !!! read more

Brow & Spa - Hair left - Waxing Near Me - Murfreesboro, Tennessee

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Walked in and asked do they do individual lashes; ended up with little clusters for fill in and in like 20 minutes she was done (brows tinted also). In 24 hours the ones she put on fell off and lost the rest of my original lashes!!! I'm pissed!!! 175 for originals plus paid 90 to them! Within 3 weeks all that money down the damn drain!!! DO NOT GO HERE TOTAL WASTE OF MONEY!!!!!!!! read more

They were speedy and quick with there services and I would totally recommend trying them

This place is playing a dangerous game and I do not recommend spending your money here. On three occasions, I was told by staff that men can only be serviced on Sundays. Reason being, "men take longer". The first time I heard this from their staff, I thought nothing of it and came on Sunday to only find that they were closed. The second time I was told this I explained my situation and was serviced on a weekday. The third time, today, I was denied service and basically told to leave. There is no signage explaining this "rule". I asked to speak with a member of management. The woman I spoke to told me she was the owner. I asked for her contact information (email) and she told me she did not have an email. How can you own a business and not have an email? Quite frankly, it is illegal to refuse service based on gender as it is considered gender discrimination. It is 2021. If I walked into this establishment and said I was a woman would I be served? Ridiculous. I will be seeking legal council against this establishment and I would welcome others to do the same. The service is subpar. I have found another establishment that offers brow threading to go to right down the street from this place and will never step foot in Brow & Spa again. Anyone that gives their money to Brow & Spa is advocating for gender discrimination. read more

Do not go here unless you want half of your eyebrow removed. I've never had such a horrible eyebrow threading experience before this.

After looking to get my eyelashes done for my birthday and not finding anyone because it was right before a holiday so everyone else was booked. I decided to give Brow & Spa a chance... pictures are from Day 1 to Day 3. WASTE OF MONEY! Day 1 shows how they were not filled in at the start and end of my eyes. They were not even and had less eyelash in the middle. Day 2 shows how some eyelashes flipped upside down and the middle space that was light became even lighters sad!!! By day 3 it was embarrassing to go out like that :( My husband was pissed because I spent $85. At checkout the hindu woman literally yelled at me in front of all the customers to "HEY HEY!!! Come back and TIP better!" After I had tipped $1 on the machine instead of $12! Which is 18%. She said "I think you made a mistake because you didn't tip me right!" Disgusting employers. I'd rather pay $120 for high quality lashes that actually last 2-3 weeks with a lash tech. read more

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My eyebrows turn out well, but she is a kinda rude. Honestly I'm still wondering why we have to wear masks in there. And if you are a business who still wants their clients to wear a mask, then you should be able to provide some if the customers do not have one. I think this place will lose a lot of money for different reasons. It's sad because she is talented in what she does. So my business will be going else where, where the talent is the same or better. And doesn't require masks. Hope this was helpful! read more

A friend and I both had our eyebrows threaded and she got cluster eyelashes put on. Our brows came out beautifully! My friend always fills hers in and she said they did such an amazing job she doesn't think she will need to do that for a while. The eyelashes look very neat and full. The facility was very clean and well kept. The woman was very polite. We've got our punch card (because if you're going to make this your regular place you should have one) and we are already collecting our signatures for free eyebrow threading. read more

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BEYOND RUDE!!! Im not from Tn so I'm using my GPS and I was still getting turned around so I called to see if they could offer any help finding there location ...The lady that answered acted like I was bothering her asking for directions and told me she was busy ... I should have kept going then but I didn't and pulled up not even a minute later to find a empty shop and a still super rude and Unprofessional lash artist... The absolute worst lash job I've ever had!! I won't be back and I wouldn't recommend them to anyone read more

I've been here four times for threading. It's just ok. I'm not impressed with their threading, but it gets my brows cleaned up.

Went today, and for the second time was told "come back tomorrow" as soon as we walked into the door. Beginning to think this place is a front. read more

This place is really good. I didn't have any issues. I had them do my eyebrows and upper lip and they did a really good job. It was pretty fast and as painless as it could be. Prices are average. I think I paid about $15 for both services plus tip so it turned out to be about $17. That's about how much I would expect for eyebrow threading anyways and they turned out really good. No issues. read more

**Discriminatory** I get my eyebrows cleaned up because if I don't they look like actual caterpillars. I came in today about half an hour after they opened and the only person there, who happened to be a woman looked at me with confusion on her face. She asked what I needed, I told her I needed my eyebrows done. She said "I only do women" I thought I misunderstood her so I said "I'm sorry?" She said "I only do girl's eyebrows, there's another lady who comes in probably around 12:30 if you want to come back." I asked why can't you do them? She said because I only do women. I will not be coming back here. read more

Went yesterday to get my brows threaded. There was only one employee available who was already working on a customer. She finished her brows and took her payment. She then tried to service me wearing the same gloves. And got an attitude when I asked her to change them. According to her, it should be ok because she used sanitizer on the gloves and they don't have enough gloves to change them for each person. Disgusting! I am NEVER going back. They clearly still don't care about health and safety. read more

Been in here several times to try to get my eyebrows threaded. The lady is extremely rude. She rolled her eyes and told me she couldn't do my eyebrows and pointed to the door. There was only 1 person in there. The other times I've been she told me she could not work with new clients. Sign says open and walk in welcomed. Again she chooses who she wants to work with based on what? Color ? Gender? I would not recommend this place to anyone! read more

I got my eyebrows threaded and I told her I wanted them just to be cleaned up and to be thick and long. Usually somehow, some way people always mess up and say that one of my eyebrows were messed up beforehand, but she did them absolutely perfect. I will definitely be coming back. read more

If I can 0 stars I would. We walked in, & the lady was very rude. She gave us a dirty look as soon as we walked in & asked "what you want" and gave attitude after I ask if she accepted card. She then asked if we had mask & we said no, but if she has some, we'd purchase one & she gave attitude & rolled eyes, so we just walked away & decided to get our eyebrows done somewhere else. read more

I had been needing a clean up on my brows and upper lip and took my mother and sister there today. Trupti threaded my brows and upper lip in less than 10 minutes, and snapped !! She shaped & tinted my mother's brows, gave her mink clusters, and threaded my sister's brows as well. We all loved our look. We left at around 8:30, closing time is at 8. She was in a hurry to leave. As we were paying, she was upset when we didn't give her 30% tip, as she asked. Our total was $98, but she gave us a card and filled out three eyebrow slots. All in all, we were there for an hour and a half. read more

This place is absolutely awful!! I went in to get my eyebrows threaded the lady did them so rough she also did not remove the eyebrow hairs that fell off which is a must because I walked around with all my eyebrow hairs on my face. She was also super rough and rude it hurt so bad please don't waste your money here it is awful business. My eyebrows look awful also she did not make them even. read more

Have your hours changed? At least 12 people waited for you to open at 12pm Sunday, as your hours stated. We were there from 12-12:50. This is bad business. If you can't be in time, at the very least, leave an outgoing message on your phone. You guys do great work, but our time is just as valuable as yours. read more

Y'all, go here! See Aqbal, she will give you the best brows that will have people asking you where they need to go! Sharp, natural and even brows every single time. Also she is so sweet you will look forward to seeing her! read more

I came in here for my first eyebrow threading and oh my goodness I'm never plucking again. They were super sweet and the process was quick with little pain. I love my brows and I will definitely be back! read more

Not terrible but they are super annoying. I've been going to them for a year and am starting to look for other places. I personally like waxing over threading and this salon always tries to push threading...even literally every time I go in there I tell them I have tried it multiple times and hate it. I've been going here once a month for over the past year, you think they would recognize certain customers in their likes and dislikes. read more

LOVE this place. Never a wait. Right next to Sephora where you'd have to wait forever to get wax. The threading looks nice and the lady who works there is so nice. My brows look great. read more

They did an amazing job threading my eyebrows. I will be coming back to get them done. Plus they have good prices and work fast.

I've been getting my eyebrows threaded in Florida for about 10 years now and have seen some good and bad places until i found my "eyebrow lady". We moved here and I had been to a few places before this place opened and they were just ok. When they finally opened I went in and found my new "eyebrow lady". I don't know her name but she has the very first chair and she is AMAZING! She shaped them exactly like I wanted without even having to tell her. She's quick and still gentle. I have been about 10 times since they opened. They are also very reasonably priced. I don't know what the previous reviewer was talking about because I've been during different times of the day and there has always been someone there to help. I told her I wouldn't ever let anyone else touch my eyebrows. read more

I recently moved to the area so I've had to find new regular places for everything. I had read some of the reviews here and was a little nervous but this shop was in a good area and looked nice in the pictures. The first morning I went in right around 10 when they first opened. There was one woman ahead of me and the woman working told me it would be just a few minutes if I wouldn't mind waiting, which I didn't. I was getting my brows threaded and was in and out in less than 20 minutes with no appointment. My brows looked great and the cost was perfect, only $10. There were several other customers by the time I was done but she was very quick and professional and didn't I didn't feel rushed out. I went back a second time this month and was the first customer there on a Saturday morning. Again everything was quick and painless and I was on my way! I would definitely recommend this shop to others read more