Always makes sure to fit our family in whenever Falu has a chance. Great service and always…read morewelcoming. Will never go somewhere else.

If the door is locked but the sign says they're open, just call! I am glad I did! My eyebrows were…read morethreaded perfectly and fairly priced. Will be back.

Some of the staff is rude. Particularly the lady that services the first chair. However, she does…read moregood brows. I've been dealing with the rudeness because I can't find anybody else that threads. Today I walked in and wanted to use the bathroom before getting started. However, I was told there is NO bathroom for customers. To be named as a Brow & SPA with no customer restroom is crazy. I already hate coming to this place because of the rude staff, but today might just be my last.

Me and my friend went to go get our eyebrows done and my friend had a horrible experience. She got…read morea wax by a young lady there and she didn't do it correctly. The wax was in her hair and she left so much hair it was ridiculous. She was on the phone the whole time too rude as hell. Do not get a wax there !!!

Very happy with the service @ the Wax Strip. The staff is kind and helpful. Very satisfied with…read moretheir work.

I walked in an hour before they close and got turned away, saying they aren't taking any more…read morepeople because of the long wait time. I hate to leave negative reviews, but if I drive almost 30 minutes to get there, where walk-ins are welcome and no appointment needed, then I should be able to trust that I can have a service done (a 5 minute eyebrow wax) during their hours of operation. I can understand if it was right before closing time but this was not the case. I think it's fair to expect that if I show up during their posted hours that I can get service. I am not one to complain about the waiting, as that is expected in a place where walk-ins are welcome; however if you say you are open then there is no reason I should be turned away. I refuse to go to a place where I can't trust that I can even be seen until I get there. I can just as easily go to my nail salon to get what I needed, and from now on that is exactly what I will do. At least then I know I won't be going somewhere for nothing.

First time visiting I had Essence. When I tell you she DID my eyebrows. She did awesome! Everyone…read morewas super nice, can't remember their names but I'd definitely recommend going there. See Essence she's the eyebrow girl. Great experience.

I visited the Murfreesboro, TN location because I was in town visiting a friend. I received an…read moreeyebrow wax and underarm wax. I paid the balance when leaving the salon. What I did not authorize European Wax Center to do was sign me up for a Wax Pass. When I caught onto the unauthorized charges,I called and spoke to the manager in hopes they could reverse the payments and cancel the subscription. She told me my options were to: 1)cancel the subscription for a $25 fee and utilize the $ they've already taken from me in only that salon location OR 2) keep the subscription to use in any salon location. Again, I am not living in Murfreesboro, TN, so option 1 was not even an option. I told her I had no intentions on keeping the subscription either, as I did not want it in the first place. $200 for 12 eye brow waxes is not worth it to me, as I only receive that service once every 3 months or so. She showed no remorse and had the attitude of "Oh well, that's all I can do for you." Thus, forcing me to continue paying for a subscription service I did not approve of. I feel as though the business conducted is deceitful and the manager was not willing to hold any of her employees accountable for their wrongdoings. I've contacted BBB in hopes I can get my money back. BEWARE of this place, as I've noticed a previous review where this has happened to someone else as well. If they make it right, I'll update this review. Until then, I'll never go to another EWC again.

Stacy is an absolute sweetheart, who is also passionate about her job. I first heard about Stacy…read morewhen she was offering an Amazon Local deal for eyelash extensions. After a bad experience with another business, I was scared to try anyone else out. Stacy was so helpful and understanding about all my fears about the extensions (glue allergies etc.). She even let my friend and me do a mini-trial before we purchased the deal. I have a very crazy schedule, but Stacy is always willing to work with me. She has even stayed late at work to accommodate. To top things off-- she has the best prices in town! If anyone is in need of eyelash extensions- I recommend her 110%! She also offers waxing services, which I haven't tried out yet... but I certainly will!

Fist experience was amazing! I got the eyebrow tinting and brow wax!! Will be back for Brazillian…read moreand mink lashes.

I've been getting my brows done here for almost 6 years. I always know that I will walk out happy…read morewith their service. Highly recommend.

Service is great but they never answer the phone and the hours are not accurate I've been there…read moremultiple times couple hours after they are supposed to be open and they are closed and no one answering the phone or no signs

I finally found someone that listens to my needs. Shawna is sweet and knowledgeable. Just tell her…read moreexactly what you're looking for and she will accommodate you. I going to have her do my brows next time

If you are considering permanent makeup then look no further. Shawna is absolutely the best…read more She is such a perfectionist and the results are just incredibly natural. I had my eyebrows, upper eyeliner and lip blushing done and I couldn't be happier with the results. Her salon is just gorgeous and so high end!

Staff is there for you , relaxing atmosphere Very talented…read more Have been several times, would definitely recommend

I went today for my first ever blowout as a treat to myself for my birthday and wow, I am obsessed…read more My hair is so clean and soft. I made an appointment and was seated right away. I love the chairs for hair washing, no neck craning just super comfortable. I can't afford to go all the time....but I can see myself splurging a little more often than normal for this awesome, fresh from the salon hair.

Best place to get your eye brows waxed! Hands down! They are very nice and professional!read more

My absolute favorite place to get a Brazilian. The staff is the highlight of this review. I drive…read more30 minutes just for the sweet staff, efficiency, and CLEANLINESS! Ask for Micah she is amazing and will talk casually while quickly working.

Kristen was absolutely amazing !!!!! This lady is a magician with wax ! She was so comforting and…read moreand gentle her strips were one and done and she had me out of there in less that 15 minutes! As a first timer I was beyond scared but she made the process soooooo easy ! Thank you for being so Awesome and again sorry for the kick

Friendly, clean, awesome staff, wine, masks, spray tans, facials- waxing- I've come for all and…read morethey are the best I've been to. Highly recommend!