DO NOT HIRE THESE GUYS !! WASTE OF MONEY AND DISRESPECTFUL !…read more My 95 year old grandma had these people out to clean her carpets. They charged her 30 dollars extra to clean a spot that needed extra attention. The guy didn't even put effort in to clean the spot in the living room, you can still see the spot the same as it was before he came out. The carpet after he left was so wet you could see puddles from your foot prints. They also advertise an offer of 10% off for seniors and he did not give her this even when she asked about it while he was writing up the invoice with her. Worst of all he opened her refrigerator without asking and tried to take a canned drink for himself and when my grandma said something about it and told him to get out of there he said "I need something to drink" and was rude about her not having a beverage for him after she offered him a glass of water and he said no to it. Absolutely awful experience and do not recommend giving this company any of your hard earned money.

Not a pleasant experience from start to finish…read more Originally set an appointment for Friday between 2pm and 4pm. I know this was made for Friday because when I was on the phone making the appointment I remember them repeating back Thursday, saying "you mean Friday, right?" and them agreeing. I also told them we have 4 rooms to do and buy their 5 room package (one of our rooms is ~400 sq ft, and they cap a "room" as being 200 sq feet max, so that one counts as two). I mention we have a hallway connecting the rooms and they say they'll go ahead and do that too (two of our rooms are ~100 sq ft). I get called Wednesday and am told they'll be out on Thursday. I again say it was for Friday and am told they aren't available Friday. I'm not happy but agree since I just want to get this done. I get another call Thursday morning asking if we can move the appointment up to be sooner. We call back and leave a message saying we can do it after noon. I get called again an hour later and confirm we can do it between noon and 1pm. I'm told the cleaner will call ahead with the time they'll arrive. I get a call at 12:10pm from the cleaner asking me why I'm not home and that they've been waiting at my house for 10 minutes. There was no call telling me they were on their way or that they were going to arrive right at noon so I was running an errand. They sound very frustrated as though this was my fault for wasting their time. We have pets, and one of the main reasons for this cleaning to to take out pet and urine smells. Their website says they will deodorize your carpets and they list pet odor and urine stain removal as part of their service. When I arrive I find out the treatment for urine is an additional $0.36 sq. ft, which more than doubles the cost of the service. They do not list this or price this anywhere on their website, so I guess you only find out when they're already at your house. On top of that they charge an additional $15 for the hallway that I'd been told they'd just take care of, and the cleaner acts annoyed that I'm asking and trying to understand why the service has doubled in cost. They do pet odor and urine stain removal, but urine odor costs double, something that was mentioned by nobody and is not on their website anywhere. Their website explicitly states they have no extra or hidden fees. Not my experience. I received a call a few hours after asking how things went. The moment I started telling them the issues I had their tone changed and they couldn't get off the call fast enough. I would not recommend this company.

Had Thomas out for a dryer cleaning and he did a great job. Affordable, friendly, didn't leave a…read moremess, and the dryer works much better now!

I had Thomas over for a chimney cleaning and he did a great job. Little cheaper than other…read morecompanies and did outstanding work! He left no mess and the work site was spotless! He was very thorough on explaining my chimney and had all the pictures to show for it. I won't be having anyone else service my chimney. I highly recommend going with Kirby's Chimney Solutions!

I had them come in to clean my house. They did a great job. It was also a reasonable price. Thank…read moreyou to the team!

I would like to give a good review but unfortunately I cannot. The prices are good but the…read moremanagement is unprofessional. Now onto cleaning, they do a decent job but often missed things. I used their services a few times but the issues became too many to justify continuing. I did both a deep clean and regular cleanings. They did not do the fridge/freezer during the deep clean (it was discussed this would be done), then when they came back to re-clean the fridge was not up to par. I also paid additional for dish washing. The dishes were done poorly and I had to rewash everything. I recommended them to a friend and they had the same experience in regards to lack of attention to detail. It ended up being a more stressful experience double checking work vs this taking something off my plate. Overall, the services overall are just okay.

They were on time, did a great job of cleaning the chimney and reviewing the shape the chimney was…read morein for the purpose of a home sale. After losing the receipt Mary and Victor quickly sent over a copy and then sent another more specific copy to assist with the sale of the home. I couldn't ask for more on all fronts. Thanks Guys!

Excellent cleaning and took time to figure out why smoke was coming into the house whenever I…read morestarted a fire, cleaned an air intake vent outside, explained what was needed, advised that I view his video about starting a fire. Really thorough and knowledgeable. Chose this service because Victor actually listened to what my problem was and didn't try to sell me anything, though given my lack of knowledge, he could have. Will definitely call them in the future, but given what Aaron told me about burning multiple cords of wood before needing cleaning, it won't be for several years for me.

I had requested a bid and help in determining water coming in my chimneys. I can't say enough nice…read morethings about Martin, who came with his drone and diagnosed my issues. outstanding! They returned my call right away, and everyone on the phone was so helpful and polite

Just picked up custom made replica's of 1923 downspout straps and collection boxes (truly beautiful…read morearchitectural details) from Sheridan Sheet Metal. Great work, super fair prices, really glad we found this company. I was treated like a big time customer even for this pretty small order. Highly recommend. Turn around was prompt, and the work ended up being under budget. The sample work in copper at their city desk is stunning. I would do business with them again!

Thanks for doing such a great job cleaning my chimney. I enjoyed a fabulous fire last night!…read more Crew was personable, gracious and patient with me explaining how a chimney works and the importance of maintaining it. Thanks again!

These guys were recommended to us. I won't have anyone else do chimney cleaning! Their price was…read morethe same as everyone else and they simply do a better job. An inspection is included in the price. Their cleaning removed years of build up that other companies were supposed to have removed. Highly recommend!

We were experiencing very poor air quality in the home, which felt stuffy and heavy. We had to…read moreconstantly replace air filters and frequently encountered dust on items. We looked around and read many reviews. We decided to contact Twin Cities Furnace Cleaning. They did not answer the phone right away but I received a call very quickly. I explained the situation and how we have some allergies, and they took the time to listen and go over all the details. They then recommended Steve who is the go-to guy when it comes to allergies as well as other things related. We set up an appointment with Steve, and Steve arrived early. He set up his equipment and was very mindful about making a mess as well as getting things dirty and wet. He took his time to explain as well as show me what was going on and answer all my questions. Because of allergies Steve took his time and made sure each vent was cleaned as best as possible. The things I saw in the ductwork were scary, which had built up over the years of this property. After he was done, we swapped the air filter and within 20 minutes of running, I could smell the difference in the air. The air felt lighter and did not have a heavy feel. Also, my air purifiers were not reading off the charts anymore. Steve did a fantastic job and I would highly recommend him as well as Twin Cities Furnace Cleaning. I ended up getting their Ultimate cleaning or whatever the highest one was, and compared to other places, it was cheap. The price you pay for what you get is a bargain. It ended up being $541.00 with tax and worth every penny.

BEWARE: Independent contractors are used by this company who carry their own insurance. I had an…read moreunfortunate situation where a furnace drain hose was bumped out of place by one of this company's independent contractors causing a leak in my ceiling weeks before my house was to close to a new owner. My claim was declined. The insurance company required unrealistic things like a photo of the space prior to incident showing the hose in place. Who takes pictures of their furnace? This resulted in a costly last-minute repair to my ceiling. Essentially this means that you are at the mercy of a potential crappy insurance policy carried by the contractor and that the owner takes no personal responsibility for potential damage.

I had a regular furnace maintenance completed and had a good experience…read more Cost: used the $109 special. Not the cheapest but not the most expensive. (4/5) Professionalim: used over shoe slippers, called before, great work for what I saw, asked questions that were answered. (5/5)

Service tech (Brendan) was honest and easy to work with. Small repair completed very quickly to…read moreget AC back working on hottest day of the year so far. Gave good advice moving forward and pointed out upcoming needs that we as homeowners should think about. Never tried to hard sell anything, but wanted us to know. Truly appreciated.