If I were a homeowner, a business, or a HOA/Landlord, I would NOT choose Eyes of Shiva to clean our…read morewindows. Our experience was frustrating, confusing, and unprofessional. Maybe my review can help you make the best decision on who to choose for your window cleaning.
My wife contacted Eyes of Shiva to clean the windows of our house. She's on the board of our small 6 unit HOA and offered to talk to the other homeowners to see if others were interested, and if she could get a few more people in, could we get a break on the price. He agreed so she got 3 other homeowners on board.
The owner came to the property to assess the units and create a bid.
Later he left a weird voicemail with me about my wife not getting back to him, as if the decision was made that they weren't going to choose them. I had to remind him that I was not the point person for the window cleaning project, and that he needs to speak directly with my wife, as she's on the HOA Board.
Just before the cleaning he sent an email to my wife about his crew coming to clean and that he wanted payment same day of service. Absolutely reasonable. We let the participating homeowners know.
Day of service the owner shows up with his crew. He gets introduced to the other homeowners so that arrangements can be made regarding access and timing for the day's cleaning, and give him an opportunity to make arrangements for payment. His workers are nice guys, professional, they get to work and he leaves.
That evening, after folks got home from work, the homeowners expected to talk to the EoS owner about the work, pay the bill, etc. but he didn't show up.
We had made arrangements for payment and we assumed that the owner was talking to the other homeowners about the respective work done and payment, but a couple weeks later he emailed my wife asking for payment from the other homeowners too. Other homeowners said they didn't hear from him about their quality of the work or the payment. In one case, they had to track him down on how to send payment.
Weird. Why won't he talk to the other homeowners? Completely unprofessional in my opinion. But despite my wife's busy schedule, she did HIS job and wrangled the checks, then sent them off in the mail.
A few days later he sends another email asking where payment is. My wife explains that she sent it to his company address in the signature of his email. He sends back an email scolding her, saying that he doesn't put his address in his email signature.
Well, he absolutely did, and my wife sent him the email as proof. I assume he went to his PO Box and got the checks, but why make her do all the work? Why not confer with the other homeowners about the work he did at their houses, and fix mistakes or collect payment?
The window cleaning itself was acceptable, we've had better and worse, but dealing with the owner of the company was a frustrating and confusing experience.
There are easier companies to work with out there. I suggest you do your research and go with one of them.