Came right away after receiving my call. Great rig, just right for a quick recovery. Had me home…read moreinside an hour. Best towing experience ever.

Needed to have my car towed from one shop, that couldn't do the work, to another shop that could…read more Checked Yelp, saw the reviews for Captain Hook and gave them a call. LITERALLY the nicest man you could ever speak to answered the phone. Took all my info. Told me the VERY reasonable price and when they'd have the car delivered. I wasn't able to be there when he picked up or dropped of the car but he made sure to walk me through the process. He was very familiar with the shop he was taking my car to, which helped put my mind at ease. Excellent customer service! I'd give a hundred stars if possible.

So I have bad luck with tires. I'm forever running over stuff. Never a convenient time for a flat…read more Linhard's to the rescue the other day. I was on my way to pick up my son at Towson. Done with Junior year. We had a full day of adventure planned. Hiking birding etc. Coming off 695 my jeep felt weird. Began to wobble violently. I thought, maybe a road irregularity. Nope. A flat rear tire. What do I do now? No spare. No Triple A. Called a local service station who referred me to Linhard's. Thirty minutes the nice lady said. It was twenty nine. A terrific guy showed up and did a patch job right then and there. And I was back in business! Very grateful for the speedy, competent and friendly service. My day was rescued, I went off and picked up my son and we had an epic adventure. Thanks very much!

I beg anyone even thinking about using Linhard's Towing to TURN AROUND and go literally anywhere…read moreelse. Linhard's is, without a doubt, the most unprofessional, disorganized, and money-hungry business I have ever dealt with. I got into a minor accident in Cockeysville a month or two ago. The cop on scene called a tow truck for me -- and unfortunately, that tow truck was from Linhard's. I should've insisted on calling my own, because the second they took my car, I had NO idea the absolute f***ing nightmare I was walking into. Once my car was dropped off at their yard, I called to ask what was needed to release it to my insurance. The woman I spoke to told me all they needed was my license and my registration or title. Cool. I had that -- or so I thought. I go down there in person and say I'm there for my car, and I'm immediately met with blank stares like I've got five heads. I give them my license and explain that my title is in the car. When I ask if I can go grab it, they tell me I'm not allowed, IN MY OWN CAR, without either the registration or title and permission from my insurance company. I'm sorry, WHAT?! That was never mentioned on the phone. Not once. So while they sent someone else to dig through my car to find the title, I had to get my insurance on the phone to give them verbal permission -- for me to access MY OWN PROPERTY. That finally gets handled, but guess what? Since I live in PA and my car is financed, I never got a title. (PA doesn't send titles when there's a lien.) The woman at the front desk even says, "Yeah I live in PA too, I don't have mine either." So I ask, "What else can I do? My insurance has already verified that this car is mine." Her response? "You'll have to come back with a registration." Are you f***ing serious? After spending the whole weekend running around and trying to get answers, I manage to get a copy of my title. I come back Monday with my license, the title, and my insurance rep on the phone. The woman at the desk looks me dead in the face and says, "I don't think I can accept this -- this doesn't look like a real title." EXCUSE ME? It's the official title for MY car -- the same one you've refused to let me near, even with insurance confirmation. What more do you need?! After more back and forth, she finally accepts it, and I'm allowed into my own vehicle -- but not without someone standing there watching me the entire time like I'm going to steal my own sh*t. The man "supervising" tells me they've had people try to lie about which car is theirs. Okay, I get that -- in a repo situation. But this wasn't a repo. My insurance confirmed my identity and vehicle ownership MULTIPLE times. This was just flat-out harassment and control. And let's not forget the cherry on top: Linhard's charges $60 A DAY in storage fees. SIXTY. That is beyond outrageous. Most tow yards are around $20/day. This company clearly preys on people in vulnerable situations and makes it as hard and expensive as possible to retrieve your own da*n car. It's disgusting. Linhard's is an absolute scam operation. They don't care about helping you -- they just want to drain your wallet and waste your time. Fu*k Linhard's Towing, and fu*k the rude, dismissive front desk staff who clearly get off on making people's lives harder. Do not use this company. Ever. RUN.

Very good service. I called for a tow at 2 pm on a Friday, and the driver arrived within an hour…read more The tow truck driver, Sam, seemed quite experienced and competent, and he was courteous, knowledgeable, efficient and professional. He worked carefully and safely, and got the job done. Also, the price was reasonable. Thank you!

"1 star. Went to retrieve my personal belongings from my towed car Maryland law says they have to…read morelet me under supervision, no payment or title needed. They demanded the title first, then flat-out refused. Still won't budge. If you're towed here, bring a cop or lawyer your stuff's not safe otherwise."