Could never get a straight answer on a price on what I was looking for.. so I went else whereread more

I bring my bike here every year after the winter break. This last experience was rough. Brought in…read moreon Saturday, early. Was told it would be 2-3 hours. I ended up calling around 45mins before closing and was told they weren't able to get to it that day. Definitely would have thought I would have gotten a call for that update when they figured it out. Was told my bike would be taken care of on Monday, but I'm assuming because of the weather we had they might not have been open but again no call or update. Then Tuesday comes and they finally say they start the work but they only called three times that day to inform me of other services needed that I will have to pay more for. And then didn't call again that day. I called them when they opened Wednesday morning and they told me my bike was ready. I've never had an issue with the work that they've done I just really have an issue with the lack of communication and updates and to seem like they would only call me when it was time to add another charge. I don't care about the price. I'm not worried about the money. I'm worried about being updated about the progress because I have to change my schedule around so that I can pick the bike up and if I keep doing that without updates, it's a huge inconvenience. Sad to say, but, I don't think I'll be returning.

I called twice no answer that message twice. No response went up. There looks like they're out of…read morebusiness.

Took my motorcycle to them for a new clutch cable and brake pad replacement. The bars are an OEM…read moreoption but for some reason I couldn't verify the part number with the manufacturer website or over the phone. The Kustom Shoppe took a measurement and ordered a replacement that was a higher quality than OEM. Absolute pleasure to deal with.

They usually squeeze me in and do service and repair work on my fairly new BMW. I've been very…read morehappy with their service and they are closer to me than the factory dealerships, which often charge more and require appointments a week or two away from my needs... and good Korean American diner next door for a meal while you wait...

Urban East has done a remarkable job rehabbing TWO antique motorcycles for me. First, they…read morerehabbed my uncle's 1977 Hondamatic 750CB to an excellent condition. Then they rehabbed by 1976 Triumph 750 Bonneville to showroom condition, 50 years after I originally bought it! They are the best in the business!!!

Stopped by on Friday 12/26 to get a new BT set for my new helmet. Cornilius and Linda were just…read morewonderful, they helped me picked the right set and even installed it for me (a perfect job too) at no extra charge ( I know other shops that will charge you $20 for this.) Cornilius/Linda, thank you both so much for your patience and excellent service.

It's a great company to deal with. I really like it. They're partnered with the leading motorcycle…read more organization: such as J P Cycles, Revzilla, and Rever. Great prices and quality on gear, helmets, and accessories as well as parts for metric and American made motorcycles.

As a new female rider, The Cycle Center has been wonderful to work with while servicing my 2006…read moreHonda Shadow. They stay busy and I see why! They answer all my newbie questions to help me understand my bike better will be my bike shop for many years to come!

Bot a motorcycle. Great service, helpful, Good value, great selection. Staff very knowledgableread more

Brought my display board in to get the new grip tape I installed and did it masterfully and offered…read moreto sand down the sides. I declined since it will be just for show. But he said any service I need done to the board is free of charge. Super nice guy. Definitely a shop to not miss if you love skate boards, or roller skating. They have a small skate setup to in the back. Great selection of boards as well!

Great service, Knowledgeable and highly experienced assistance & great selection. Would definitely…read morego back.

Stopped by the Harley-Davidson Store and the customer service was top tier. The associates were…read moreincredibly kind, welcoming, and genuinely helpful throughout the visit. The store itself was clean, organized, and had that classic Harley atmosphere that makes you want to browse every corner. The only downside was the inventory selection for smaller sizes. If you wear an XS or Small, options were extremely limited, especially compared to the larger size selections available. Hopefully they restock soon because the merchandise they did have was stylish and well displayed. Overall, still a great experience with excellent staff and a great vibe -- just wishing for a little more inclusivity in sizing availability.

Told me a price of $18,000 w/o tax and tags for a used Harley. Wasted my time going to the bank and…read morewriting up checks just for them to tell me half way to the dealer that the new price is $26,000 for the used Harley. Very unprofessional customer service. I would steer clear from Washington DC Harley Davidson. I can see why Harley is not doing so good and why the new generation is not interested in dealing with these dealerships.

This is a great shop who puts customers first. I am grateful that the team is so knowledgeable and…read moreprofessional about motorcycles. Best in the business.

Been taking my motorcycle tires here to get mounted. Always a quick and professional job. New…read morelocation is even closer to me now.

BEWARE!!! Do not take your car there for service. They are dishonest and will lie about services…read morerequired and inflate issues, and costs. Tried to charge me $3100. Took to another mechanic and the issue was less than $500. They are liars and crooks.

It's never truer than when buying a car - Caveat Emptor!…read more The Sales Reps were nice enough and not pushy, but forget about them honoring any special discounts like, TrueCar. They acknowledged it in passing and then never looked at the print out I had showing the final price (including taxes, tag, title, dealer markup) with the TrueCar discount. The final price they showed me was $160 more. To add insult to injury, the windshield had a significant crack at the bottom in the dark area where it was hard to see and when I pointed it out, they told me MD inspection doesn't require windshields to be "completely sealed"! My son worked for Safelite for several years and he told me that is crap! In the end, the car was $690 more than I had in a pre-approved check, so naturally I was able to get the car for the money I had. It was almost laughable, the way the manager took the check from my hand, before it was even endorsed, and disappeared! I should have gotten a better deal, but, "needs must" as they say. We needed a second car right away. BTW it's a 2021 Chrysler Voyager with 77K+ miles and seems in good condition. But, we just got it so I'll report back after the 30 day warranty expires. Fingers-crossed!