Pros: Modern building with great looks inside and out. The office staff was always a pleasure to…read moredeal with and the maintenance staff was quick to respond to work orders. The common areas have modern decor and were always kept clean. They hold your packages and were good in communicating that you had packages waiting. They hold community events, raffles, contests and provide free food and drinks at times. They know residents on a first name basis which creates a friendly environment and even remember your pets names. Residents are respectful and friendly as everyone minds their own. Cons: The area gets shady/ghetto at night with the transit center being there as questionable individuals roam around. Multiple times I saw homeless sleeping in the alley between the parking garage and main building. Also while walking my dog at night I'd see tweakers running around and screaming, makes you nervous. Lastly I had a beer bottle smashed on the hood of my car when parked on their uncovered parking. I asked to have their security footage looked at and I was told they found nothing nor did they see anyone near my car. Months later I found out from one of the maintenance guys that they couldn't see anything in the video because where my car was parked the camera couldn't really see anything due to the angle (blind spot) and he pointed out where I should park if I wanted my car visible to the camera. Really? Lol. The parking gate broke a few times and was left open for over 5 days at one point and before we moved out apparently there had been random ppl jumping the gate and getting in down through the stairs that lead to the alley.

UPDATE: I just returned to my apartment (still under my lease as it is July) and found a note that…read moreTrek entered my apartment with no advance notice or permission for a "prewalk"! Entered my home to have a look around with no permission. LUNATICS!! And they reset the appliances in my apartment and now the oven doesn't even work. I still live here for a week! You are out of your minds!!!!! They did not give 24 hour notice as required by law. Trek management will violate you, take advantage of you, and make you hate your own home. Let me remind readers that Trek is trying to force me in to staying an EXTRA month beyond my lease, yet enters for a "prewalk" and turns off my oven? Thanks for giving me more to talk to my lawyer about!

I love this place! As one of the first tenants of The Verge, we had lots of questions and their…read moreteam (especially Gabby and Emma) helped us patiently. This is a new construction and the space is well made with modern design. Apartments have huge windows and ample light and ventilation. I love the amenities including outdoor spaces, spacious gym, theater (yes, a theater!) and much more. Even with all the amenities, their management is the best feature of this apartment. They are empathetic and always quick to help out. They even surprised me with a birthday card and gift (Thank you!). The only downside, which is minor for us is the train honks. We use white noise machine and that works like a charm. I totally recommend this place!

This place gets 3 This complex is more dog friendly than…read morekid friendly so if that's what you value it might be the place for you. Dogs have pissed on the carpets multiple times but children have literally been kicked out of their events. neighbors have complained to me about this. Seems ridiculous. The office staff was always very kind to my kids so I didn't have this issue but it was a complaint of others. I moved from a one bedroom unit to a two bedroom because I gained two foster kids and was in a lease. They charged me $400 for a microwave because something had burned in it. I was shocked. The amenities are the best part, if you can use them. The theater was our very favorite. So amazing! The problem is the rooftop is such a gorgeous place but you can hardly use it due to Washington's horrible weather this is the same if you get a unit with a balcony. Pretty pointless. They don't set out the cushions for the furniture on the rooftop except for 3 months out of the year so like I said, pretty useless. They will try to charge you for every little thing like one time my daughter left a box on the floor in the garbage room by accident and they were going to charge me. Everything comes with a fee. I understand they have to do this sometimes to manage the property but it felt like a lot. Also, if you don't get garage parking it will be a nightmare for you. All street parking is 3 hours max and windows have been busted and ticketed, even towed. Management is really good about alerting everyone when parking enforcement is out so that's nice. They have events monthly that are sometimes put together very nicely especially if you like to drink which I never do. Some of the events were kinda ridiculous though because one time they did caramel apples and my kids had been looking forward to it for days but it was literally one slice of apple. Two bites. Another time they did an event celebrating 3 years in business and the picture shown is what they offered. For the entire complex. This complex is very unique and does offer a lot of amazing amenities but I personally didn't feel the pricing was worth it considering the downsides.

I lived in The Retreat in Sumner in 2017 and have nothing but good things to say about it. The…read moreapartments have really great appliances, everything looks really neat and in flawless condition. It is a really beautiful place to live, not to mention the location that is stunning, right in front of the Puyallup river. All apartments have an amazing view of the river. Also, the manager is a sweetheart. She is super helpful, kind and competente. I remember that I needed her help once with mail that got lost and she went above and beyond to help me find it. Without a doubt, she is the best manager I have encountered so far in Washington State. I highly recommend living there and the best part is the price, the cheapest I have ever paid so far.

We are going on our second year here and absolutely love it. Wildlife all over, geese, rabbits,…read moredeer, ducks and an abundance of birds. They keep the area well maintained cleaning daily for any garbage that might have found it's way to the common grounds. They are right on the river so some of the apartments have a water view. One other thing that is nice is that they keep op on the garbage dumpsters so they are not overflowing onto the ground. The office staff are very accommodating and if you have any issues they are ontop of it. The walls are fairly good on sound, though you will here the ocassional dog bark for every now and then.

Great improvement and clearly well managed! I've been really impressed with the changes I've seen…read moreso far. It's great to see the positive difference and continued progress. Keep up the great work!

It's gotten cleaner over the last few months. Trash can get bad at night but every morning it is…read morepicked up and throughout the day. It seems like the maintenance guys seem to be managed better. The office people seem to be more professional too. Things look to be getting better.

I used to live here 2 years ago on the 2nd floor. On summer, there would be a perfect view, I…read morefelt really save here, and Linda (the manager) is really kind, she also gives out candy to kids. There is also a basketball court and a kids playground, and also there is a nice clean bridge that goes from the apartments to the playground. I would definitely recommend living here!

Malia moved us into our 2 bedroom apartment a few weeks ago and I have had nothing but great times…read morehere! She showed me a few different layouts and was able to help me find the perfect space for my family. I feel safe and welcomed here. Thank you so much for making this process easy and enjoyable!

Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

I lived at this complex for over 7years. The "manager" is never in the office. The place is…read moreinfested with ants and rats it's disgusting. maintenance never fixed anything. my dishwasher never worked my washing machine broke the first year and was never replaced. I took my clothes to the laundromat for the entire time. They raised my rent without telling me. they put a lock on the hose outside of my unit because I was a renter. All three attached units share a water bill that management divides into three yet the guy nextdoor was constantly outside pressure washing everything under the sun. the lady who runs the place has zero customer service skills and is a nasty mean and miserable person. unless you're a man she's very nice to men. good luck trying to find out who her boss is if you want to try to let them know she's doing a terrible job, she will not give up any information on who she answers to. I'm so thankful to finally get out of there! don't ever live there it's really gross. my unit was literally falling apart.

Beautiful homes. Maintenence is amazing. Safe and amazing neighborhood. Definetly batter than most…read morecondominiums and apartment!

This is a great place to live. I had a second story one bedroom overlooking the river. The salmon…read morefishing was spectacular in the Fall. I caught crazy amounts of Pink and some Coho. They keep the grounds looking fantastic here. This has got to be the nicest apartment complex to live in in Auburn. The maintenance people are very professional, trustworthy and reliable. The management is friendly, helpful and respectful of their tenants privacy. I have never had an apartment under 1000 dollars with a view as amazing as I did here. Drawbacks: No storage facilities and single pane windows which made our bathroom a chilly place to visit first thing in the morning. Other than those two little things I have no complaints and would absolutely recommend The Landings at River's Edge in Auburn WA. Moving out was a breeze and they were totally upfront about any cleaning fees that were going to be due after we left. The kindness didn't end after the lease was signed like it does at so many other apartment complexes. They strive to create an atmosphere of inclusive community that is both welcoming and fun!

This used to be one of the best kept secrets in Auburn. Yes I admit you may have to drive through…read morethe bad part of town to get here but once here you could relax. Congratulations we have joined the ranks of crime filled DT Auburn neighborhood. In the past perfectly kept grounds seasonal foliage renewed & planted by the amazing landscaping company they had twice a year after all we were paying for it in the already average to high rents for the neighborhood. Not exactly low but not out of average for the market & LOCATION today. The trail behind apartments on the property was immaculate, along river was beautiful trash areas were spotless. Again back before new management! You will find crack pipes on the trail owned by The Landings beer cans this is not kid friendly at all. I miss the days when management would professionally handle rude tenants who were disturbing or disrespecting others be it parking noise etc. Unless u are a friend of Debra's if not u will find she does nothing for u. Maybe there is a payment system I am not privy to on how to get things done by the people I pay rent to. Someone fill me in. As soon as new management moved in the grounds keeping went w/ old management it just STOPPED Parking has always been limited but is now worse than ever. Its great now - if u r a friend of the management team getting to park anywhere u want for as long as u want while they threaten to tow your car. Onsite maintenance is a young lazy kid who seems to just hang out on his stoop at his river front property who. Unheard of for a property management company to give its best apartments to the onsite property team! Who is never in the office anyways. I still cant figure out how u can live on the property & can be late or out of work so often leaving apartments sitting empty for weeks or not allowing you to speak to mgmt when you have an issue. No one answers the phone. The windows have always been cheap single pained & nonfunctional causing condensation leading to serious mold & carpet stains under each window into the carpet which will be charged to u when u move. Talk of new windows has been spoken about for so many months. We are still waiting on the 'promise' of those to be replaced & at what cost & inconvenience to the tenants. Debra the manager posted on 2/25/15 that they are already in. DRIVE BY AND SEE 4YOURSEL It is old mgmts fault is the standard answer u will get from anyone on the staff local or higher up level. No one takes responsibility or action. It's pretty bad. I would think the new owners would want to protect their investment. Instead u will hear the manager Debra complain about her boss Jennifer or Nicole to any tenant who will listen or Josh the maintenance guy talk about how bad Debra is. Everyone just complains about everyone else. Backlash which creates tension between once friendly to each other tenants. She makes her own job worse. Professional? NOT EVEN CLOSE! A smile on her face I've never seen one unless she is trying to get u to sign a lease after that you're screwed. Debra is rude one would think u work for her instead of her realizing we are tenants & pay rent & should be treated professionally. She has an answer to everything even the questions u haven't asked yet. She is combative to everyone. Temper tantrums ALWAYS! She is so shady that the proof is in the pudding. She is the one who wrote 2/25/15 review of the property. WE DO NOT HAVE NEW WINDOWS! This is the kind of lies & manipulation u will have to deal with living here. It is very disruptive. Angry phone calls asking u to move your car? Again I am not her friend I'm just a paying tenant. No initial courtesy call. WE WILL TOW IT. I have parked in the same place for years. It has never been a problem. Maybe a class in professionalism is needed. The years of experience she brags of seem to be just that. Bragging, lips service. Amateur! The worst bug infestation. There is a rampant ant problem which never existed & the flies around the garbage & fleas inside. I don't even have pets. Oh & the roaches! BTW the apartments charge u to eliminate these problems. The old management had worked hard to keep this community up & respectful & classy. Now it seems the classless disrespectful population is moving in. Oh & if u think they just let anyone in, your wrong, they now expect more than ever before after all these down grades. Raised rents lower expectations. No upgrades have been done, nothing has been done! Same property worse condition worse management and higher rents. If you have a bad record, just move in with another tenant that seems to be legal & rampant here. So u never really know who your neighbors are anymore than the new owners do.

I have lived in Auburn Glen community for awhile now. Bri, also Felisha in the office are very…read morefriendly and welcoming.They answer questions promptly. Zack and his team get work orders done in a timely manner. The community is very friendly. These are very friendly.

Never live at these apartments and be late with your rent cause they will say they sent you a 30…read moreday notice but never do

We moved here in February and got a 2 bedroom apartment…read more Our balcony/living room area is right in front of a hill, which gives a nice greenery view, but it doesn't give our living room much natural light during the winter months. The kitchen doesn't have that much storage, unfortunately. Other than that, the staff is very friendly and helpful. Our fireplace broke down (which happened in some other apartments) and within a week and a half we got a new one. Every time we had questions or something didn't work, the staff would reply within hours and sent someone the next day.

If you were given a nice looking cookie that was made by someone who never washes their hands,…read morewould you eat it? Ask yourself that before deciding to move here. It's lovely on the outside, but the management is unprofessional, unkind, manipulative, and they couldn't tell the truth if it smacked them in the face. We moved out before our lease was up. To all new tenants, good luck.