Brookside Equipment at 3715 S Sam Houston Pkwy E not trustworthy, they lie and go out of their way to shaft their customers if they are not going to make money off them. At first I asked about a warranty on the deck on my mower and was told it was not under warranty and I would have to buy a new mower. I did so at a cost of about $1,000.00. Then after a few months I find out that the deck on my old mower was under warranty according to American Honda power equipment. By the time I got it to Brookside equipment for them to "take pictures" more damage occurred to what they told me wasn't under warranty. After 2 weeks I called to find out nothing had been done. Later they called and said that RPM's were out of speck and Honda would not warranty it. 2 more weeks of trying to a answer from Honda I finely got a hold of them and I talked to Bridget who said they would replace the deck under good faith but I would have to pay for Brookside for the labor. I stated I would do it myself. She then stated she would contact Brookside Equipment and call me back within a hour. Over 2 hours later she called back and to make a long story short Brookside Equipment and Honda got together and came up with the following reasons to not warranty my mower. 1 The air filter was dirty. 2 the gas cap was messed up. (after I got it home it looks like someone had pulled it apart). 3 The muffler was all torn up (it appeared something inside came apart but that is a easy fix) 4 The RPM's was 1,440 RPM's too fast (that is something that cannot be adjusted by a consumer nor are those specs published anywhere for the consumer or even how to do a RPM test on that engine) For those reasons Bridget at Honda said I did not take care of my mower so they will not warranty it. I am sorry I did not take pictures of my mower before I took it to Brookside Equipment, but it did not come back the same. When I got it home and started the mower, it only ran very fast or off and something did happen to the muffler as it was very loud. Even though the 1st 3 items has nothing to do with the deck, that is the reason Honda would not cover it. I have acreage and use large equipment and will never buy or have ANY service work performed by Brookside Equipment ever again and I will never buy any Honda equipment again. read more