I've been using this pharmacy since 2019 and I've always had the best experiences. The drive thru…read morewindow is so convenient and the staff are always so friendly and helpful. They text you when your script is ready which is also convenient. Overall great pharmacy.

Excellent customer service and small town atmosphere. Friendly and helpful staff and items are…read morealways ready quickly. Russell is very knowledgeable and helpful when asked about any medication. Very glad to have this pharmacy close to home.

This pharmacy has is the BEST!!! Our family has been using this pharmacy for over 23 years now and…read morethey have never-- ever failed us! Steve, Chris, Marge, Eileen and ALL of the others are amazing! They help in any way they can. We really Love! This pharmacy. Better than any chain!

They will go above and beyond to get your Rx filled. Sometimes that means haggling the doctors or…read moreassistants that don't do their jobs. I appreciate that because as a mom, I don't have hours in my day to do what others should be as they earn a paycheck. The store itself has limited items but it's a small place so I wasn't expecting Walmart selections. Overall I give them 3 stars because they flat out told me if my Rx were too costly and they stood to lose money from ordering them they would refuse to fill the Rx. This is leaving me with going to another pharmacy all together for those meds should I need to so and at this point I am opting to find another pharmacy. Kind of disappointing but they made it clear they are an independent pharmacy and will not lose money to fulfill a customers order.

Had previously used HEB, but the refill wait time was 10-20 days. My provider sent to Axtell, and…read morehad my order in 24 hrs, price was also less - so pleased. Picked up via drive-thru & service was very courteous. Will definitely be returning!

Why all the low reviews? Why the awkward 3 stars? This pharmacy is SEVERELY understaffed…read more S E V E R E L Y. We've filled prescriptions 3 times here. Overall, the people are trying really hard. That second and third star are for the staff who are doing their best and are truly trying despite getting frustrated customers (like me) and yelling customers (I've seen) The first time, I thought it was a fluke. We waited 45 mins (started off at 4th in line). They had challenges finding our script because they were so many baskets for scripts backed up and not put away. The second time, I pulled in 30 mins before closing to the drive thru and I was in second place. And I waited for almost 20 minutes. And I ran inside. And I was 4th in line in there but thinking "hey, at least I'll get helped eventually." That was the night I discovered that their system auto logs them out shortly after closing. The pharmacist was having her first day and it was just her and a tech. And on my third visit, I arrived over an hour prior to closing. I started at the second in line in the drive thru. 25 mins later I pulled up and they said "there's no script for that name." Funny because I was there at 11am and they said it would be ready at 4pm--that pharmacist was working alone. In the end I was told that my insurance wouldn't pay until the next day. The guy I talked to told me it would work the next day and that he would be there. I waited for a total of 45 mins this visit. I arrived the next morning and he answered the drive thru window and had just filled the script (my husband texted as I pulled in to confirm it). He noted as he handed me the script that "it was the last of their supply" of a fairly common medication. The store manager(?) has been there on all FOUR of my visits. He's been stocking AND manning the cash register himself and not complaining about it, just racing around. I'm not sure if it's just general understaffing issues that so many are experiencing or what, but lack of staff is what is holding this place from being the gem the people would make it into.

This has to be the worst pharmacy in all of Texas. Pharmacy techs lied about my prescription…read morerepeatedly!

picked up my $3 meds and paid with a $20. I was given back $7 in change. i immediately went back…read moreand they won't give me back the rest of my change. so they stole $10 from me

Because of the review's being positive, I was excited about transferring my prescriptions to S&J -…read moreI have several... After my initial visit to pick up a script from yesterday. Not filled because they had never heard of it. The person behind the counter was absolutely the rudest pharmacy technician I've ever encountered in all my years. I'm assuming Technician because surely a pharmacist would never treat their customers like this. IF you do not know how to be kind and personal able - get out of all forms of retail. I'll never be back! The positive thing: there was a lady that manages pickup of scripts - she is a woman of color and she is a 10 star!

We are new to this pharmacy (about three months now) and wish to commend the staff for excellent…read moreservice, start from finish. From the telephone conversations with customer service, to interactions with the compounding staff, we have been nothing but very impressed! We highly recommend this pharmacy!

The people that work there are very rude. I was told my prescription would be ready and when my…read morehusband went to pick it up they said it needed to be ordered which I did the day before. They have been screwing up this prescription for several months now. The person I spoke with hung up on me when I said I was very disappointed. I will be switching pharmacies now. Too many mistakes.

Today was a Blessing in disguise for myself and my husband! I had been a customer of Hometown for…read moreseveral years and always loved them! Now that my husband is on my insurance I made him a customer too today. He takes insulin and it was always so expensive ($300+ per month) until now! We pulled up to the drive thru and asked for his prescriptions. We anticipated it would be $100+. The clerk, Kathy came back and said $20.68. Chris and I both started to cry with our mouths wide open! She said, what's wrong, no ma'am these are happy tears! The pharmacist came to the window and said they (took it upon themselves) found a coupon for $90+ off and applied it to his insulin (for multiple uses). We were floored with this personal care! Thank you to this AmAzInG Team and Pharmacy for their care! We Love y'all!

This pharmacy is the BEST I have ever used. People ask me why I drive from Sherman to get my…read moremedicine. Because Hometown Pharmacy ALWAYS has it quick and they are so friendly. I have not found 1 pharmacy in Sherman that is this friendly or reliable. Always got hassled about refills. They would say you can get a refill on this date and then when that day comes they would tell me oh you cant get it for another 2 weeks. NEVER use CVS in Sherman. They lie about the prices.They told my wife her meds were going to cost over 200 dollars with insurance. She called the ins company and they said it was 25.00.

Been to this location for vaccines located in their Minute Clinic. The team is very knowledgeable &…read morecourteous - huge fan of the clinic & also their virtual care option. Was a life saver when I was traveling & needed a virtual visit with NP, due to sinus infection. Great job CVS - Really appreciate all you do!!

The staff behind the counter of the pharmacy have been a joke for years now. Either they never seem…read moreto have a called in order or just love mimicking sloths. lf you try the drive-thru you've signed up for a service so slow, your cold will have run its entire course before vou reach the window. Literally the worst experience. This store is the McDonald's ice cream machine of pharmacies.