I worked with Ryan on a bespoke shirt and it was a terrific experience. Low pressure and made…read moremaking choices (and there were a lot of options!) as easy and low stress as possible by adding some thoughtful comments along the way. I intend to return to get help with other wardrobe items in the near future.

Our two experiences with Alton Lane have been far from satisfactory…read more The first purchase--a suit and dress shirts, resulted in dress shirts post-tailoring that were an inch too small around the neck. This was never corrected. Because the rest of the fit was good, we attempted to order shirts again but emphasize the neck size needed to be accurate. Though there was a record of the previous order and measurements and we repeatedly communicated that all except the neck was perfect, entirely new measurements were taken. After tailoring, the new shirts are far too long and baggy, not tailored in fit at all. The tailoring is laughable and frankly I cannot see any body type fitting appropriately. We also ordered two suit jackets on the second order. The length of the arms was specifically mentioned during the tailoring appointment. Not only are the arms too long, but the body is awkwardly tight at the waist while baggy in the shoulders and arms. For the $$$$ price of these items, we expect a premium result. Instead we have received clothing that fits more poorly than what we could buy at a department store. We are contacting and seeking a refund at this point because we don't trust the fitting of the clothes can be rectified. The review before ours mentioned shipping out of state. Our second order was shipped. Upon opening, the box was poorly packed. The jackets and shirts were poorly and loosely folded into the box, not inside travel bags, and with no additional packing paper to prevent movement. The items arrived wrinkled, dirty with cardboard pieces on them, and had fallen off the hangers they were apparently placed with. For spending thousands of dollars, we are shocked. Again, less care and poorer execution than we would even receive from a department store. Update: Their customer service has not reached out nor responded to our email to them. At this point, it is like we wasted $$$$. Update 2: After a discussion with customer service where the fit was confirmed inaccurate, we were offered store credit and a virtual fitting. We asked for a full refund to which they did not reply. We don't trust that any additional fittings, virtual or real, would help Alton Lane do a proper job

I love Lululemon! This location is very busy and popular. When there were capacity restrictions…read moreinside the store, they would consistently have a long line. Now that things are back to normal, I'm happy to walk on in, grab some hand sanitizer, and be greeted by the wonderful, welcoming staff. It's a pretty spacey location with many dressing rooms to try on and a large variety of styles and sizes. I always find things I love but the sale rack always seems to be picked through and I can rarely find a steal there. Expect that if you're going to visit this location and plan to leave with something new, you will most likely pay full price. If you're a Lulu fan, you're probably ok with this. I know I am!

My favorite store..great service a day selection Got some…read morecute workout wear..on sale too

This place is great! Old school couple who are a refreshing reminder of what this country is all…read moreabout. I have had nothing but fantastic experiences here, even though I bring some unique requests in. Mr. Moon somehow knows what I'm trying to request, writes my ticket up (yes, writing up tickets lacks in 21st century tech...guess what? Leather work is an age old trade and written tickets have no bearing on the product) , asks if the amount is ok (I'm looking at you "lil miss thing' who thinks she can negotiate bc "it's just one zipper"...if it were 2+ you'd be been charged more), gives me a completion date (usually beats it), and delivers exactly what I'm looking for. Exceptional service, all the way around. I wish this review was as delightful as my interactions with Mr. and Mrs. Moon...however, a couple of pretentious reviewers struck a nerve with me. A little advice: instead of letting 15mins of waiting or the price being more than what you think it should be, be appreciative of the opportunity to patronize two of the hardest working people in RVa. I had to wait a few minutes one time, so I asked Mr. Moon what his story was....those few minutes (extended out of desire) were worth a 5 star review alone...the craftsmanship and fair prices put the tally above what Yelp will allow.

Owners did a fantastic job on a pair of leather quad skates that were true to size but painfully…read morenarrow in the toe box. Even though the wait time was longer than I'd expected I was able to ask questions and I think I was charged a fair price. Picked them up this morning and they feel like completely different skates!! I love how they turned out and can't wait to try them out this week. The couple was very pleasant and knowledgeable. I'd definitely recommend!

Bought a dress a few days ago. When I arrived home I saw all the defects on it…read moreWill not buy there again.

If you are in search for boots, do yourself and favor stop by here and ask for Daniel. I Have been…read morein search of a pair for a bit but left out of here with more knowledge on boots and fashion in general. He got in a pair of Ariats that fit great, very stylish and comfortable. Although my wife was not able to find a pair she left feeling more comfortable with what to look for as well as her style because of his knowledge and patience.

I've been going through a bit of an identity crisis. Since becoming a mom 3.5 years ago, I never…read morereally found my way back to old self in terms of style. I've done trunk club and rent the runway subscriptions, replaced countless wardrobe items, and it's been a bit of a journey to figure out what my style is now as a mom of two. While looking for something to wear for our family pictures coming up, I decided to browse Express. I hadn't been to Express in forever, but I immediately found quite a few things that I liked online. This got me excited, so I made my way down to the actual store. I was really pleasantly surprised by my shopping experience. When I couldn't find items in the store that the website had said were in stock, the manager was happy to go in the back and pull them for me. They also matched the online pricing! I mean every single part of this shopping experience was stellar. I am now have renewed interest in Express and it perfectly matches what I'm trying to do with my mom style: elevated casual. Looking forward to more great shopping experiences!

Had excellent service from Alexa. Was looking around for clothes for a special event and Alexa was…read morea huge help and got me what I was looking for! She picked out several options for me, and just went above and beyond with her service.

Overall, really great experience! I found exactly what I was looking for. Janee was very sweet and…read morevery helpful.

1st of all the store has not been named Uniform City in many years. However, I have shopped at this…read morelocation many many times in my nursing career and I remember they always acknowledged you when you came in and were helpful. I needed new scrubs for a new job and decided since I was losing weight I want to try them on in person so I went where I knew I always had gotten great service. I was sadly disappointed. I walked in and the guy behind the counter did not acknowledge my presence in the slightest. I in fact did not even know he was there (I thought someone might be in the back) until he moved when a person who came in after me addressed him. When they left a moment later he went right back to leaning on the counter on his phone. Initially, I was going to continue my journey and try some things on but I changed my mind. I would need help with the shirts high up and he didn't seem like he would want to help with that. I put the pants back on a rack and left. I will just order from somewhere else. I would not recommend this place unless they take a customer service course.

One of your Male employees with brown hair was working the cash register and scammed me. i got a…read moretube top and it said but one get 50% off so i got two. when i went to check out, the employee didn't take the 50% off the other one. i tried to tell him about the sale but he explained to me what the price is like i was six, without the discount. i didn't want to argue with him so i paid for it and wrote this review.

The staff are friendly and helpful…read more The prices on clothing items and moderately priced. They also have a clearance section in the back of the store. Don't forget to sign up for AE rewards. You can earn rewards toward your next purchase. Don't forget to download and install the Shopkick app on your smartphone where you can earn walk-in kicks and kicks for shopping. If there's an item that you're looking for and the store doesn't have it, they can order it for you and have it shipped to you at no additional cost. The store is cluttered. The reps keep the clothing neatly organized.

Service selection value all excellent…read more As soon as I walked in the door, I was greeted the attendant make sure I could find everything I needed and explained how the pricing went. Some things were on sale which made it great value. I got three new pairs of shoes for under $100 awesome.

As soon you walk in the door theres an un polite woman at the register. She was very unfriendly,…read moreunprofessional. Not a sole in the entire store except her and another cashier/employee at two different lanes. Neither greeted me btw. I did though and then I asked for an item which I was alerted before I could finish that it wasn't in stock, and wasn't even an item sold there. I asked out of confusion, "why didn't your store sell them?" She replied because nobody wears them. Immediately I knew this employee had an issue, with something or someone probably herself because I'm somebody and I'm asking you for the item so apparently somebody where's them. Your comp right next door was outta of stock or they didn't have the sizes I needed. I was buying for my entire family. Maybe it's because I wasn't wearing her favorite color because she had red coloring all in her head that looked stank with clearly a stank sarcastic attitude to match. FYI if you are in the customer service business and you refuse to give good or choose rather poor customer service just get out of the business. Times is already bad economy wise. I'm spending money that definitely doesn't grow on trees. The last thing you want is not only for money to not come in, You also don't want people running your future sales away. It's ok maybe it's not for you. Businesses will continue to go out of business unless the management checks the employees bottom line, especially considering the times. There's someone else who needs a job but more importantly actually likes what they do. Not sure if I'll ever be back to shop here, unless desperate.