The service at this location is exceptional! Every time I come here I am greeted with a smile and…read moreprovided with more information and product knowledge than I arrived with. I only shop here during the semi annual sales because of the price and quality of the clothing! The clothing is not made well at all especially for the price point.

I visit Lane Bryant probably once a month in our local area. I am so glad we have one this close…read moreto us. I find them to have fashionable plus size clothing, that I generally like or even love at times. My only complaint would be the pricing. I only buy from them when it is either on sale or I have a really good coupon (which you can get simply by being put on the mailing list or sign up for emails/text msg.). I find that most of the staff at this particular store are VERY HELPFUL and go out of their way to assist you. They will bring clothes to you in the dressing rooms, hold items that you are going to purchase on the back counter for you, and always greet us with a smile. Great Service! That gets ***** 5 stars!

I went in to Madewell today for the first time after hearing wonderful things about their jeans…read more I'm in the process of leveling up my wardrobe (new year, new me!) and replacing lower quality pieces with higher quality pieces. I guess it's time to be a grown up! Jeans are really funny and you can be completely different sizes depending on brand and cut. So, as much as I hate trying things on, I decided to pop in and give them a test drive. Well, people definitely aren't lying! The jeans are soft, supportive, and definitely high quality. They're thicker than some others that I have from a different brand and I really enjoyed everything about them. I was surprised to find that my normal size fit me very well. The young lady who was working today was very nice and helpful, without being overbearing. My favorite kind of employee interaction! Definitely glad I came in today and looking forward to owning my very own pair of Madewell denim in the new year!

I had a disappointing experience at this store. I selected sale items from the sale rack and was…read moreready to purchase. There was a sign that stated that all sale/clearance was additional 30% off. The sales associate told me not everything on the sale rack did not qualify for additional % off. If that is indeed the case they should remove those items and display them separately from the 30% off sale items. This is very misleading and false display of pricing.

Great shopping for special occasions or just finding something different. Located in nice area…read morewith plenty of security and lights. The clothing and accessories are so unique. Customer service at the registers is outstanding

I Have A Complaint on the Regional/General Manager from Maryland. I am trying to reach the…read morecorporate office with a complaint. I just got off the phone with the Regional/General Manager from K&G in Maryland. Nothing was resolved by the Regional/General Manager of the White Oak store. Just a bunch of hot blown air to the customer. He promised me something out of the store as a compensation for the hardship that I faced in his Richmond store and then when I asked him about it later he acted like he knew nothing. You, see, apparently he is not in Richmond but in Maryland. I see why the subordinate leadership in Richmond is just as bad as he is. K & G needs better leadership. I faced a very difficult time over the years dealing with the manager in the Richmond store. She is very rude and follows customers around the store and makes the shopping experience very uncomfortable. Because of this I have not been in the store lately because I am in fear of harassment. I hope that someone from the corporate office reaches out to me soon so I can fill you in on what was promised to me in compensation for the Richmond store management and employee behavior. I am truly dissatisfied to have been lied to by the Regional/General Manager. This review only shows a little bit of the problems with your Richmond store.

I worked with Ryan on a bespoke shirt and it was a terrific experience. Low pressure and made…read moremaking choices (and there were a lot of options!) as easy and low stress as possible by adding some thoughtful comments along the way. I intend to return to get help with other wardrobe items in the near future.

Quick shout out to Alton Lane and, in particular Savion. Got measured at another location for my…read morewedding - pants came in too tight. Several alterations places couldn't do anything and I was freaking out because I had waited too long to order new ones (not Alton Lanes fault, my own). I walk in and explain my situation. Savion fixed it in a few days and my suit is perfect. Side note another wedding party was there and we're having a blast. Highly recommend.

My favorite store..great service a day selection Got some…read morecute workout wear..on sale too

RACISM is a major issue at this location. I walked around and watched as the white employee greeted…read moreevery single white woman in that store and kept walking straight past me and my black boyfriend, even while making eye contact. A couple of white girls were walking in directly behind me and my boyfriend. She deliberately didn't acknowledge us, but immediately and enthusiastically greeted them and asked how they're doing. Not to mention, it seems like all employees share the same three brain cells, Nobody is helpful. Everybody just looks around staring like it's their first day on the job. If you need a fitting room, they'll just stare at you. If you look lost, they'll look at you dead in your eyes, then walk the other direction, I am so confused by this location. talking to any of the employees felt like pulling teeth, side eyeing, rolling eyes, short cold responses or none at all. I will never understand why teenagers punish the customers for a job THEY applied for. I am PROUD to say lulu will NEVER get a black cent from me again. Rude hateful location. Keep your black dollar away from here, they don't care about us.

I've been going through a bit of an identity crisis. Since becoming a mom 3.5 years ago, I never…read morereally found my way back to old self in terms of style. I've done trunk club and rent the runway subscriptions, replaced countless wardrobe items, and it's been a bit of a journey to figure out what my style is now as a mom of two. While looking for something to wear for our family pictures coming up, I decided to browse Express. I hadn't been to Express in forever, but I immediately found quite a few things that I liked online. This got me excited, so I made my way down to the actual store. I was really pleasantly surprised by my shopping experience. When I couldn't find items in the store that the website had said were in stock, the manager was happy to go in the back and pull them for me. They also matched the online pricing! I mean every single part of this shopping experience was stellar. I am now have renewed interest in Express and it perfectly matches what I'm trying to do with my mom style: elevated casual. Looking forward to more great shopping experiences!

Had excellent service from Alexa. Was looking around for clothes for a special event and Alexa was…read morea huge help and got me what I was looking for! She picked out several options for me, and just went above and beyond with her service.

I came here with a gift card not much about their selection, and the first time I wasn't sure where…read moreto look to stay under budget. Their ties are over 100 dollars. With the help of Emily Anne I was able to pick out fine quality socks and pocket squares for my brothers. She was extremely patient and knowledgeable through the whole shopping trip. She wrapped my presents up beautifully. A good place for quality men's clothing.

Beecroft and Bull offers excellent quality men's suits and professional customer service. My…read morehusband has purchased his suits here for seventeen years. His position requires that he wear a suit every day, so long lasting, quality suits are a must. Suits runs about $1200 with alterations included. I depend on them to pick out the appropriate color tie. We have never been disappointed with a purchase. They are professional without being pretentious. Since moving to DC we still return to Richmond for suits. We tried custom tailored Italian suits in the DC area, but they did not measure up. Beecroft and Bull is a rare find.

Bought a dress a few days ago. When I arrived home I saw all the defects on it…read moreWill not buy there again.

If you are in search for boots, do yourself and favor stop by here and ask for Daniel. I Have been…read morein search of a pair for a bit but left out of here with more knowledge on boots and fashion in general. He got in a pair of Ariats that fit great, very stylish and comfortable. Although my wife was not able to find a pair she left feeling more comfortable with what to look for as well as her style because of his knowledge and patience.