This was by far the worst buying experience. My fiancé and I went in to buy suits for our wedding…read moreparty. The first time we went in we were never greeted and when someone did eventually come over to help us it seemed that we were inconveniencing her when asking questions. We left that day with written prices and item numbers. We went back the following week to purchase all six suits. Long story short, since the lady we had previously spoken to was not there at the time we had to deal with another employee. This gentleman quoted us 3 different prices in a matter of 20 minutes. We ended up waiting for the lady, who was the manager, to get in for her shift and when we showed her the paper with the pricing she told us that we were wrong and she never would have quoted us those prices! Unbelievable since we had her written information to prove it. The lack of customer service was atrocious. I sent an email to corporate regarding our experiences...it was that bad. I would give this store zero stars if I could. I hope no one has an awful experience like we did. We ended us buying our suits elsewhere...somewhere that knew what customer service was.

Aside from a mom and pop store I'd consider their main competition to be the "Men's Wearhouse."…read more I was brought in by a sale which was effectively buy two, get three free. Keeping in mind their normal prices are out of my league I felt I got a good deal. I felt similar when I took advantage of MW's bogo sale. This location has more of a dressy selection of clothes versus MW. I prefer the choices of dress shirts here; the fabric and fit are terrific. The pant/slacks are also excellent quality. They offer free tailoring although they don't advertise it (why?). I don't know that it's free 'lifetime' tailoring like MW, perhaps that's why (they don't advertise it.) JAB salespeople were not as aggressive as MW but also a shade less helpful. In either case I'm not calling those negatives since everyone has different shopping preferences. It's just my observation. If I need more dress clothes and they have a sale I'd come back.

We rented a tuxedo for my son's prom at Zahner's. The service was incredible: professional,…read moreprecise, pleasant and unbelievably fast. The price of the rental was also less than every other place we'd heard from other boys. The folks who work here are SO good at what they do....you not only want to return for all of your other clothing needs you want to tell everyone to go here. We will be returning for senior prom as well. The experience was TOP NOTCH. So pleased with our experience....

After the initial confusion surrounding my order, the owner, Brad took charge…read more Brad kept me in the loop about my orders, apologized for the previous inconveniences, and spent time and energy to make sure that my purchase went smoothly. Thank you, Brad for the effort you made to smooth things out.

It's pretty easy to find a parking spot and the location is convenient. The music is usually…read moreblaring right outside the entrance and it always startles me. Upon entering the store it's very easy to find what your looking for, with the exception of holidays the store is usually pretty clean and put together. The employees are always happy to help you locate something, they are very friendly. Even around the holidays when retail can get stressful. The fitting rooms are self-serve and the doors are always unlocked unless someone is in them, which is a huge plus. However, I have a few gripes. The first one is that there's always these massive long lines even if the store itself isn't busy. It's stressful on the customer and the cashier. It doesn't work out both ways. What really irritates me is them pushing the Kohl's credit card, I know it's their job to push them, but they get distracted and almost always forget to remove the security tags on my merchandise. If I'm lucky it'll cause the sensors to beep when I exit the store so I can go right back and have it removed, but it doesn't always happen. Sometimes I'll remember to check if they're removed, but I feel it isn't my job to do so. Then I get home ready to put the clothing I purchased away to see the security tag in tact, so I have to drive ALL the way back and wait in another line at the service desk to have it removed. This has happened more than 6 times and I've been shopping here for years. Aside from that, you really do save money here. The Kohls cash and coupons on top of merchandise already on sale, I don't think I've ever paid full price for anything here. I also really like the Apt 9 bath towels, they are a decent size, soft, long lasting, and the prices are good, even at regular price. They also have good prices on uniform clothing. This is definitely the best Kohls in a 25 mile radius. So I will keep coming.

Kohl's has gone downhill the last few years. I have been considering not shipping here anymore and…read moreafter today I've finally am done with Kohls! Rude employees, terrible lines and bad customer service. I'm not putting up with it anymore!

I was in last night to be fitted by Jeff. We had a bit of a hiccup on the first meeting but he…read morecompletely went above and beyond to fix everything! Absolutely exceptional service and will be back soon. I would recommend him highly to anyone looking for a suit/tux. Thank you again Jeff!

Recently, I visited Men's Wearhouse in Enfield, Connecticut…read more I cannot recommend Men's Wearhouse enough. In a very difficult situation, needing a suit for my father's funeral on very short notice, the staff was incredibly helpful and accommodating. I want to specifically thank Khalid, Justin, and Susan; all three were extremely helpful. They ensured I found exactly what I needed, and my suit will be ready tomorrow, well in advance of the day it was needed. I couldn't be happier with their service and support.

Whilst I heard about the tone in the store from surrounding towns, I had to experience the negative…read morecomments for myself. The energy in the store is toxic. By this I mean.......... A strong scent of snootiness in the air. I went in dress in my hippie clothes, after shopping the farmers market and the service I got was poor, especially for a local store. Is this Macy's??? OR a speciality store????? I have received better service at much lower end stores. You can find the same brand they have there on line, but cheaper. Shop the specific brand you like from there and get a coupon on line. That's what we did, after working with a salesperson that was way too into judging the way I was dressed, we wrote down the brand, googled it, went on line and got a 20% coupon off for first time buyers. Also, the clothing is VERY OLD LADY. I will never return due to the service and bad energy in the space and tell others the same.

I love this store! Not only do they have an amazing selection of quality items, I adore the owners…read more My mother happens to be a regular here and whenever I go in to pick her gifts or grab a gift certificate I am always greeted warmly and tended to as a friend. They help me pick items they think my mother would enjoy (they probably know better than me) and they wrap everything so beautifully. If you are looking for a bargin bin or a super slashed discount sale, stick to the big box stores. If you are looking for UNIQUE, quality items that will LAST and want to support local business- give A.O White a try.

This location has clearly worked on hiring better, more competent and friendly staff. My recent…read morevisit was much better than I've experienced in the past in regard to the ability of the staff to help manage coupons, SuperCash, Rewards and discounts related to Old Navy credit card holders. The stock, however, is in shambles. I'm sure it is all down to the recent COVID-19 crisis. Even so, all those empty racks and hangers are a bummer. And "no flip flops this year"!?!?! What???

This location is almost always sold out of my size jeans, other bottoms and tops. If you want a…read moresize small or medium, chances are they won't have it. Their baby/toddler boys section is tiny and always picked over. The signs for sales are always on the wrong items. I have never gotten to the register and had all my items ring up at the price the sign above it advertised. But probably the worst thing is that the line to checkout takes forever. They're more concerned about signing people up for credit cards than anything else. Customer service is weak, the store is poorly organized, hard to shop, and feels cluttered. One of the worst Old Navy's I have ever shopped.

My husband and I were on our way through Suffield when a little sign by the road grabbed our…read moreattention: Women's Tops Half-Off. Just kidding. Woulda been funny. But seriously, the sign did say 50% off women's tops, and I'd never been to that particular shop, so ya know how that goes--I made hubby pull a u-turn and we went in. It's a small place, but neat and clean. It felt more like a boutique than a secondhand store (it does call itself a "thrift boutique," so that's pretty apt a description). Everything is organized, and they've got a little bit of everything, including a small back room with decor items and housewares. Prices seemed reasonable. I picked up a pretty scarf for $4 and a leopard print tote for $3, both in excellent condition. This is a place to come in, poke around, and find some treasures to add to your wardrobe. So glad we stopped by!

"We'll drive for the line Now there's nothing to be lost…read moreYou and I will cross over With no second thoughts" (Tom Petty) This is the third of the Second Chance Shops I've visited, after previous trips to their Simsbury and Glastonbury locations. I always take a look at the men's shirts first. I was very surprised to see them tagged at $12 here, which is substantially more than I customarily see at the Simsbury store, where I've picked up quite a few similar long sleeve Oxford shirts for $5. Otherwise, the store is very neat and organized and has the usual accompaniment of clothing, footwear, accessories, household goods, books, etc. I'm definitely a fan of thrift and second hand stores, and even though I was looking for a long sleeve white shirt, I walked out empty-handed today.