I don't write reviews often, but when I do, it's because I've had an exceptional experience. I took…read moremy grandmother in for a hearing assessment because her hearing loss has been very obvious and frustrating for friends, family, and of course, herself. She was extremely reluctant to go, and would not even listen the words "hearing aid" without a fight. Understandably, the potential cost and emotional impact that hearing loss has on a person can be painful and scary. Needless to say, Dr. Curtin's approach and patient care skills were amazing. Through information, conversation, and genuine CARE and empathy, she empowered my grandmother to feel that she had a choice, and helped her truly understand how much "healthy" hearing could improve her safety and quality of life and how hard she was working when she didn't need to be. By the time she left, my grandmother rated her curiosity about hearing aids at an 8/10.... she walked in at a 0/10. We are so grateful for this progress and I know that the provider we saw would make or break how my grandmother would react to the experience. We BOTH walked out smiling, with more knowledge and a renewed sense of hope. Somethibg tells me we will be back soon to evaluate the best hearing aid for my grandma :) Thank you, Dr. Curtin!

I would like to recommend a local small family business that I use. Here is what I wrote on their…read morewebsite. It has two parts with the second part (the last sentence) being the most important. Please read the entire recommandation to see that sentence. "As a client I can honestly say that this small family firm is the very best in the area! And for those who do do not take the time to check their bios, I will give you an idea of their qualifications. Judy is an internationally known PhD audiologist (who has taught, lectured, and written at the highest levels, Kim, also a Penn PhD audiologist, served a VP for Ed. Development for the Pennsylvania Academy of Audiologists, and Fran is a former SW engineer of the highest level (and I should know because I was a SW engineer for many years) who performs the critical task of tailoring a hearing aid to the exact needs of each individual client! On top of this, they treat each client as a family member."

Dr. Lish and crew are absolutely amazing, I am never disappointed when I need support or supplies…read moreto keep my hearing in check. I've been a patient for at least 10 years and feel like I hear better now than before I had hearing aids!

The system made me give at least one star or I couldn't leave a review…read more I had the mistake today of talking to a Cris female) today 12/23. I bought top of the line Oticon hearing aids a number of years ago. I paid $6,000. Should have taken care of them. My hearing aids are out of warranty. I sincerely let my aids lapse. . Now Im experiencing more hearing loss. Marianne Mculogh the owner told me I could send them back to Oticon to refurbish them. She told me it would cost about $90 to send them back. Oticon would Probably have to charge me more to fix them. Cris said I had to layout $495 to send them back. She outright lied to me. Audiology and Hearing aids has good reviews . Maybe now that they are a chain called Living Well ( corporate America destroys people once again. )they start to take advantage of people, especially senior citizens like me. I called Oticon to express my dissatisfaction and the lady at Oticon offered to give me other hearing aid places to go and will file a complaint against Audiology and Haring aids, I spoke to a Monica at Oticon customer service. I also explained my batteries used to go one at a time...I would replace one battery on Saturday, for example and then on Tuesday for example I would haven't replace the other ones . Monica said it's possible that some batteries might be older .It never fails, hearing aid stores try to cheat people and this is one example.

My son has many issues being that he was born deaf in his left ear and now at 7 years old has…read moreprogressive fluctuating hearing loss in his right ear. All of his Dr.'s and specialists are at CHOP. Having 7 different specialists he sees regularly, no one has been able able to give us an answer. I was referred to Pennsylvania Ear Institute by my sons audiologist for a vestibular evaluation and not only he, but I as well, got way more than that. We were immediately greeted as a team approach consisting of Lindsay Bondurant and Bre Myers accompanied by a student. After being to hundreds of appointments with my son, I am thankful to honestly say this was the best I've EVER felt leaving an appointment. Our entire experience here has been so amazing that I wish Aiden could come here for everything! I've never felt so genuinely cared about nor have I ever felt so confident leaving an appointment that my child was under the best care available. Thank you PEI!!!!!

From the owner: At the Pennsylvania Ear Institute (PEI), our doctors…read more provide children and adults who have hearing and balance concerns with solutions that will improve their quality of life. Some of our hearing services including hearing evaluations for both pediatric and adult populations, balance evaluation, hearing aids, cochlear implants, ear wax removal, and live speech mapping.

Incredible service! Kathleen took care of my mom and I as if we were her patients for years! such…read moreprofessional and personal attention-she identified the problem with the aid and fixed it immediately! Jaime was extremely pleasant when we called in to inquire about the practice, made our appointment and answered all of our questions. HIGHLY RECOMMEND!!

Very pleased with Wilmington Audiology. Lisa L. (audiologist) was very helpful, understanding, and…read morepatient. She thoroughly explained hearing aid options, pros and cons of each, and costs involved. Ed K.

I have been using Wilmington Audiology Services for years. I have two excellent phonak hearing…read moreaids. This morning as I was inserting the receiving part of one of my hearing aids, the receiver and dome fell off the connecting tube in my right ear. I could not remove them! I then called Wilmington Audiology service and was told that Lisa Lewis would call me back when she arrived. An hour later, I received a call and she said that she would see me that morning. I drove to her office and when I arrived, another patient was just leaving and she saw me immediately. She skillfully removed the receiver and dome in seconds and then replaced the receiver, dome, and connecting tube. I left her office less than 30 minutes later. Fantastic service!