I rented the Urban Cowboy B&B for a full weekend last year…read more
Jersey, the inn keeper, was a terrible communicator. I inquired about a full rental and she rarely followed up, never answered questions, and her emails were littered with typos.
This should have been a warning sign but I was too smitten with the venue. Against my better judgement, I continued to reach out and went forward in renting the house for a full weekend. We used the house as lodging for my wedding party and as a base to get ready in the morning. I also inquired about hosting a 30-person rehearsal dinner at the house, for which I had to pay an additional event fee.
The event rental (an additional $2k) provided us with no additional benefits, not even a floor plan when requested. And good luck coordinating your event with Jersey. Since she's so unresponsive, you'll have to guess at the logistics and just do everything yourself.
The folks here are not afraid to upcharge you at every corner. Imagine my shock when this "bed and breakfast" wanted to charge us for breakfast and housekeeping- something that IS included with room stays but apparently NOT with the more expensive full house rental. Nowhere was this greedy policy disclosed on the website or in our contract- we felt falsely advertised to and misled, and it contributed to making us feel unwelcome during our stay.
The lack of hospitality continued the rest of the weekend. Jersey made us feel like we were invading the house or something, and all I ever got from her were feelings of resentment. Yikes! I'm sorry you have to live in the basement for the weekend but maybe you shouldn't rent out the house or you should find a new occupation. No smiles, no congratulations, just rude glares at us from across the room. Jersey had no qualms about coming upstairs every hour during our rehearsal dinner- telling us to keep it down and just making us feel really awkward. We were a tame group who kept the noise at a respectful level the entire time. We shut down before 10:30pm. But since the Urban B&B had already received noise violations and was already in trouble with their neighbors due to raucous partying they've had in the past, *I* was being penalized and policed at every corner.
Checkout was noon and though my entire party was on time for check out, even tidying up a bit in the kitchen, backyard, and bedrooms, Jersey was upstairs in the main living area at 10AM watching our every move. She was rushing us out, did not lift a finger to help do anything, and it soured the experience even more.
The house is very pretty. The main living areas and master bedroom are as lovely as the photos. The kitchen is a dream. The other bedrooms are a little cold and sparse, and I felt bad for guests staying in the smaller, draftier rooms. They don't feel nearly as special as the rest of the house. The cabin is conceptually cool, though not the most comfortable place to sleep (and it's hard to forget you're in a backyard in Brooklyn). The wall hanging of a native american skull against a backdrop of cowboy memorabilia also made me feel really uncomfortable- talk about insensitive.
The place could benefit from some security. One of the design features of the house are the giant garage doors that lead to the front and backyard. Cool but not very secure. On the first day, during our rehearsal dinner, the garage door was left open. A total stranger wandered inside during broad daylight and, if we hadn't caught them suspiciously eyeing our bags, I'm not sure what would have happened. We closed the garage door promptly after that and locked our rooms every night.
The house photographs beautifully, but I would never recommend this to anyone as lodging. Jersey was the most unpleasant person I have ever had to work with- and *I* was the client! The folks who run it should not be in the hospitality business. Save yourself the headache, listen to the reviews, and stay elsewhere.