I am writing this review of Brooklyn Dental Associates and intend to notify my union dental plan that this is an unscrupulous dental office. I am also asking them, if at all possible, to remove this office from their provider network. After all, they are not accepting what the union dental plan is paying for dental services. In fact, as I think about it, unlike other dentist offices that I have been to, no claim forms were ever provided for my signature. This is done in the normal course of business at other dental offices that I have visited. Even if the signatures were not done on paper, there would be electronic signatures.
The first time I came to this office, in approximately April 2017, I was in excruciating pain. The right side of my face was very swollen. It turned out that my tooth was infected and had to be extracted. This is when I met Dr. Amarian. He was such a calm, reassuring and knowledgeable dentist. He referred me for an immediate visit to the oral surgeon in Williamsburg. Little did I know that, despite being told that I should make an appointment to come back and see him for necessary dental work, I would not see him again. So, about three months passed and I made an appointment with Dr. Amarian. When I arrived, I was seen by another dentist, whose name I do not recall and I'm not sure how much of a real dentist he was. This "dentist" looked in my mouth and assessed the condition of my teeth. After this assessment, you would think that I had a mouth full of "rotten teeth", as if I never cared for my teeth in my entire life. To finish off this assessment, he referred me to see the office manager, someone named "MJ", who wrote up an estimate of work for $26,798 w/o insurance and $23,275 w/insurance. I could not believe this but tried to contain my disbelief. This was absolutely absurd. "MJ" also said that I could apply for credit to pay for this work. I would never consider applying for credit to pay for dental work. This made absolutely no sense when one has coverage thru a dental plan. I did not say anything about this then but was very upset. I walked out of this dental office, thinking never to return.
Anyway, I'm fast forwarding to yesterday, Monday January 29th, 2018. I still needed dental work done. So, I went to my plan's website and looked for a participating provider. I found Advanced Dental Care of NYC. I called the office, thinking this was another dental office in the building but soon realized it was the same office. The only thing that was different was Dr, Amarian was no longer there. I was told that Dr. Kendall was available and was very good. Hence, the appointment was made for yesterday. I have to say that Dr. Kendall was excellent. She is very professional, courteous and knowledgeable about her work. Dr. Kendall said that I could save the tooth in question by having a root canal. She indicated that someone would be in to discuss insurance, etc. Fast forward and who was it again?!, This "M.J. again! She said this time the root canal would be covered but the crown isn't covered, which just was not true. I contacted my union dental plan. She was trying to get an exorbitant amount of money again. This time it was either $1200 or $1875 for a metal or porcelain crown respectively. They offered a payment plan but it would have to paid over 2 payments. Again, they had a credit plan, that would have to be applied for and you needed to have a FICO score of 650. Now, this was really "the straw that broke the camel's back". Enough is enough. This office needs to be stopped. One way that this can be done is by posting my bad experience and not referring any patients come there who could be duped by these methods. This needs to be stopped. I would not recommend anyone else to go here. read more