I was watching a Saw film, and in one scene, a character is forced to pull out his wisdom teeth. It made me check the back of my lower jaw to realize that Dr. Ravi had actually removed all of them from my mouth. Thanks to him, my braces journey has been a lot more smoother, and so has my oral health. I remembered the months before I had my lower ones removed. I remembered eating eggs and hash browns at my school for its breakfast program, and the eggs, hash browns, and ketchup would get stuck in the lower wisdom teeth parts because of the flaps, and it would make my breath stink af. It would also worsen my oral health a bit even after rinsing it out. I would also love to thank Dr. Ravi for making my wisdom teeth appointments at an appropriate time because when he removed my upper ones, they were on a school weekend and they were a breeze to deal with in the aftermath. But with the lower ones, the authorization came out at the appropriate time after I graduated from high school. So that means I can lay in bed all day long and recover. I'm also glad that Dr. Ravi and this business was near my house so that I can get my lower wisdom teeth, which were burdensome, removed so that I can enjoy my life more easily. I'm also thankful that he didn't break my lower jaw. read more

Disgusting behavior from the doctor and general manager! The GM lady don't know how to communicate, and throws the complaint about them not knowing how to run insurance, then the Doctor that looks like he doesn't get any sleep Tan Nghiem,DDS threatens you, to get out cause he don't wanna deal with it. If you wanna be toothless, and have Dr. Jekyll and there team work on you with 0 stars of care by all means! This place is to you! This place is a SCAM! read more

Brookhurst Dental Group - Don't Do it - Cosmetic Dentists Near Me - Garden Grove, California

Horrible place, when I called to schedule an appointment I asked to see an endodontist. On the day of my root canal I was not aware the dentist was NOT an endodontist just a general dentist who decide he could do a root canal on a complex tooth. He ended perforated my tooth and breaking the file leaving a piece inside my tooth. He failed to mention he perforated my tooth and only mentioned the file had broken due to my tooth being curved. I went to another dentist since it had been 2 weeks after my root canal and was in pain still and had sensitivity to even drinking water. That other dentist who is a ENDODONTIST was the one who told me my tooth had been perforated and I need to get it extracted since there's no way to save the tooth! And that I now also needed another root canal for the adjacent tooth! THE FACT THAT HE FAILED TO MENTION MY TOOTH WAS PERFORATED AND SENT ME HOME SAYING EVERYTHING WAS FINE IS HORRIBLE! NO ACCOUNTABILITY! Mistakes happen but BE HONEST!!! I been requesting to speak to office manager and all she said was she was "sorry root canals take time to heal". Now I gotta paid for dental implants and additional procedures due to this dentist who decide to take a complex case when he was clearly not capable of doing it! plus having no guts to admit he FUCKED UP! GO SOMEWHERE ELSE PLEASE! read more

Just "filling" you in... Just because the service is covered by medi-cal they won't give you options or let you have a say how you want your teeth/dentures to look. The stitching they use after teeth extraction is not dissolvable yet they don't remove it either; they say it will fall off...what about the stitching in the skin, is it going to stay in the skin forever and is it edible?? No efficiency here. No one has time to return multiple times once a week just for a few minutes, while working a full time job. There's more to say but I'll stop here. read more

I had an appointment with Dr. Po and his assistant Emily today, and the experience was excellent. Emily was attentive, caring, and very professional throughout the entire visit. You can tell she genuinely cares about her patients and takes pride in her work. Dr. Po was extremely skilled, confident, and efficient, which made the procedure feel comfortable and reassuring. Their teamwork and professionalism really stood out, and I truly appreciate the quality of care I received. read more

Just terrible... Called ahead and provided insurance info to verify if accepted for my old mother who's in pain. The Viet receptionist said good and appointment date. Drove 30min there on appointment date. Greeted by Viet receptionist and gave us the clipboard. And told me to call my mother's insurance if ok or in network. Calmly I called my mother's and 25min. later they confirmed NOT in network! Burning fire inside I calmly walked out with my mother and took her home. I just shake my head to such service or unprofessionalism. Good grief... read more

The endodontist was kind thorough and understanding ( my dental anxiety) and did a good job as far as I can tell . It was painless except after the novocain wore off ( liquid tylenol worked fine ) and then was ok after 24 hrs . His assistant was on point too . read more

The clinic itself is clean, modern, and spacious. I had a great visit experience, the staffs were very friendly and welcoming. Dr. Tan was gentle, patient and took the time to explain everything clearly. read more

I had all four of my wisdom teeth extracted here, and I recommend it. I'm from the 805 and I'm frightened of anything involving pain. I waited three months till I was left with only numbing shots and no sedative offer...the sedation would have not even been needed because I didn't feel anything at all. The doctor was really nice and knew what he was doing notified me when he was completed, gave me stitches, gave me ALL meds needed, including antibiotics and pain relievers, and the greatest part was I DID NOT GET DRY SOCKET read more

All the 5 star reviews are fake made up by them. This is the WORST place you can go to. The accept Medical to Extract all your teeth and you DARE not ask any questions or complaint They SCAM the Insurance company to their benefit then throw out out like TRASH and say you are DELETED You can scream all you want in PAIN it dosen't matter What Matters is their MONEY at ANY cost. Quality Sucks Customer service Sucks Dentists Suck Ruthless people read more

Brookhurst Dental Group does exceptional work. Up until now I have not been able to find a dentist that cares about their quality of work. A lot of very talented people work here 10/10 read more

the worts office that I have been in . I wait for 1 hour and after that they told me that I needed to reschedule the appointment because the x ray was not working but after 2 minutes that i told them that what they did was wrong the x-ray machine was working again. they did take the x- rays but at the the Dr did not even loo at me he just send me for another appointment. worst experience ever . read more

The care at this office is top notch. I had FIVE fillings done here and Dr. Ngo did an amazing job with his work. If the equipment he was using didn't have noise I would have slept like a baby. Candy at the front desk was also extremely nice and helped me out. If I can recommend you a dentist it's always gonna be Dr. Ngo! read more

This place is a scam. First it's cheap or no pay if you have dental cal. Then after you are in BAM they hit you with a bill because you have no choice. When you try to question the dentist he walks away and send in his office manager to talk. I went elsewhere and got a better JUST 1 crown. I am filling a complaint with the board of dentistry and medical soon. No care only money read more

Sweat shop dental. Be careful going to this dentist. Will do unnecessary procedures to collect insurance payment. They charged duplicate procedures to college insurance money. Medi-cal insurance fraud. read more

After calling multiple Endodontists accepted by Medi-cal, I learned that they ALL require a 3D scan for root canal, all priced between $300-$600. Brookhurts Dental was the last one I called and I was ecstatic to learn that they don't require the 3D scan for treatment, so I scheduled the appointment. However, after doing a google search, I was concerned about all the negative reviews so I called in to ask if I had anything to worry about. The woman I spoke to on the phone said something along the lines of "We get a lot of patients, and we can't make everyone happy..If you want to keep the appointment, it's up to you." Needless to say..I canceled the appointment. My review is for the unprofessionalism on the phone, as well as a warning to future clients. I want to point something out to those who are considering dental work from this facility. ALL other Endodontists require a 3D scan for a root canal, and the only one that doesn't (Brookhurts Dental), has hundreds of 1 STAR reviews. Clearly, they are doing something wrong. Endodontist typically require a 3D scan to ensure that they do not miss any tooth decay during clean up, and extraction. I was in a ton of pain and desperate to get this out of the way so I considered just getting it done here. However after I saw a review from a client who after getting work done here..she found out that tooth decay was missed and had to undergo a 2ND ROOT CANAL. I understand tooth decay can be painful, but please be mindful that you get what you pay for. Or in this case..you get what you don't pay for lol. In closing.. I think it's worth the money to pay for that 3D scan. Take care yall! :) read more

I'm very satisfied with their service. Candy and Lulu are both amazing. Candy followed up several times and helped me get my authorization approved quickly, and Lulu was kind and professional with patients. Even though I drive an hour to get there, it's worth it. read more

I had a very positive visit. The staff were courteous, friendly and welcoming. I was made to feel comfortable and not as if I was judged. The step by step process was explained to me which took the anxiety off of the experience. And, I loved the smiling faces of the staff most of all! read more

Thank you, the staffs are amazing, sometime heroes don't wear capes, but they wearing masks. I got all 4 wisdom teeth removed at once and I was so scared but they are professional, trust me you will be ok. Sorry can't smile yet but I'm very happy with the service and I feel safe. Again, thank you read more

Brookhurst Dental Group - Wisdom teeth removed - Cosmetic Dentists Near Me - Garden Grove, California

I was referred to this dental office by my primary dentist. I had to have my wisdom tooth extracted. I was so nervous and apprehensive for two weeks before my appointment, but I was absolutely pleasantly surprised at the skill of these doctors, the cleanliness of the office, and the amazing customer service.Dr. Raffi is truly a miracle from God. Not only did I not feel the lidocaine shots or have any side effects of the epinephrine since he gave it to me in stages the extraction was painless, and even after the numbing wore off, I did not need any pain medication. There was no pain. This was probably one of the best dental experiences I've ever had in my life and I've had many. I would highly recommend this office to anyone who is needing dental work or nervous about having to go to a dentist. These people are truly God send. Thank you so much for making this experience as pleasant as can be read more

3 month cleaning got delayed into 5 months this time. I have been coming here over 15 years now. My fav hygienist ultimately is Phoung she was amazing and gentle and did a complete clean up. I was a little late due to traffic and she was professional and kind enough to stay extra for me. Thank you so much. I'll be back for the deep cleaning soon! read more

This place is a hit or miss in service. Had a health scare and didn't appreciate that they didn't communicate the findings nor could they give me further information on what they had found. Took a long time to be seen by the dentist that had performed the procedure and by the time he saw me he spent 5 rushed minutes answering questions regarding the findings. In addition he had stated that a different dentist would reach out to me regarding procedures and 2 years later that has yet to happen. Last time I was in it took over an hour with an appointment to be seen for the dental hygienist and at the end I walked out because it was taking too long just to get a cleaning. This place overbooks and overcommits and at the end let's you down. The front desk staff was kind to me and for them I give this place some stars. If you have no other options then come here. If you can go somewhere else go somewhere else. read more

Bracket and chain procedure for an unerupted tooth is $1400, but they also quoted me the same price for extracting one upper canine. CT scan ("3D X-ray") is $200. I guess only the consult and regular X-rays were covered by my insurance. It took almost half an hour to fill out the new patient registration forms. Office does not take calls on Tet. read more

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This dental office is amazing. Beginning at the front office, the girls are super friendly and efficient. They make you feel so welcomed and explain everything. I was nervous, having to get root canal, but Dr. Pham Was so personable, and made me feel comfortable right away . I was so impressed with his work. I felt very comfortable barely experienced any pain. His assistant was amazing. She was very efficient in very nice.. the best part was I went home and I had no pain. I took 200 mg of Advil and I don't even think I needed it. If you're nervous about dental work, don't be at this dental office.. they do an amazing job and I would highly recommend Dr. Pham and his assistant. read more

Never, very unprofessional I am taking them to court I would strongly advise anyone considering this company to look elsewhere. Their lack of professionalism and complete disregard for their customers is beyond unacceptable. read more

Avoid if you can. Had a very bad experience back in February. I came in as a new patient for a root canal. With no primary dentist, you would think they would offer a general exam as well to assess any other needs but they did not do that. First visit: took X-rays and a dentist (dr. Tan) saw me for less than 3 minutes to confirm I needed a root canal and to schedule with the front. Nothing else, short and rude attitude. Second visit: had the root canal but was not satisfied with the experience. The dentist (dr.phan) had NO bedside manners, did not tell me what was going on through each step, did not check to see if I was ok or uncomfortable. The dental assistant was blowing her nose throughout the procedure, then took forever to take imaging of the root canal before someone else came in to take over the imaging. She came back to put in a temporary filling and left a lot of filling material that would chip off for the next few days. There was also NO aftercare instructions. They just said you're done go see the front. Third visit: the temporary filling they did FELL OUT 2 DAYS later! Called to ask what to do and was told that was ok and it was temporary. It was now an open hole in the tooth! I'm pretty sure that is NOT ok especially since I had to wait 2 + weeks for the crown. I kept pushing that it was not ok and they finally agreed to see me that day. The dentist( younger male, last name ngo?) was VERY RUDE. When I brought up my concerns he just kept saying "it's temporary" like yes I know it's temporary but it shouldn't have fallen out 2 days later!! They finally agreed to fill it and when the dentist came back to say I was done I had to ask what I could do to avoid it falling out again and he once again kept saying "it's temporary".. eventually he said "well it depends on how well/dense they packed the filling" then proceeded to check it and say that it could be packed more. He took over packing it again but was HOSTILE the whole time grumbling to himself, aggressively ripping packaging open, and tossing tools onto the table/floor. He also did NOT give me aftercare instructions. Fourth visit: I had to call to see the status of my crown approval. The office never followed up with me and I had to call the office when I got the letter that the crown request was denied. The office lady said "oh I don't know why medical always does that, I can request it again." Finally when I did come in for the crown it was the same RUDE dentist (younger male) that redid the filling. He splashed water everywhere and raised his tone at me because "apparently" I wasn't biting down correctly for the crown impression? Fifth and last visit: came in for the final crown placement and the same RUDE dentist( younger male) did it. I got my crown and left with again NO aftercare instructions. Overall the office staff/dentists were SHORT TEMPERED, RUDE, UNWILLING to help until pushed by me, UNPROFESSIONAL. Never coming back. read more

Great place to go for dental work! Really happy with the care here, for both customer service as well as the actual healthcare.

I'm giving them 5 stars, mostly due to the nice dental tec Duc Ngo. He was so patient with my special needs son. He did a great job on his teeth. He made really nice looking temporary ones. I hope Duc is there when we go back for delivery of the permanent ones. It helps so much when the service provider has empathy and patients with him. Thank you so much Duc. read more

Brookhurst Dental Group - Very nice temporary teeth! - Cosmetic Dentists Near Me - Garden Grove, California

They charge you for procedures that medi-cal covers already. Therefore, they are committing insurance fraud because they are charging you for procedures that are actually free. I told Kim the assistant manager that medi-cal covers the PFZ crown, and she stayed quiet. They charge 100 dollars for a PFZ crown, even though medi-cal covers it for free. Please be aware the Medi-cal covers PFZ crowns for free. The girl who took my X-rays had to do it over 20 times. That makes me feel as if though they are not certified. The doctors don't even explain or answer any of your questions. They took longer taking my x-rays than the doctor evaluating me. On my second visit, I met with Tina the treatment coordinator for every question I asked she said, "yeah, yeah, yeah". That makes me feel like she doesn't care and that she doesn't know what she's talking about. read more

DO NOT COME TO THIS DENTAL OFFICE!!! Rude Linda is on staff. RUDE RUDE RUDE!! Talks over and down to their customers! Stacy (supposedly the office manager) can't return a phone call for 10 days. Left multiple messages with multiple staff members. Her staff continually tells me she was really busy!! Well I'm busy too Stacy!! Really? Busy every day for 10 days with no chance or courtesy to return a phone call FOR 10 DAYS?? They acted super shady about giving basic information regarding the practice. Very secretive!! Glad I figured this out before making an appointment with them!! STAY AWAY IF YOU DON'T WANT TO ENDURE A NIGHTMARE!! YOU HAVE BEEN WARNED!!!! read more

Booked two appointments for me and my wife . We came in, and they told me I had to do a deep cleaning due to cavities. That was fine. I booked a future appointment. My wife was fine though and just needed a regular cleaning. They told her she had to come back another day to clean it. Why would you book appointments and not be able to clean the teeth on the same day??? Sounds super inconvenient for the patient. They should have told us when we booked on the phone it would just be a consultation instead of wasting our time. read more

Do NOT let the general dentist do your root canals. If you can wait for their specialist, please WAIT. Even better, find anywhere else to do your work. I was convinced their dentist was very qualified to still perform it as I'd have to wait an extra month for the specialist and I have had a root canal before that wasn't so bad. Let me tell you, at this place, I could feel practically everything they were doing and it was so painful. They didn't seem to care at all and just continued on. I trusted the process... The assistant also dropped something on my chest 3 times.. (tools??) After all that, I went to a different dentist (for crowns) that was recommended to me and they tell me the root canal was not done very well and I'd have to get it redone .. what a nightmare. Now, as those teeth are in so much pain, I have to wait again! for the approval from my insurance again!.. to get the 2 root canals AGAIN. Just soo disappointing. read more

I got my wisdom teeth removed by Dr. Roffie and nurse Karina, and they are the best. After waiting for my teeth to be numb, the process of taking them out only took about 3 minutes, no pain at all. read more

TERRIBLE CUSTOMER SERVICE! I never leave any review but this time I had to. I had an appointment at 4:30 but waited until 5:10 to get in. There were many people coming in at the same time as mine, Also, when I asked the staff there to see if she has written my name down on the list yet, the staff member responded that they hadn't written my name down yet. This lack of communication and disregard for scheduled appointments is unacceptable. Guess they just want more patients to fit in their BUSY schedule. Do not waste your time here guys. read more

This office handles Medii-cal I think they figure that you are stuck with them so they don't care about customer service. I will add that the doctors (dentists too) are I had a root canal scheduled and after ten changing my appointments several times, they told me that they never received the referral from my regular dentist and don't know which teeth they are supposed to work on. I know my dentist emailed the order. I was standing next to the office girl when she did it. They wait until the day of my appointment t with me standing in the office to tell me something like that?? She said she never received email. I had to contact my dentist at 3:30-4:30 in the afternoon, and get the referral/order sent over again. I had already request that they re-send it because I didn't have the hard copy. Three times it was sent before they finally said it was received. Today I went to the pharmacy to pick up the antibiotics BrookHurst had ordered for myself and my husband when I picks them up I noticed that we had the same prescription. Very odd since my husband is allergic to penicillin. I informed the pharmacist (hopefully he put that into his file ...again) and called BrookHurst. A very young male answered the phone and responded only with "yes, yes, yes, yes.... When I explained the dangerous mistake they made. He didn't really understand but told me he would talk to the doctor. I also texted them the issue to their message number. I'm still waiting for a response to my calls today. Also found out on my last visit that they took so long to start scheduling me for my procedures, the authorization has to be resubmitted because it expired. So frustrating. read more

They are hugely RUDE here! If you aren't BOWING DOWN they disrespect you and call you a liar and dismiss your well-being. They have wrongfully messed up two teeth and refuse to fix the situation. The owner TAN NGHIEM got into my face to fight and was disrespectful to me after asking NICELY if he actually heard what was being said about the problems that were caused by his practice. It was never said that the practice was bad just the dentist that worked on the teeth twice. He immediately took defensive of the doctor who did a bad job instead of admitting maybe it was done wrong. And never apologized just said I was wrong. Three root canals were done at other doctors no pain was felt until coming to this practice. DO NOT COME HERE!!! read more

This place only cares about money. They try to scam every dollar from you. I wanted an Invisalign retainer but they said she had to buy 2 so we negotiated to $300 for 2. They actually said $500 at first. Now that she wants scheduled an appointment, they said she needs to buy 4 for $600 or they can't make it. They change and raise the prices every time. Filthy scammers. read more

If you got any works done at this place. I would recommend getting the work checked by another dentist. One of my friend recently got a check up from another dentist and found that this place did a chop job which has led to an infection. The current dentist has to re-cleaned and fix their work. Dentists are now like car shops, trying to do sloppy jobs and over charge your clients. read more

I don't know if my previous update to my review posted but please don't go here. At least of you have medical. Regardless, i got charged for services that were not rendered. On top of the fillings I got were horribly done. I could add tons more but i hate complaining. At this pin ti don't trust them and neither should anyones else. read more

Brookhurst Dental Group - So excited to be here. First dentist in a long time that I'm excited to be at. - Cosmetic Dentists Near Me - Garden Grove, California

I moved to Houston but I chose to come back to Brookhurst Dental for all our teeth related services. I love how Dr. Tan & Stacie are super nice, especially Dr. Stacie has angel hands which gave me a painless experience. My boyfriend and I both had our deep cleaning done, teeth whitening and I had a new molding installed for my cracked tooth. Overall very satisfying experience and it's totally worth it for me to fly all the way back to California for this! read more

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